BRIAN REYNOLDS
New York, NY *0016
917-***-**** **********.********@*****.***
PROFESSIONAL SUMMARY
Accomplished and dedicated Project Manager with 10+ years experience managing multiple project streams with
particular attention to execution. Adept at garnering consensus from multiple divisions, navigating complicated, multi-
step procedures and liaising with clients. Ability to leverage versatile communication, presentation and coordination
savvy within a results oriented firm.
AREAS OF EXPERTISE
• • •
Leading Project Teams Strategic Sales and Planning Process Improvement
• • •
Cross Function Communication Troubleshooting and Problem Solving Team Building
PROFESSIONAL EXPERIENCE
MARSH USA INC., New York, NY 2007 – 2009
Global Insurance Brokerage and Risk Management Firm
Assistant Vice President / Project Manager for New York Marketing and Communications
Directed the strategizing, planning, coordinating, and improving of the RFP process, particularly, authoring, editing,
and reviewing products, conducting rehearsal for oral presentations, and follow up/debrief sessions for Management
groups including Managing Directors, Client Executives, and Sales Professionals.
• Increased revenue from $42.5 million to $54.2 million for Northeast zone offensive and defensive sales
opportunities.
• Managed and coordinated cross-functional project teams averaging $300,000 per successful proposal for over 196
proposals.
• Increased earnings for the firm by directing targeted, customized presentations resulting in 23 new accounts.
• Strengthened and increased productivity by improving methods, reducing errors and eliminating unnecessary
procedures within the marketing division.
JPS HOLDINGS / STONEMART INC., Staten Island, NY 2006 – 2007
International Natural Stone Importing and Processing Company
Operations Manager / Coordinator
Managed daily warehouse operations, supervising 20 associates and conducting exploratory revenue development.
• Lowered equipment and product costs by 15% through negotiation with suppliers.
• Negotiated with and established partnerships with providers / vendors, eliminating inefficient suppliers, qualifying
for preferred pricing while reducing material costs by 22%.
• Grew strategic opportunities and partnerships by developing rapport, delivering results under strict timelines and
cultivating local and international client relationships.
• Developed and implemented operational support improvement plan, resulting in trained staff, and standardized
procedures.
BRIAN REYNOLDS PAGE TWO
STATEN ISLAND UNIVERSITY HOSPITAL, Staten Island, NY 1998 – 2006
Tertiary and Teaching Hospital – Department of Radiosurgery and Medical Oncology
Manager / Coordinator
Managed staff of 15 associates supporting dual site organization. Analyzed data to redirect application of services from
low to high effectiveness, creating new product channels for the department while determining resources needed for
implementation.
• Transformed regional trauma facility from local supplier to international provider by improving communications
infrastructure, streamlining product turnaround and developing community relations.
• Increased earnings by guiding the program to average $35 million in revenue annually for the hospital.
• Obtained proposal approval for implementation of $10 million upgrade by collecting, analyzing and presenting
pertinent data.
• Measured and reported department performance against established quality control then spearheaded and
moderated roundtable discussions with department heads to enable root cause analysis and process improvement
work.
• Increased customer satisfaction and client development by pre-planning, organizing attendance and analyzing
effectiveness of seminars.
• Piloted inter-department integration program; resulted in successful integration of cross-department processes and
communication while adhering to department deadlines.
• Developed the oncology program to be the most effective on-site treatment center as well as the most lucrative for
the organization.
• Promoted from IMNET Administrator position.
EDUCATION
MBA, Management, Wagner College, Staten Island, NY
Outstanding Academic Achievement for MBA Management and Administration 2006, Dean’s List 2003-6
BS, English Literature, Wagner College, Staten Island, NY
BS, Biology, minor in Psychology, Wagner College, Staten Island, NY
COMPUTER / TECH SKILLS
Healthcare Software HIS, RIS, Meditech, PHS, IMNET, GE
Advanced MS Office Suite Excel, Word, Outlook, PowerPoint
Adobe Design Suite Photoshop, Illustrator, inDesign
Internet Search Skills Strong Keyword Search Ability Basic familiarity with eCommerce concepts such as:
PPC, SEO, SEM, Alexa, AdSense, Zedo.com