KIMBERLY N. RICHARDSON
Maple Heights, Ohio 44137
*******@***.***
CAREER SUMMARY
Established instructional designer seeking opportunity to apply curriculum development, writing, instruction,
and marketing experience to add value to a training/marketing team
RECENT EXPERIENCE
ITT Technical Institute, Strongsville, OH – June 2009 – Present
Adjunct Composition Instructor
Facilitate advanced composition course
Instruct adult learners to improve analytical thinking skills and to write argumentatively
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Develop and implemented 11-week curriculum
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PARAGON TEC, INC., Cleveland, OH – 2008 – Present
Project Manager
Oversee all aspects of projects by planning, monitoring, and controlling processes
Develop proposals based on submitted statements of work
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Create annual project reports
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Manage/oversee logistics of educational projects
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Partner with government and educational institutions to plan culminating events
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Assist in creating and maintaining project budgets
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Conduct research regarding training models and software management
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MANAGEMENT RECRUITERS INTERNATIONAL, INC., Cleveland, OH – 2003 – 2008
Senior Performance Designer
Create and design instructional materials for field and online courses
Design and develop field and online training materials delivered for international franchising firm
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Create Training & Development Department m arketing/publicity materials for worldwide distribution
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Facilitate online and field training sessions
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Responsible for driving new departmental identity/branding for unveiling at global conference
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MID-AMERICA CONSULTING GROUP, Beachwood, OH – 2002 – 2003
Senior Consultant
Implement document management system for Cleveland City public utility departments
Develop software training materials
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Conduct field training for Cleveland public utility employees
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Compile data for, develop, and implement document management system for Cleveland Water
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Department and other Cleveland public utilities
Organize and lead demo sessions for Cleveland public utilities management
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Facilitate needs-assessment meetings with public utility employees
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W rite and edit materials promoting Mid-America Consulting Group’s contracting services
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Kimberly N. Richardson, Page Two
CLEVELAND STATE UNIVERSITY, Cleveland, OH – Spring 2002
Adjunct English Composition Instructor
Facilitated college-level English composition course
Instructed adult learners to read critically and strengthen their writing skills
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Developed and implemented 13-week curriculum
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ROCKWELL AUTOMATION/ALLEN-BRADLEY, Mayfield Heights, OH – 1996 to 2001
Senior Technical Communicator
Created and updated hard copy and online customer documentation
Developed cost-effective means of translating publications into multiple languages by condensing
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documented material
Managed documentation team that produced product brochures for distribution at international trade
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show
Implemented and managed department student intern program that provided cost-effective solution
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to market online documentation
Facilitated training sessions enabling employees to effectively document technical data, comprehend
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publication process, and use publication software
Led documentation review sessions with engineers, integrating updated material into existing
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documentation
Negotiated contracts with outside print vendors, documentation translators, and software conversion
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experts, which strengthened rapport between Rockwell and its vendors
Increased online documentation accessibility by editing and writing HTML scripts.
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EDUCATION
Bowling Green State University, Bowling Green, Ohio
Master of Arts, Technical Writing/Training and Development – 1992
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Bachelor of Arts, English Literature/Technical Writing – 1991
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Methodist Theological School of Ohio, Delaware, Ohio
Completed core coursework in Christian Education and Training – 1999
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TECHNICAL SKILLS
Adept in using web meeting tools including Centra, WebEx, and Adobe Connect
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Knowledgeable in editing HTML scripts
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Expert in Microsoft Office tools, including Word, PowerPoint, Publisher, Excel, and Project
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Experienced in Adobe products, including Acrobat, Illustrator, and Photoshop
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W orked in multiple environments including Windows, Macintosh, and UNIX
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Proficient in OnBase document management system
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ORGANIZATIONS
Zeta Phi Beta Sorority, Inc. – Publicize/market annual events, write reports and other documentation
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for statewide distribution, and organize and develop teambuilding events and workshops. Served as
First Vice President, Chair of the Events Committee, and Ohio’s State Public Relations Chair.
Aldersgate United Methodist Church – Write curriculum for documents with young adult focus,
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negotiate contracts for social events, collaborate with District and National Church leaders to
implement successful, well-marketed events, lead teams to develop proposals and implement new
programs, developed Church goals, Certified Lay Speaker, and Director of Vacation Bible School
program.