Manager Sales
Resume:
Dear Sirs
This letter is to express my interest in the Quality Manager Position. I am a Mechanical Engineer (PE) from the
state of Florida with a MBA and six-sigma certified, Bilingual.
My career over the last 18 years has been in the metal manufacturing and chain supply arenas both
internationally and domestically, in high tech sectors, occupying different and increasing leading and strategic
role positions within the organization. I have built on my background and leadership by developing expertise in
managing a large variety of activities from engineering projects, manufacturing processes, procurement and
customer technical support and sales, consistently delivering results with time and budget constrains.
There are several fields I have extensive, strategic experience
• Manufacturing Lean and Six Sigma Initiatives
• ISO 9000 Implementation and SOP creation
• Mechanical Engineering analysis, technical Support & CNC
• Develop Sales campaigns, forecast scenarios and associated budgets, cost centers, P&L
• Procurement strategies
• International and Domestic exposure
• Computer expertise
I offer vast experience, knowledge and skills in the valve quality arena that has been acquired by implementing
quality systems such as ISO 9000, documenting processes and training employees in the manuals, procedures
and SOP. Also improving processes by deploying six sigma and lean manufacturing initiatives that have helped
eliminate waste and reduce non conformance. Based on my experience I am confident that I would be a great
addition to your team. I am excited about the position and my ability to help your company succeed. Please do
not hesitate to contact me if you have any questions. You may call me at 786-***-**** or email me at
**********@*****.***. I would appreciate the opportunity to review my qualifications in more detail. Thank you
in advance for your time.
Please find attached my resume,
Sincerely,
Jorge Causo
10967 NW 44 terrace
Miami, FL 33178
JORGE CAUSO
10967 NW 44 terrace, Doral, FL 33178 Phone: 786-***-**** E-Mail: **********@*****.***
th
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QUALITY MANAGER/ENGINEER
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PROFESSIONAL PROFILE
• Experienced MBA-BSME, Bilingual educated professional offering successful leadership in manufacturing,
procurement and engineering management.
• Goal Driven performer who has executed high impact changes in manufacturing and quality processes
applying ISO 9000, lean manufacturing and six sigma initiatives that has created new levels of flexibility,
performance and savings.
• Dynamic seller who has developed successful sales campaigns that consistently generated new revenues
streams and increased market share.
• Skilled and savvy engineer who has lead professional teams attained international product approval from
Fortune 500 corporations.
• Well rounded master, who has developed and controlled plant budgets, associated P&L and cash flow
requirement including standard cost system analysis.
• Motivated achiever who under time and budget constrains has created procurement strategies that have
successfully lead to procurement project completion under expectations.
• Proficient Plant Manager who has directed and managed up to 22 professional, technical, support staff and 150
floor employees, as well as operating budgets of $ 8 million.
KEY COMPETENCIES GAINED THROUGH EXPERIENCE AND EDUCATION
Plant Management Six Sigma Management Lean Manufacturing
Process Improvements ISO 9000 Implementation Product Development
Mechanical Engineering Analysis Sales & technical Support Sales Strategies
Procurement Management Budget & PL analysis and control Cost Analysis
Strong Analytical problem solving International and Domestic Exposure Computer
Expertise
PROFESSIONAL EXPERIENCE
Senior Manufacturing Manager, Fine Art Lamps, Miami FL, Feb 2000-Oct 2008
• Successfully restructured factory manufacturing processes from Batch system to Manufacturing Cells
system, from concept to final implementation, redefining dept manufacturing processes and monitoring
improvements. This allowed decrease production runs from 50 pieces average to 3 pieces, WIP volume from $
150.000 to $ 30.000, cycle time passed from 35 days to 5 days, shop order due passed from 12% to 2%.
• Created a flexible organization able to provide a rapid response to changes in the market place and in
consumer demands, keeping high levels of efficiency and quality
• Implemented lean manufacturing and six sigma initiatives improving processes. Set up changes reduced to 5
min from 25 min, by using fool-proofing jigs, eliminating non-value added operations, defining SOPs, Good
Manufacturing Practices and Kaizen the processes. WIP and order released reduced establishing Kanban and
supermarket as pull systems. Take time implemented to monitor cell hour performance.
• Reorganized the work place implementing 5S initiatives obtaining better flow, organized and clean work
place and an ergonomic process increasing output an average of 3%.
• Partnered with HR Dept to develop a sound program to increase flexibility by cross train employees,
determine new accountabilities and responsibilities. Defined employees job descriptions, compensations,
expectations and required training needs. Evaluated employee performance, enforced company procedures,
standards, policies and values and implemented disciplinary actions as required. Floor employees cross trained in
all cell operations allowed switch tasks based on production load and requirements. This increased flexibility
allowed cell efficiency to pass from 72 to 83%.
• Researched plant capacity to align it with master plan determining needs for additional capital equipment
purchase, labor or outsource as a strategy to follow. Organized successfully a second shift increasing production
capacity in a 30% and passing from 4000 hours weekly to almost 5200 hours weekly. Increased dept. output
passing from 5200 hrs to 6000 hours weekly average increasing efficiency 77 to 85% with the same labor and
reducing the quality rejections 14%.
• Managed Annual Budget and monthly expenses. Analyzed cost per unit, cost centers, time per unit,
production forecast, efficiency, inventory levels, etc and budgeting manufacturing hours required with its
associated labor & expenses.
• Provided Leadership, Guidance and Technical support to the manufacturing department staff defining goals,
methods, procedures and expectations.
Engineer Liaison, Florida Pneumatic, Jupiter, FL Mar 1999-Feb 2000
• Managed the commercial operation performed by our suppliers in Mexico and South America, including
product procurement, quality expectation, expediting process, shipment coordination and customs.
