**** ******* ****, ******, ** *****
Brad Nunn 330-***-**** • ********@*****.***
Highly motivated IT professional with proven success managing a broad range of corporate IT
initiatives in support of business objectives. Hands-on experience leading all stages of system
development efforts including envisioning, planning, development, testing, implementation and
support. Responsible for supporting mission-critical applications and related infrastructure in a
high availability production environment.
Areas of Expertise:
• Infrastructure Design and Management Project Team Leadership
•
• Network and Systems Security Systems Development Life Cycle
•
• Troubleshooting Complex Systems Technical Specifications Development
•
• Process Improvement / Automation Disaster Recovery Planning
•
• Research and Development Documentation / White Paper Creation
•
Technical Proficiencies
Platforms: W indows Server (NT/2000/2003), .NET Framework (1.1/2.0/3.0/3.5), Internet
Information Server (5/6), Active Directory (2000/2003)
Applications: McAfee Host Intrusion Prevention, Symantec LiveState Recovery, Microsoft ISA
Server, BMC Control-M, BMC Patrol
Tools: FileMon, NetMon, Ethereal, DebugDiag, LogParser, ADSIEdit, KerbTray,
Repadmin, Putty, Araxis Merge, PowerShell
Networking: TCP/IP, DNS, DHCP, SSL, SSH, Terminal Services
Languages: VB Script, C++, VB.NET
Education
Bachelor of Science in Computer Information Systems
Baldwin-Wallace College, Berea, Ohio
1995-1999
Professional Experience
AmTrust Bank, Cleveland, Ohio August 2005 - Present
Senior Infrastructure Engineer
• Support the Development, Test, QA and Production infrastructure of high availability
enterprise web applications.
• Act as lead engineer on large-scale projects, coordinating the efforts of other
infrastructure teams.
• Collaborate with development teams and business analysts to design solutions around
business requirements.
• Present infrastructure designs and project plans to senior management.
• W ork under pressure to quickly troubleshoot complex issues in a production environment.
• Participate in application load testing, making recommendations on future capacity
requirements.
• Establish comprehensive disaster recovery plans for mission-critical applications.
• Actively monitor server and application performance.
• Create and implement performance tuning and optimization standards.
• Collaborate with external auditors to conduct in-depth compliance audits ensuring federal
banking standards and regulations are met.
• Design policies and procedures to ensure best practices are followed and service level
agreements are met.
• Develop custom tools using VBScript and Visual Studio to automate repetitive tasks and
provide solutions for unique challenges.
• Assist with mentoring junior members of the team.
5467 Imagine Lane, Medina, OH 44256
Brad Nunn 330-***-**** • ********@*****.***
Thomas Ross Associates, Inc., Medina, Ohio May 1999 - August 2005
Systems Engineer
• Provided general IT support and design services to a wide variety of clients.
• Collaborated with customers to perform needs analysis and technology reviews.
• Recommended purchases of new hardware and software.
• Performed network security audits, penetration testing, network mapping and other
network assessments.
• Developed comprehensive backup and recovery plans.
• Supported ERP systems; performing implementations, upgrades, maintenance and
troubleshooting application issues.
• Configured firewalls and routers for secure access to internal systems.
• Deployed remote access solutions including VPN and Terminal Services.
• Managed all aspects of the corporate LAN/WAN/WLAN and related devices.
• Designed and implemented multi-location Active Directory environments.
• Maintained Microsoft server products including Exchange, SQL, IIS and ISA.
• W orked closely with vendors to provide solutions for our clients.
Southwest General Health Center, Middleburg Heights, Ohio November 1997 - May 1999
Systems Analyst
• W orked directly with business units to develop custom Visual Basic and Access
applications.
• Collaborated with several teams within the organization to design the corporate intranet.
• Developed the intranet site and configured the underlying infrastructure including IIS and
database connectivity.
• Utilized automated deployment tools for deploying operating system and application
maintenance updates.
• Supported several third party server applications.
• Assisted with the resolution of help desk tickets.
Computer Operator
• Performed help desk duties including end-user support and troubleshooting PC hardware
and software issues.
• Managed incidents; classifying, prioritizing, routing and escalating as necessary.
• W orked with mainframe, UNIX, Netware and Windows Servers performing backups, file
transfers and monitoring performance levels.