Supply Chain Sales

Charles William Condo

**** ******* ****** *.*. - Massillon, Ohio 44646-4879 - 330-***-****

Charles W Condo

**** ******* *** **

Massillon, Ohio 44646-4879

Business Experience

ExxonMobil Chemical (formerly AES, L.P.), Akron, Ohio, January 1999 to July 2009

• Customer Feedback Coordinator, North America, (January 2007 to July 2009).

Coordination of customer concerns from sales through investigation, then back to sales

closure. Communicate information to proper investigators, then enters investigation

results into our SAP system and notifies field sales for customer rating and closure.

Adherence to the company’s 30 day requirement for completion.

• Backup to Coordinators in both Europe and Asia Pacific in order to reduce delays in the

processing of concerns due to vacation, illness, etc.

• Supply Chain Specialist, North America, (June 2006 to July 2009). Security access

administrator responsible for maintaining user’s access to our ERP system, MFGPro

(QAD) and our preventative maintenance system, MLS, while receiving all appropriate

approvals and validation of controls to maintain proper segregation of duties.

• Backup to security administrator in Europe for MFGPro systems in Europe and Japan.

• Experience in supply chain controls processes including risk assessments, controls

catalogs, self assessments, stewarding supply chain control-related information for

monthly staff meetings, including cycle counts, calibrations, stock write offs, freight and

demurrage.

• Experience in audit preparation within supply chain including self-assessments, gap

identification and closure and cold eye reviews prior to internal audit’s arrival.

• Senior System Engineer, IT, (January 1999 to May 2006). Responsible for program

development and support of MFGPro system.

• Experience in the forms development package, Jetform, which was integrated with the

MFGPro system for all customer facing documents: sales orders, invoices, purchase

orders, quotes and shipping documents.

• Support experience in Trinary EDI software and was IT support specialist with new form

setups as requested by the customer.

• Programming experience in project to upgrade the MFGPro software from version 7.3g

to 8.6d and worked with users on testing and implementation.

Charles William Condo

1949 Hickory Avenue N.E. - Massillon, Ohio 44646-4879 - 330-***-****

Related Experience

Software Support Specialist, Furon Company, Aurora, Ohio February 1987 to January 1999

• Responsible for program development and support within the company’s MFGPro

system (QAD) in the United States (12 sites) and in Europe (3 sites) in a distributed

database format with each site having its own manufacturing database connected to a

centralized sales database.

• Programming knowledge in Results, the QAD report writer.

• Converted from MFGPro 7.3k to 8.5e (Progress 7 to Progress 8), and also 8.5e to 8.6c.

• Responsible for programming support of our legacy system, HP3000 Series 958 and its

manufacturing software (ASK) written in ForTran.

Computer Programmer/Operator, Wayne-Dalton Corp., Mt. Hope, Ohio, March 1983 to

February 1987

• Responsible for development and maintenance of company’s ASK software (ForTran

based).

• Have some experience with COBOL programming with company’s payroll.

• Performed operations duties within corporate facility including backups, job scheduling

and other tasks related to the company’s HP3000 Series 48 and prior with their Series III.

Educational Background

Associate Degree in Applied Business in Computer Programming Technology, Stark

Technical College, Canton, Ohio, 1982

• Programming languages include: COBOL, ForTran, Basic and RPG.

• Named to the Dean’s List four times. Graduated with high distinction.

Diploma, Massillon-Washington High School, Massillon, Ohio, 1980

• Member of National Honor Society, 1980.

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