Customer Service Representative

RYAN M. MAYER

**** ****** ***** ***. *

Boynton Beach, FL

Home phone: 561-***-****

Cell phone: 561-***-****

E-mail: ************@*****.***

EDUCATION: Bachelor of Arts degree, May 2005

Ramapo College, Mahwah, New Jersey

Major: Communications; GPA: 3.2

WORK EXPERIENCE: TMS Health, Boca Raton, Florida

March 2009 – July 2009

Customer Service Representative

• Took over 50 calls per day

• Enrolled patients in discount plans

• Handled card processing issues

• Performed heavy data entry

• Answered product and program inquiries

WORK EXPERIENCE:

• Moved from New York to Florida

• Attended Institute of Allied Medical Professions

Delray Beach, Fl

WORK EXPERIENCE: E-Z Pass, Spring Valley, New York

August 2006 – September 2007

Customer Service Representative

• Assisted customers with tag problems

• Explained violations and suspensions

• Answered financial and payment questions

• Updated vehicle and payment info on accounts

WORK EXPERIENCE: Finkelstein Memorial Library, Spring Valley, New York

June 2001-April 2006

Circulation Desk Clerk

• Helped patrons check-in and check out materials

• Supervised periodicals desk

• Provided assistance with catalog information

• Collected fees for overdue and damage materials.

• Maintained community relations

REFERENCES: Available upon request

Contact this candidate