Deepica
E-mail: ********@*****.***
Day Time Phone: 732-***-****
Project Manager/Business Analyst
PROFESSIONAL SUMMARY
Over 8 years of experience in translating vision into action though sound judgment, negotiating with, and
motivating teams, influencing colleagues, and seeing projects through each stage and ensuring that it is on
course, no matter what obstacles encountered. Able to adapt to ever-changing project conditions and manage
the team's actions.
Experience in interacting with Business Groups and IT Teams and acting as a Facilitator between Business and
the IT Department.
Accountable to the Sponsor for the successful delivery of project.
Able to Identify, analyze and solve business problems and opportunities, determine the feasibility of a solution,define the solution scope and develop the business case,continue to assess, refine, and validate the business
need and solution . Evaluate the business benefits brought about by a solution.
Possess a high degree of professional confidence and credibility with the presence and communication skills to
represent IT related concepts effectively with senior level management.
Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, and risk
analysis.
Experience in scheduling and co-ordination of project meeting .reviews and walkthroughs.
Experience in project scheduling, milestone tracking and resource management using Excel workbooks and
Microsoft project
Gather feedback, document lessons learned and applying those lessons to the next project. Providing feedback
and helping others learn to boost their value.
Excellent interpersonal skills with proven ability to converse, liaise, negotiate and relate with a wide range of
personalities from diverse cultural backgrounds.
W orking knowledge of Microsoft Office Tools including MS-Word, MS-Project, PowerPoint, and Excel
Extensive experience in gathering Business and Functional Requirements, developing Use Cases, conducting
Gap Analysis and preparing Training manuals.
W orked as liaison between Business Partners, development team, and QA team in order to negotiate project
scope, project guidelines and implementation dates. Conducted Requirement gathering, writing Functional
specifications. Experience working with business users as well as senior management. In depth knowledge of
Software Development Life Cycle process, which includes Rational Unified Process (RUP), Agile and Water fall
methodologies
Expertise in Creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity
diagrams, Class diagrams and Sequence diagrams using MS Visio.
Facilitated and participated in Joint Application Development (JAD) and Joint Resource Planning (JRP)
sessions with management, SMEs, vendors, users and other stakeholders.
Expertise in data mapping process and gathering requirements using various Brainstorming techniques and
focus group interviews
Excellent documenting skills in Business requirements document (BRD), Use Case Document, Func tional
Requirement Document (FRD), Software Requirements Specification (SRS), Workflows and UML diagrams
such as Activity Flow Diagrams, Class diagrams, Sequence diagrams and Use case diagrams.
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Sound understanding of Object Oriented Analysis & Design (OOAD) and documentation of AS-IS and TO-BE
business processes. Adept using Gap Analysis techniques to gain a clear understanding of the AS -IS process
of the system and additionally derive new user scenarios to understand the potential TO-BE process.
Experience in creating and managing project templates, use case templates, Test Case templates and
Requirement Tractability Matrix (RTM)
Proficient in utilizing rational tools including Rational RequisitePro, Rational Rose, ClearCase and ClearQuest in
all four phases of RUP: Inception, Elaboration, Construction and Transition.
Good data normalization and database design skills using ETL tools and migrating data from Legacy Systems
to newly build Systems
Close coordination between QA team, have good experience in conducting User Acceptance Testing (UAT),
SWOT analysis and documenting Test Cases.
Experience in creating User Manuals for training internal customers and End Users
Strong communicator and problem -solver skilled at analyzing business needs and transforming them into
technical designs, applying technical skills and business knowledge to achieve sound results.
Experienced in designing and developing project document templates based on SDLC Methodology.
Experienced in working with QA team to develop the test plan, test conditions, test cases, to ensure adequate
testing of software both before and after completion.
Experienced in Software Development Lifecycle (SDLC) and Change Management. Streamlining
enhancements/ changes identified in the application by documenting and applying quality control .
TECHNICAL SKILLS:
Operating Systems: Microsoft Windows 95/98/NT/2000, XP, Vista, Mac OSX 10.3, MS-DOS, Linux, Solaris.
Programming Languages:, HTML/DHTML
Databases: MS Access, SQL Server 2000/2005,, Oracle10g/9i/8i.
Modeling/Requirement Mgmt. Tools: MS Visio, Rational RequisitePro, Rational Rose,Data Modeler
Project Management Tools: MS Project.
Version Control / Content Management Tools: MS SharePoint, Rational ClearCase, Polytron version control
system (PVCS)
Testing Tools: LoadRunner, WinRunner
PROFESSIONAL EXPERIENCE
Jan ‘06 - Present Investacorp,FL
Project Manager/Analyst
Investacorp was founded in 1978 with one dedicated purpose - to provide superior service and support to the
independent Registered Representative. Today, as one of the few remaining independents, it has kept that single-
minded commitment and serving Registered Representatives.
