Customer Service Manager

Michael Reynolds Resume

* **** ****** ******* *****, VT. 05101

Phone 802 - 376 – 9964 E-mail: **************@***.***

Summery of Qualifications: 15 years experience as a Radiological Technologist

8 Years experience as an MRI Technologist.

Performs full range of MRI Procedures, including Neurological, Musculoskeletal, Body, 2D &

3D imaging, and contrast-enhanced MRA studies.

Highly skilled and experienced in Venipuncture.

Pleasant, happy disposition, great people skills, able to put patients at ease, confident,

competent, self-assured, & highly professional.

Maintains strict confidentiality in all professional matters.

Gets along well with co-workers; a great team player

Multi-tasks efficiently.

7 Years experience with PACS.

Education: [1985 - 1988] Yuba College, Marysville, CA

Radiology Technology

AS Degree

Certificate of Completion from an Accredited Radiological Technology Program

Professional Experience: [1988 - 1991] Sutter General Hospital, Sacramento, CA

Radiological Technologist

Carried out full range of Diagnostic Imaging exams, filming, patient care, fluoroscopic

procedures, O.R. experience, and specialized as an E.R. X-Ray Technologist, with experience in

first aid and patient care in addition to Radiological imaging duties.

[ 1991 - 1994] Mercy General Hospital Sacramento, CA

Radiological Technologist

Performed Diagnostic Imaging exams, filming, patient care, fluoroscopic procedures, in

an out-patient clinic.

[1995 - 1999] English Cottage Tea Shoppe Redding, CA

Owned & Operated a successful, award-winning Restaurant

•6 Created, designed, and managed a restaurant which won first place award - best

business for excellence in customer service in a city, population of approximately 70,000.

[1997 - 2000] MD Imaging Redding, CA

Radiological / MRI Technologist

•7 Carried out full range of Diagnostic Imaging exams, filming, patient care, fluoroscopic

procedures, in a very large and busy out-patient, full service imaging center. Selected

from 20 applicants for an on-the-job training opportunity for MRI Technology.

[2000 - Present] RiverMist B&B Bellows Falls, VT.

Moved to Vermont after purchasing a Bed & Breakfast

•8 Own and operate a Victorian Bed & Breakfast in addition to working 3 days a week as an

MRI Technologist.

[2000 - 2003] North Shore Magnetic Imaging Center Peabody, MA

•9 Performed vast array of MRI & MRA imaging in a busy, out-patient MRI Center.

[2003 - 2005] South Eastern Massachusetts MRI (SEMRI) Southern, MA (617) 489 – 1592 –

Diane Galvin, Human Resources

•10 Performed MRI & MRA imaging for a mobile MRI company servicing small community

Hospitals, where I obtained experience in Fall River,Taunton, and Falmouth,

Massachusetts.

[2005 - 2007] Shields MRI at Lahey Peabody, MA

[2007 - 2009] Shields MRI at FMC Greenfield, MA

•11 I perform full range of MRI Procedures, including Neurological, Musculoskeletal, Body,

2D & 3D imaging, and contrast-enhanced MRA studies for a busy, hospital-based MRI

facility which deals primarily in out-patient services. Proficient in GE and Siemens

Systems.

Additional professional

• Obtained State Board certification in Fluoroscopy while working in Radiology in

California.

• Attended intensive 4 day MRI Physics seminar at the GE Training Center in Milwaukee,

WI. Also, I’ve continued to regularly and consistently attend many varied seminars and

workshops focusing on MRI physics, scanning techniques, pathology, and all the latest

changes in the field of MRI; most recently the Siemens Syposium in Las Vegas - July,

2008

• Current ARRT

• Current CPR Certification.

Community activities, achievements, & Volunteer experience

* Served on the Chamber of Commerce Board of Directors for our Southern Vermont Region,

encompassing 10 communities and remain actively involved with this group

* I have written a monthly newsletter for the Greater Falls Regional Chamber of Commerce.

* I served on the Theater Restoration Committee, and created the art work on which the

completed interior design was based.

* I am a member of “Our Town” - a local civic improvement group.

* A respected Business owner in my community.

References

Annie Ogden – Facility Manager of MD Imaging, Redding, CA 530 - 243 – 1246

Mike Davis – CEO of MD Imaging Center, Redding, CA 530 - 243 – 1246

Mandy Vartain - MRI Technologist/co-worker 978 – 874 –

1943

Jackie Sordillo – MRI Manager Fallon Clinic, Worcester, MA 413 – 335 - 4019

Objective

Seeking full time position with excellent Health Care and retirement benefits. I am willing to work

weekends.

Interests and activities

I enjoy playing guitar, singing-writing-arranging and performing music, writing, creating original

artwork with watercolors, pen & ink, computer graphics and photography.

Awards received

• 1996 Chamber of Commerce “Hall of Excellence” Award – 1 st place for Outstanding

Customer Service. English Cottage Tea Shoppe.

• WOW award from Shields MRI – an employee-nominated award for excellence in the

workplace.

Contact this candidate