Technical Support Project Management

LEONARD M. FILLMORE

***** ****** ***** **. *****, FL 33635

Cell: 813-***-**** Email: **********@*****.***

Highly motivated, results-driven IT professional with notable success directing a broad range of corporate IT

systems initiatives while participating in planning, analysis, and implementation of solutions in support of

business objectives. Excel at providing Linux and Unix systems administration, systems analysis, software

support, technical support and full life cycle project management. Hands-on experience leading all stages of

system development efforts, including requirements definition, design, architecture, testing, and support.

Uses programming languages to develop applications to better improve the business.

AREAS OF EXPERTISE:

• Linux/UNIX Systems Administration • Data Integrity / Disaster Recovery Analysis

• Project Management • Developing Web Applications

• Deployments/Installations of Servers & Software • Maintaining Linux, AIX, and Solaris

• Supporting and developing Applications • Troubleshooting & Problem Solving

• ZFS, NFS • OSX(MAC)

• Ruby, Rails, Java, C++,Perl, HTML • MySql, Sqllite, Access

TECHNICAL

PROFICIENCIES____________________________________________________________________

Platforms: Windows 2000-2003 Server, Windows 98-XP, Linux (Red Hat, Fedora,

Solaris, Mandriva, PC Linux OS, Cent OS, Suse Linux Enterprise

Server/Desktop, Suse Linux 10, Ubuntu), OES2, Mac OSX, IBM

Blades, AIX

Tools: Webmin, Gparted, NAGIOS, WFTP, Apache, Ftp servers, OpenOffice,

Yast, Vmware, Dreamweaver, Photoshop, Linux shell commands,

NAS, NFS, ZFS, Samba, MySql, JAVA, HTML,CSS, Acronis, Syncsort

Backup Express, RSYNC, Wine, C++, Perl, Ruby, Ruby on Rails,

Visual Basic, Xcode, Eclipse, Visual Studios, Access, Yum, SSH

Tectia, eTrust, Boks, Weblogic

PROFESSIONAL EXPERIENCE_______________________________________________________

CITI, Tampa, FL 2008 –2009

UNIX Systems Administrator

Recruited to work with and to maintain AIX, Solaris, and Linux servers for Global Company. Primary duties

are to maintain AIX, Solaris, and Linux Servers. Job Function is to support the business entity. Troubleshoot

system performance issues and design and implement disaster recovery plan processes and procedures.

Collaborate with external users offering guidance and technical support. Made sure backups were running

on all servers. Installed and maintained all Citi approved patches.

Key Achievements:

(CentralDB)Developed Work Website Web Application based on Ruby using the Rails Framework

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Responsible for the management and completion of projects assigned to me.

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Support AIX, Solaris, Linux(Red Hat) servers

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Primary Support on 30 Linux and AIX servers

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Created mysql database for team to store data.

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Maintain the Virtual ticket system for my team.

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Rewrote Perl script that tracks installed packages on servers

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(CentralDB) Developed a replacement server lookup application

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• Setup SSH keys and converted from SSH2 keys to SSH1 keys if needed for SSH and SFTP sessions.

LEONARD M. FILLMORE _________________________________________________

PAGE TWO

AMERICA II, St. Petersburg, FL 2006 –2008

Network/Systems And Linux Administrator

Recruited to work with and to maintain VMware, Linux, Novell, and Windows servers for International

Company. Primary duties were to setup maintain Linux Servers. Supporting AS400 (AIX:Unix) users.

Troubleshoot system performance issues and design and implement disaster recovery plan processes and

procedures. Collaborate with external users offering guidance and technical support.

Key Achievements:

Solely Responsible for developing, configuring and maintaining the NAGIOS monitoring system.

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Responsible for the management and creation of projects.

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Recommend upgrades, patches, and new applications and equipment to Senior Staff members.

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Set-up, configured, and supported Linux servers as well as the applications..

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Perform research and tests on new products.

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Responsible For maintaining Syncsort Backup Express

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Setup Linux servers as virtual servers utilizing Vmware

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Setup, managed, and maintained Linux bulk email server.

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Performed backups of the Data on AS400 (AIX:Unix)

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AMSCOT FINANCIAL, Tampa, FL 2002 – 2005

Network/Systems Administrator

Provided remote and on-site support for the network for all Amscot Financial locations in South Florida.

Configured and maintained company servers and workstations. Provide end user support.

Key Achievements:

Responsible for maintaining all computer servers, printers, and check readers.

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Install, maintain, configure, and set-up Novell Servers.

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Install, maintain, configure, and set-up Windows/Linux Servers

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Configured and custom-built computers for Amscot branches from the ground up.

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Performed Help Desk Monitoring and Support.

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Setup virtual workstations utilizing Vmware

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Setup Linux desktop test environment

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UNITED STATES AIR FORCE, Hurlburt Field, FL 1998-2002

Assisted in maintaining, troubleshooting, installing, removing and repairing the communications, navigation

and radar systems for MC-130H Combat Talon Aircraft. Obtained Secret Security Clearance.

Key Achievements:

Utilized technical data, special tools, and test equipment to ensure proper operation of system

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components.

Assisted in the maintaining, upgrading and troubleshooting of squadron computers.

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Maintained Linux, Solaris and Windows Server Operating Systems.

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EDUCATION & CREDENTIALS________________________________________

Baker College, Flint, MI 2008-Present

I am on track to finish my Bachelor’s Degree in Computer Science in June 2010.

International Academy Of Design And Technology, Tampa, FL 2003-2004

Community College Of The Air Force, USAF 1998-2003

David Lipscomb University, Nashville, TN 1997-1998

Manor High School, Manor, TX 1993-1997

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