Responsibilities:
W orked as liaison between Business Partners, development team, and QA team in order to negotiate project
scope, project guidelines and implementation dates. Conducted Requirement gathering, writing Functional
specifications. Experience working with business users as well as senior management. In depth knowledge of
Software Development Life Cycle process, which includes Rational Unified Process (RUP), Agile and Water fall
methodologies
Manage various infrastructure project and sub-projects Ensure that realistic project, sub-project and quality
plans are prepared and maintained. Oversee selection and appointment of services and resources to the sub -
projects. Track all activities against the plans providing regular and accurate reports to senior management,
project office and client management, as appropriate.
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Liaise with project sponsors and other managers within the function and within the business managing
expectations for projects and facilitating public relations for the program.
Ensure that comprehensive project quality and risk plans for projects of a complex natur e are prepared and
maintained. Motivate, monitor and control performance against plans.
Lead infrastructure projects, developing and maintaining manpower plans for the staff involved, resolving
resource conflicts and monitoring the deployment of individuals to ensure that they are contributing effectively
while developing skills and experience.
Understand the requirements of new assignments by ensuring that assumptions are challenged, technical
proposals are tested and business requirements validated with a view to obtaining the best result for the
company as a whole.
Ensures that IT resources are made available to undertake the agreed infrastructure projects and they are
properly utilized and accounted for. Advise client or user management on the resources that they must provide.
Monitor and report on the progress of infrastructure projects within area of responsibility. Maintain an emphasis
on the early identification and, where possible, rectification of problems and deviations from schedule, including
changes in requirements, especially where these have resource implications.
Ensures that projects are implemented in a coherent and consistent manner, liaising as necessary
with client/user management to ensure that they are compatible with the organization's existing systems,
infrastructure and strategic plans.
Actively represent the Technical Infrastructure project teams ensuring that effective relationships are built and
maintained with the business.
Extensively used Rational Requisite Pro to gather/manage requirements and Prepared Business Requirement
Document (BRD)
Conducted GAP analysis to understand the shortcomings of the existing process and evaluated the benefits of
the new system
W orked with development team to come up with logical flow diagrams.
Created and managed project templates, use case templates, requirement types and traceability matrix in
Requisite Pro.
Identified and developed Use Cases from the requirements.
Followed the UML methodology to Create Business Process Diagrams including Use
Project management experience involving management of the requirements of other segment of the project
and. Creating models using RUP and creating Use Cases using Rational Rose with extensive application of its
detailed attributes.
Curve generation and Pricing in the segmented part of the project. Greeks Sensitivity analysis in the segmented
part of the project.
Involved in creating Test cases and Test plans for the Testing process and involved with the change
management by preparing Test evaluation summary for the purpose of final assessment, using the obtained
Test results. Extensive involvement in UAT process and coordinating User interfaces through User support and
training.
Modeling and engineering business operations that included back office and Settlements processing and
W orkflows using Use case studies and UML.
Extensive experience in specifying user requirements and functional specifications for systems.
Creation and execution of functional testing plans along with Resource management and allocation.
Creation and management of user acceptance testing. Financial planning, tracking and reporting.
Excellent Written and Verbal communication and also excellent presentation and delivery skills.
Jan ‘04 – Dec ‘06 Champion Mortgage,NJ
Business Analyst
The project involved migration of existing legacy mortgage systems to a new enhanced web based system. This
application was about automation of a loan life cycle that addressed all aspects of the lifecycle, starting from loan
application to loan closure. It automates complex, inefficient and labor-intensive aspects of lending; including
automated customizable workflow, compliance, document preparation management, vendor interfaces and
customer relationship management. This project also involved Process Audit to provide with the better
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understanding of the business processes. The application software automates the actual loan origination process
used by mortgage professionals. It allows the clients or the loan officers to fill in the online appl ication so that the
loan officers can Pre-Qualify and Pre-Approve the prospective clients. The application can order credit reports,
appraisal and settlement services and deliver loan file to processors. It provides loan officers, processors, sales
representatives of the banks and underwriters with unique views, in the form of personas of the company's loan
data, tailored to their role in the loan origination process and personalized to fit their needs.
Responsibilities:
Obtaining a thorough grasp of the business process being followed in the project environment.
Met with client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to
configure and develop process, standards and procedures and create a Business requirement Document.
Prepared and analyzed AS IS and TO BE workflow scenarios and performed Gap analysis designed new
process flows and documented the business process and various business scenarios and activities of the
business from the conceptual to procedural level.
Participated in JAD sessions. Brainstormed with Senior Management, Loan officers, processors and External
Clients to develop the Product Feature Specification.
Also prepared the detailed Software Requirements Specification for the development effort. Created Use
Cases, Process Flow Diagrams and Web Page Schematics to clearly communicate the system design to the
engineering team. Designed and developed all Use Cases and UML models using Rational Rose.
