GEETHA RAJA
**********@*****.*** 602-***-****
Executive Summary
* ***** ** ********** ** gathering and documenting of high-level business requirements and
detailed software requirements specification.
Proficient in converting the requirements into effective business design for large, medium and
small applications.
Expertise in understanding the business needs, defining a creative and useful software
solution to the management, implementing and training the application to the user community.
Extensive experience in conducting Joint Application Development (JAD) sessions, Joint
Requirement Planning (JRP) sessions and interviews.
Team lead skills encompassing user interviews, coordination with Tech Lead, DBA’s, Developers,
QA/QC Analysts during the design phase.
Extensive experience in analyzing Business Requirement Documents (BRD) by gathering
Business Requirements and Expectations from Subject Matter Experts (SME) and defining
business processes, identifying risks, Feasibility Analysis and Impact analysis.
Experience in performing Gap Analysis to check the compatibility of the existing system
infrastructure with the new business requirements.
Adept in system development life cycle (SDLC) development, involved in all phases of
development from requirements gathering, business case development and maintenance,
defining strategic solutions in business needs using different Models and different Agile
Methodologies.
Proficient in preparing Business and System Use Cases and supporting all the documents with
UML Diagrams such as Use Case Diagrams, Class Diagrams, Activity Diagrams, Data Flow
Diagrams, Sequence Diagrams, Process Flows (Business and System) using UML modeling tools.
Well versed in project management tool (MS Project) for status reporting, planning and
resource allocation.
Experienced in analysis of complex business problems; prioritizing, translating, organizing and
documenting problem to the technical team.
Skilled in creating Test Approach documents, test plans, test scenarios, test procedures, test
cases, test data. Successfully fixed errors and performed User Acceptance Testing (UAT) working
with team members.
Good skills in Technical writing, written end user manuals, installation/maintenance manuals.
Highly motivated and a self starter with excellent communication and interpersonal skills.
EDUCATION
Master’s Degree in Business Economics.
Post Graduate Diploma in Business Administration.
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WORK EXPERIENCE
Intraedge Sep2007- Mar 2009
Business Analyst
Worked for a leading investment firm serving the financial needs of corporations, institutions,
governments and high net worth investors worldwide. It deals with variety of services ranging from
Credit Risk Management, Equities, Fixed Income, Global Economics, e-Commerce, Investment Banking,
Ops & Corp Services, Private Client Services and Private Equity. The project that I was working on was
called Portfolio Management System. Portfolio Management System allows the user to get a view of
the comprehensive account summary that shows the portfolio value, cash balance, and securities held in
all of the Ameritrade accounts. Furthermore, it gives detailed information for a particular account, such
as portfolio holdings, realized gains and losses.
Responsibilities:
Responsible for continuous process improvement and for identifying and maintaining a clear and
measurable Development Process that is deployable throughout the enterprise.
Assisted project team in the static prototype development of new information processing
application.
Facilitated collection of requirements from system users and preparation of business requirement
documents that provided appropriate scope of work for technical team to develop
Dynamic/Working prototype and overall system.
Gather Business Requirements, analyze data/workflows. Defined the scope, financial projections
and Cost/benefit analysis. Progressed from Problem Statement to well-documented designs.
Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design
Documents (SDD), User Interface Design, designing of Application Architecture & Database
Modeling.
Worked as an Interface between the users and the different teams involved in the application
development for better understanding of the business and IT processes.
Analyze Business Requirements from Black Box testing perspective. Reviewed Test Strategy and Test
Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance,
Usability and Security requirements.
Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams,
Sequence Diagrams, Collaboration Diagrams.
Involved in generation of test data inputs for both positive and negative data to enhance Recovery/
Failover testing.
Coordinated work plan between project manager and client with Microsoft Project; implemented
and managed migration process & developer fixes; retested fixes; scheduled and tracked progress
for team members of project through completion.
Coordinated and Schedule Project Meetings, Captured and Published Meeting Agenda, Minutes etc.
Establish Incident Reporting and Change Control procedures using ClearQuest.
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Piedmont Federal, Winston Salem Mar2006 – Aug2007
Business Analyst
Worked on an integrated online transaction processing system, which includes online banking and
mortgage loan processing application. Piedmont Federal is a diversified banking, financial and mortgage
company that provides a broad range of financial operations. Their online service allows customers to
carry out a standard banking operations such as bill payment, funds transfer between accounts, and
balance checks. Based on existing forms and new requirement identification, systems were defined and
developed to retrieve existing customer data from legacy systems, capture new data related to
mortgage and then connect to credit history agencies. The project used RUP process as methodology.
The online services provided 4 different sections in all: online banking, online bill pay, online mortgage
loan processing and online brokerage.
Responsibilities
Played an active and lead role in gathering, analyzing, and writing business requirements.
Worked with the Business Team (Branch Managers, Accounts Department, Financial Analysts) to
collect the business reporting, reporting standards, security and service level requirements and
documented them in Business Requirement Document.
Responsible for defining and documenting the scope as part of the requirements gathering task.
Collected and documented the business processes and business rules, translated the Business
and User needs into System requirements.
Created Use Case Models, Analysis Models, Design Models, Implementation Models, Use Case
Diagrams, Behavior Diagrams (sequence diagrams, collaboration diagrams, activity diagrams)
and Class Diagrams based on UML methodology using MS Visio.
Directed and managed the Change Control process for the project as a whole by facilitating
group meetings, one-on-one interviews and JAD sessions with the Business and IT Team
members.
Gather and document the Impact Assessment on the project, due to change request, from the
work stream owners and the project management team, in terms of man days and project
duration.
Maintained a dashboard on the Project website to keep track of the change request submitted
and categorized them as active, approved, deferred or rejected.
Coordinated with the plan owners to update the project plans with any impact due to a change
request. Verify if the contingency plan will absorb any delay in project due to change request.
Worked with the software architects/developers to ensure that the application conforms to
customer requirements.
Developed the Test Scenarios, test plan, test conditions and test cases to be used in testing
based on business requirements, technical specifications and/or product knowledge. Tested the
application and reported the bugs to the development team.
Conducted project related presentations and provided reports to the higher management.
Interacted with the Helpdesk team to investigate and resolve production issues.
PREVIOUS WORK EXPERIENCE
Worked as Investment Analyst for 3 years for a leading financial organization.
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