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Human Resources Customer Service

Location:
Las Vegas, NV, 89109
Posted:
March 09, 2010

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Resume:

OLGA “DENISE”ALBRIGHT

**** ***** ******** *******, **** #334

Las Vegas, Nevada 89109

Cell Phone: 702-***-****

Email Address: *******************@***.***

http://www.linkedin.com/in/denisealbright

CAREER FOCUS/SUMMARY:

More than 20 years of Human Resources experience with over 12 years of focus in recruiting,

staffing and consulting with an emphasis in Engineering & IT disciplines. Performed numerous

recruitment and staffing functions, including targeted selection behavioral interviewing, cold

calling and job placements. An effective leader with demonstrated skills in gaining the

cooperation of co-workers, department leaders, clients and outside vendors. Accustomed to

performing well in fast-paced, high-pressure environments and focusing on details, while keeping

an eye on the big picture.

AREAS OF STRENGTH/HIGHLIGHTS:

RECRUITMENT & PLACEMENT- INTERVIEWING & SELECTION

INTERNET SOURCING (LINKEDIN, HOOVERS, MYSPACE, FACEBOOK, ZOOMINFO)

DOCUMENTATION & ADMINISTRATION- MANAGEMENT & TRAINING

EMPLOYER & EMPLOYEE RELATIONS- MULTIPLE PROJECT MANAGEMENT

Certified Targeted Selection Interviewer/DDI

Bi-Lingual in English/Spanish (Conversational)

M.S. Degree in Human Resources Management & Development (4.0/4.0 GPA)

WORK HISTORY:

Executive Sourcing - Succession Planning Consultant (Contract)

1/08-7/09

US Cellular (Through IMC Solutions), Chicago, IL

Sourcing for “Passive” Candidates- Director Level & Above- Focusing on

Engineering, IT & Marketing positions. Also, ATS Selection Team Member.

4/07-11/07 Virtual Sourcing Recruiter (Contract)

WMS Gaming (Through IMC Solutions), Chicago, IL

Across-The-Board Sourcing of Candidates with an Emphasis on:

Software & Hardware Engineers.

1/07-3/07 Virtual Sourcing Recruiter (Contract)

HRA (Division of Flex Execs), Willowbrook, IL

Sourcing of Candidates and Name Generation for The Real Estate Industry.

2/06-9/06 Corporate Recruiter (Relocated Back To Chicago- Death In Family)

Progressive Gaming International Corporation: Las Vegas, NV

Software Developer of Cutting Edge Applications: Casino/Gaming Industry.

*Developed & Maintained strong relationships with hiring managers

*Handled high volume work load while managing extremely high

candidate flow

*Streamlined recruitment processes for Las Vegas, Carlsbad & Canada

Offices.

*Monitored recruitment activities by ensuring the use of creative and cost-

effective means of generating a qualified diverse group of candidates

*Responsible for All on-boarding processes (Background Check, Drug

Screening, Gaming Card Applications, DDQ Processing, Criminal

Check, etc.)

*Maintained on-going positive relationships external recruitment vendors

11/05-2/06 Customer Service Manager/(Organizational Development) Consultant Role

Atlantic Aviation: Las Vegas, NV

Private FBO located at the Las Vegas Executive Air Terminal servicing

Corporations, Politicians and Entertainers.

*Assisted HR Coordinator in building a structured HR Department.

*Created a formal training program for all Customer Service

Representatives.

*Revamped Policies & Procedures Manual for Shuttle Bus Drivers

2/05-9/05 Corporate Recruiter (Position Elimination)

American Casino & Entertainment Properties, LLC.: Las Vegas, NV

Owners of Stratosphere Hotel/Casino in Las Vegas, NV, Arizona Charlie’s

(East/West) Hotels/Casinos in Las Vegas, NV and The Sands in Atlantic

City, NJ.

*Created and Maintained strong relationships with hiring managers.

*Established strong ties with the community for the sake of outreach

recruitment efforts.

*Streamlined all recruitment processes for exempt positions for the

casinos in

all locations.

*Attended job fairs, trade shows, networking events, college campuses in

order

to attract top talent and market the company.

*Created a job posting system that encouraged internal candidates to apply

to

all suited positions.

*Established and maintained strong relationships with General Managers

of all

property locations.

6/99-11/04 Self-Employed Human Resources Consultant (Chicago, IL)

Albright Consulting Services, Inc.

HR Contract/Consulting Projects and Contingency Searches/Placements.

*Across-The-Board Recruiting with a focus on Engineering and

Information Technology Positions.

2/99-4/99 Contract Recruiter (Through Flex Execs)

Deluxe Video Services, Inc. (Northbrook, IL)

Across-The-Board-Recruiting With an Emphasis On Supply Chain Positions.

3/98-2/99 Technology Recruiter/Consultant

FERS Business Services (Chicago, IL)

Built Technical Recruiting Consulting Practice for Accounting Systems

Consultants. (Macola, Solomon, MAS90, Sirius, Peachtree, Etc.) as well as

recruitment of Telecommunications professionals for sister company:

in Schaumburg, IL.

3/97-3/98 Employment Manager

Bell & Howell Co. (Lincolnwood, IL)

Streamlined Recruiting Function Across Five Divisions (Shared Services).

Recruitment Focus was on Engineers (Software, Network, Electrical,

Mechanical)

2/95-2/97 Various HR Contract Positions (Recruiter/Generalist)

*Contract Recruiter, Coca-Cola Bottling Company (Niles, IL)

*Contract Human Resources Generalist, SBC Warburg (Chicago, IL)

*Contract Recruiter, ACCO USA (Wheeling, IL)

*Contract Recruiter, Armour Swift-Eckrich (Junction City, Kansas)

10/88-8/94 Corporate Human Resources Manager, Cozzi Iron & Metal (Chicago, IL)

Created Formal Human Resources Department for Scrap Recycling Company

headquartered on the South side of Chicago, Illinois that initially had two

locations. Upon departing company, there were nine locations. Position

was a Generalist position that included across the board recruiting, training,

benefits administration, payroll processing, policy writing, creating job

descriptions, workers compensation, contract negotiations and 401 (k) enrollments.

EDUCATION:

12/91: M.S. Degree in Human Resources Management & Development (4.0/4.0 GPA)

National-Louis University

5/88: B.S. Degree in Supervision & Personnel Management (5.6/6.0 GPA)

Purdue University-Calumet

LICENSES, CERTIFICATES, CONTINUED EDUCATION:

Completed UNLV Prep Class For SPHR Certification (12 Weeks), 5/05

Completed High Tech Recruiting Conference, 12/97

Certified in Communicating with Diplomacy and Tact, 6/97

Certified as an Internet Recruiter, 5/97

Certified Targeted Selection Interviewer, 11/96 & 8/03

Dale Carnegie Leadership Seminar (12 Weeks), 7/94

John Marshall Law School LEAP Program (1 Semester), 12/93

Dale Carnegie Management Seminar (6 Weeks), 12/91

AWARDS/RECOGNITION:

Who’s Who of Information Technology, 1998

Who’s Who of American Women, 1996



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