Customer Service Administrative Assistant

* **** *. **** **., #**** ● S cottsdale, A Z * ***0 ● 6 02.692.1476 ● j ************@*****.***

Janel Wechsler

Objective

To bring to your organization enthusiasm, dedication, responsibility, strong attention to

detail and good work ethic, combined with a desire to utilize my skills obtained through

many years of experience in the administrative field.

Professional Experience

2 005 2 009 Shurwest Financial Group Scottsdale, A rizona

Operations Specialist

Created and maintained Insurance Agent Relationships while providing intricate

knowledge of the rules and regulations of annuities

Coordinated travel arrangements for the CEO

Processed all new business applications for different insurance carriers

Created weekly and monthly reports for different departments within the company

Assisted in developing the information database for all agents and new business

Answered phone lines

Ordered all office supplies

2 002 2 005 Fennemore Craig Phoenix, A rizona

Administrative Assistant

Coordinated and scheduled all conferences

Data Entry

Filed and faxed documents

Assisted Legal Assistants with administrative documents

Sustained relationships between attorney’s and client’s

1 999 2 002 Chase Tempe, A rizona

Loan/Customer Service Representative III

Managed client relationships and offered superior customer support

Established new customer relationships

Answered phone lines

Solved technical client issues within personal and business accounts

Education

1995 1999 Diploma Snowflake High School Snowflake, Arizona

1999- 2000 Various Business Courses Northland Pioneer College Show Low, Arizona

Skills

Microsoft Office, ie. Outlook, Word, Excel, Access, PowerPoint

14,000+ 10 Key

70+ WPM

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