• Monitored suppliers’ performance and developed new qualified international vendors, analyzing expertise,
quality, service and cost, recommending changes.
• Negotiated successfully large contract orders with qualified suppliers with scheduled shipments
Project Procurement Manager Merex/Hughes Supply Int. Division, Houston, TX Jan 1998- Jan 1999
• Designed and implemented QMS based on ISO 9000 as the quality management system to be used for
project procurement. Developed quality manuals that defined quality policies, documented procedures,
documentation, employees training needs, audits to perform and revisions to the system. Project procurement was
done following system.
• Successfully delivered and procured within 2 years time frame and $5 Millions budget, capital equipment
and services contracts for 2 large investment projects developed in South America with Hughes Supply and
Inelectra.
• Researched vendor performance and capacity to update approved vendor list, selecting those in conditions to
provide products and services within specs, time frame and price range.
• Managed and lead a professional team of 4 buyers, negotiating contracts, analyzing technical bids, selecting
approved vendors, placing and expediting purchase orders, inspecting and shipping merchandise. Managed a
procurement budget of $ 5 Million.
Purchasing Agent CVG International America, INC. Miami, FL June 1996-Jan 1998
• Managed a procurement budget of $ 8 Million to purchase a wide variety of materials, supplies, services and
equipment to support part of the operation and investment plan of the aluminum and iron basic enterprise of
Venezuela. Expansion plan for a new steel lamination unit and new furnace.
• Monitored, researched and selected approved vendors to be used as qualified suppliers for our RFQ. Requested
Quotes for products and services from them and analyzed technically and commercially vendors Bids.
• Negotiated purchase order conditions, prices, delivery, expected quality, technical compliance and after service
contracts.
• Coordinated site Inspections and technical service support, freights and associated cost, delivery dates and
consolidated shipments.
Prior Experience
General Manager Western Group-IOSA Oil Pump Manufacturer, Venezuela
• Lead the strategic direction of the factory operation and business. Managed all related aspects of factory
operations including sales and administration. Directed and managed a team of professional, technical, support
staff and floor employees providing leadership, mentoring and coaching.
• Increased our technical support and service by deploying two service centers in the East and West zones. Centers
provide pump repairs in site, technical assistance and continuous support to main customers. Service units
became profitable in short after starting by performing repairs otherwise done by client and other sub-contactors.
• Successfully negotiated long term and new contracts with client and amendments to actual orders updating
conditions and prices in lieu of providing better shipping times. Savings in order of $ 50,000. Long term orders in
the order of $ 800,000.
• Projected sales forecast and budgets determining associated labor, equipment, materials, outsourcing needs and
master plan to accomplish goal. Master Plan 5 year horizon.
• Selected and consolidated strategy to follow to increase sales and service to 40% in 5 years. Long terms contract,
customized products to customer specific requirements, established supplier alliances, provided first class
service, competitive analysis, niche marketing. Sale increases took place as expected.
• Researched and selected strategy to increase our production capacity according master plan. Capital equipment,
outsource and supplier alliances, employees training requirements. Developed new manufacturing cell system for
Plasma/thermal spray process launched to fabricate new components complementing our product line. Such
components started to be manufactured in house and not imported. Savings in the order of $ 85,000
• Designed and implemented QMS based on ISO 9000 as the quality management system to be used for all
factory operations. New quality manuals defined policies, procedures, documentation, training needs, audits,
revisions. Successfully approved by Bureau Veritas.
Manufacturing Manager-Engineer Manager-Sales Manager CNV-Leslie Controls- Wellhead de Venezuela– Steel
Valve Manufacturer, Venezuela
• Managed and directed a team of professional engineers and technician in a project to redesign our valve components
to comply with API and Exxon new requirements. Involved all calculations to determine the components sections,
designed new casting models, new assembly process, new parts designed, etc. Validated and tested all new products
designed and successfully implemented new designed product line on the floor. Submitted products for client analysis and
audit, obtaining client approval as a qualified valve supplier by Exxon and Texaco.
• Directed and successfully launched valve new product lines, from concept, casting and production to the final
assembly of end product, increasing our offer in size and pressure rating. These lines added sales in the order of $
150,000 yearly.
• Provided technical support to the manufacturing and sales operations. Defined department standard operation
procedures (SOP), required engineering documentation and inspection processes, analyzed deviation from
standard.
• Developed an aggressive sales campaign to increase customer base incorporating new clients in sectors not
previously developed. Power plants and Industrial suppliers became regular customers.
• Analyzed sale trend, projected sales scenarios and prepared budget accordingly. Implemented cost centers,
standard cost, materials and labor required and prepared P&L and Cash flow requirements
• Developed Marketing strategies and alliances with distributors increasing our market share and presence.
Benchmarked best in the industry to obtain insight of strategy to follow and implement.
EDUCATION and PROFESSIONAL DEVELOPMENT
Master in Business Administration in Finance MBA, UCAB, Caracas, Venezuela
• Bachelor degree in Mechanical Engineering BSME, USB, Caracas, Venezuela ; Minor: Manufacturing
• Professional Engineer Certification, Board of Professional Engineers Florida, Miami, FL 1998
• Six sigma Green Belt, Kaplan University, Miami, FL 2009 pursuing Black Belt certification by the end of
2009
• Courses: ISO 900 lead Auditor, Bureau Veritas
• Other courses taken with emphasis in Leadership, Lean Manufacturing, Non-destructive testing, CNC
programming, Geometric Dimensioning and Tolerance and Auto Cad.
• Publications: Spot Welding, Theory and practical applications, April 1981 by Jorge Causo
PROFESSIONAL AFFILIATIONS AND ACTIVITIES
Member, Professional Engineer Florida Association, Florida since 1998
Contact this candidate