Christopher D’Anna
***** ****** **** ******* ** *0124
202-***-**** **********@*****.***; *************@***.***
EXECUTIVE MANAGEMENT: MANAGER, DIRECTOR, VP
Operations Management, Program Management, Procurement, Supply Chain, Sales
Visionary Executive Leader with twenty years extensive expertise in operations, organizational
development, program management, inventory management, sales and human resources experience.
Focus on staff management, policy and procedure development, problem resolution, customer retention.
Results driven leader, able to successfully orchestrate complex relationships and work environments,
fueling greater partner loyalty and fewer channel conflicts using superior management skills.
Business Reengineering Business Start-up Profit and Loss Continuous Process Improvement Profit Growth
Position Results Descriptions Operating Infrastructure Human Resources Employees Relations Project
Management
Program Management Quality Improvement Relationship Management Cost Avoidance Sales Management
Logistics and Operations Management Accounts Payable New Business Development Corporate Recruiter
Supply Chain Management Purchasing Director Logistics Official Outsourcing Specialist Director of Packaging
Product Manager Director of Audits eCommerce Director Customer Service OEM contact IT Director-deployment
Majority Stock Holder Technical Director Influencing and Negotiating Skills Recycling Coordinator
Corporate Security Key Account Management Warehouse and Inventory Management Performance Management
Product traceability Excel spreadsheet Microsoft Office Skills Order Fulfillment Specialist
Incentive Programs Inventory Management Subcontract Management Scope of Work Telework Telecommute
Replenishment planning Month End Close OMD Software Asset Management Service Event Management
TOC Management philosophy Lean Philosophy Computerized Maintenance Management System (CMMS)
Post Purchase Management recruit, hire, train and supervise staff Proactive
PROFESSIONAL EXPERIENCE
UGP Computer Services, Clifton, VA December 2007-Present
Computer Sales and On Site Service Organization
Corporate Vice President, Director of Operations
Same as work at Reliable Computer Parts below on a smaller scale
Coordinate Computer and Kiosk Rollouts Northern Virginia with Rite-Aid, Toys R Us, Wal-Mart
IBM, Compaq, Dell, HP, Brother computer part and peripheral sales and procurement
Coordinate Pharmaceutical printer and All-in-one units decommission program, asset tracking using Microsoft Office
Best Buy, McKesson, Aethon Satellite Service Provider, Technician deployment
Time management across multiple tasks and customer needs, ability to work independently without supervision
Reliable Computer Parts, Inc. and Reliable-IT Springfield, VA March 1993 – November 2007
Computer Sales and On Site Service Organization
Corporate Vice President - Founder
Chief Leadership and corporate management of systems optimization, operations management, budget control and program
development. Lead a tem of 50+ employees through daily processes and order fulfillment. Oversaw facilities operations.
Maintained inventory return process, Inventory Control, Planning, order expediting, SLA’s, Order Processing, cycle counting,
Core return management, High Usage Stock replenishment. Took Company from start up in one bedroom to 14,000 sq ft
facility.
Director of Purchasing - managed daily, weekly, monthly, forecasting models, maintained 40% GPM: oversaw day to day
operations of warehouse, purchasing and logistics departments, conducted performance and salary reviews.
New Vendor and Supplier Approval Selector, negotiated and purchased all materials, supplies, hardware, software,
Cost savings and cost reduction implementation specialist.
Christopher D’Anna
11823 Chapel Road Clifton VA 20124 202-***-**** **********@*****.***; *************@***.***
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Maintain open-order status reporting and escalations, RFQ’s, repairs, services, contract management Oversaw Annual
Inventory and reconciliation. Developed Total Quality Management Program emphasizing zero defect testing and product
deployment procedures.
Customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Managing
Customer relationships.
Developed and coordinated procurement procedures, established SMART goals with departments and ensured compliance.
Managed Circuit City Computer In-home repair contract 2004-2006.
Shipping arrangements, interviews/qualifies vendors, approves Statement of Work for projects.
Continuous effort to improve operations, decrease turnaround times, streamline work processes.
1 sick day taken in 15 years
AAU Girls Basketball Fairfax County, VA December 1985 – Current
Head and Assistant Coach
Cardinal AAU Basketball and Braddock Road Youth Club
Head Coach - Athletics
Cardinal AAU Basketball and Braddock Road Youth Club- Elementary School
Rising 5th grade Girls team- National level - Elementary School Grade Coach
Coached High School Track and Field and Girls Basketball from 1985 – High School Level
Positive Coaches Alliance – member
Potomac Valley Swimming – Certified Stroke and Turn Official – Curl Burke Swim Club
Colonial Summer Swim League – Certified Referee, Starter, Stroke and Turn Official
Completing First Aid classes including CPR 2009
Collegiate Varsity Athlete – Track and Field
EDUCATION AND CREDENTIALS
B ACHELOR OF SCIENCE, Office Information Systems
Pace University, New York
Training and Development
Dale Carnegie Leadership Courses
Alumnus - Sigma Pi Fraternity
Fairfax County Safety and First Aid Courses
Eager and willing to Continue Education
Social Networking
Purchasing BizConnect
AAU Girls Basketball – Potomac Valley
Positive Coaching Alliance
USA Swimming Certified Stroke and Turn Official
TECHNICAL SKILLS
MS Office, Excel, word, Outlook, QuickBooks, OMD Unix
Typing Numeric keyboard proficiency (10 Key)
“RENOGIATE EVERYTHING”