Sales Customer Service

Carlos J. Vázquez Prosper

Urb. Monte Bello

#**** ***** ******** 787-***-****

Hormigueros, P.R. 00660 e-mail: **********@*******.***

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SUMMARY OF QUALIFICATIONS

Driven sales and marketing professional with 8 years of successful experience in overseeing sales in a

marketing environment, including but not limited to sales management, vendor negotiations,

inventory control and customer services. Team player with exceptional communication and

interpersonal skills. Functional knowledge of English and Spanish.

SKILLS

• Developed solid relationships with customers resulting in repeat sales opportunities.

• Vendor negotiations and purchasing.

• Good organizer with proven ability in getting assignments accomplished and in

encouraging others to cooperate.

• Inventory control and administration.

• Effective problem-solving abilities.

• Knowledgeable in customer relations, market conditions, and technological trends.

• Exceptional strong written and verbal communication skills; interact and work well with

people at all levels.

• Demonstrated strong initiative; accustomed to a heavy workload without supervision. Results

oriented.

• Computer knowledge Microsoft Office (Word, Excel, Power Point), Corel Office Suites.

WORK HISTORY

SunCom Wireless, Mayagüez, P.R. 12/99 – 05/07

Business Account Executive

• Responsible for marketing presentations for new product and services for new and existing

accounts

• Responsible for the startup of retail operations in the Northwest Area of Puerto Rico.

• Maintaining inventory at the most efficient level.

• Successfully gained new clients through effective marketing techniques.

• Assisted new and existing customers with the purchase of equipment and service.

• Responsible for the opening and closing store including record keeping.

• Performed money deposits and scheduling.

Westernbank, Mayagüez, P.R. 09/98-12/99

TELLER

• Performed general banking teller services and duties.

• 100% Customer service.

Athletic Express and World Foot Locker, Mayagüez, P.R. 07/94-05/96

SALES CLERK

• Identifies customer needs and offered recommendations regarding styles, colors and outfit

pieces.

EDUCATION

1998 Pontifical Catholic University of P.R., Mayagüez, P.R.

BS MARKETING

1998/2000 Pontifical Catholic University of P.R., Mayagüez, P.R.

MBA MARKETING ( 2 years, not complete )

AWARDS

Category of the Best Retail Sales Representative. GoldenSun Awards (six times)

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