Documented Requirement Traceability Matrix in RequisitePro for traceability of requirements through test
cases. Project management update to ensure on time delivery using MS Project.
Reviewed Test plans, Test cases. Involved in the final application for Usability testing (UAT) with the
stakeholders and the business users. The errors discovered were fixed and then verified via regression
testing.Frequently updated the requirement and defect status as per the current status of the testing project in
the ClearQuest. Performed database testing using SQL. Worked closely with QA and Developers to
clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
Involved in preparing a simple and detailed User manual and training the users for using the application.
Apr ‘03 - Nov ‘03 Incubation System Inc
Business Analyst New Jeresy
The project focuses on building an online trading portal to allow the client to perform the trading process. As a
Business Analyst, my responsibilities included conducting user meet ings, assisting the tech lead to develop the
functional specification documents, document the requirements gathered, help the users in UAT testing, provide
user training. The job profile also involved coordination with the on-site and off-shore development teams so as to
bridge various gaps.
Responsibilities:
Responsible for developing the workflows. Designed and documented Business Requirement Documents,
Functional Specifications and Technical maps for Asset Management stream.
W orked on developing the current workflows and mapping the requirements for the functioning of front office
systems. Worked on different types of Mutual Funds.
W orked on accounting requirements for the disbursements of funds for different mutual funds.
Responsible for automating the Corporate Actions Department (The Reorganization Department), so as to
send and receive the notifications to/from clients. Identifying entitlements and access issues pertaining to
specific streams and user groups and their touch points with other systems.
Responsible for identifying various business needs and requirements and presenting them to the user.
Developed the process for implementation of these requirements. To develop test scripts and test cases for
various releases of the project. To Develop Business Requirement Document and Use Cases.
Used Visio to develop Use Case diagrams, Activity Diagrams and Sequence Diagrams. Analyzed and
discussed the business and functional requirements for the application under construction.
W orked with the quality assurance team so as to test different releases and to develop test plans and test
cases. Conducted training sessions for the end users and documented various training manuals.
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Mapped functional and business requirements. Acted as a liason between the technical group and business
users (staff and management). Responbile for communications between the off-shore development team and
onsite Project Team and other related departments.
Documented the day to day activities, procedures, policies and thier limitations, to understand the existing
process and find out the gaps. Invloved in UAT, test plans, documentation of test reports etc. Involved in the
system work flow analysis and contributed to the overall work flow diagram for the website.
Jan ‘01 - Mar ‘03 Aramark, NJ
Business Analyst
Aramark provides food service management to over 300 K-12 public and private school districts throughout the
United States. Aramark wanted an efficient system to manage transaction (point-of-sales, POS) at each of these
schools and also supply relevant statistical data for nutrition consumed by school students to Department of
Education (DOE) in each state.
Involved in the analysis of the project.
Gathered business requirements using Rational RequisitePro
Involved in designing use cases as per the business requirements. Responsibilities included requirements
gathering, analyzing the requirements and designing using Rational Unified Process (RUP).
Managed change requests and performed impact analysis on change requests. W orked with the client and
the project team to ensure timely and accurate tracking of business requirements changes.
Identified and pinpointed systems strength and areas of improvement using GAP analysis. Performed the
Cost-Benefit and ROI analysis to justify development of the system.
Performed and coordinated quality assurance testing for new systems.
Involved in the post development analysis of the project. Responsibilities included successful and error -free
launch of the product, providing the client with user documents and frequent follow up with the client about
the smooth functioning of the product.
Apr’ 00 to Dec’00 Webamx, NJ
Business Analyst
W emax is warehouse management system that allows warehouses to improve customer service, r educe errors,
increase productivity, better inventory visibility, reduce inventory cost, better resource utilization and improved supply
chain performance.
Involved in understanding the domain requirements and studying existing warehouse inventory manageme nt
systems.
Performed GAP, Cost-Benefit, ROI and sensitivity Analysis of the system.
Gathered business requirements using Rational RequisitePro.
Analyzed the business requirements during the inception phase.
Performed user interviews and group discussions to formulate use case artifacts during the elaboration phase
using Rational Unified Process (RUP). Focused on the graphical user interface functionality.
Developed use case diagrams, a re-iterative process, based on user/group discussions.
Validated use case diagrams with the user/groups and development team.
Involved in technical discussion with the development team and project manager during the development
stages. Also, involved with the system analyst in developing the activity and sequence diagrams.
Ensured timely and accurate tracking of business requirements changes.
Developed test cases for the development team.
Used RUP in planning quality control and assessed the entire process involving all members of the team.
EDUCATION
MBA -PGDBM (Post Graduate Diploma in Business Management) from CMD, India
Engineering-B Tech (Engineering) from RECK (Regional Engineering College) India
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