Sales Customer Service

GISELLA OLIVO

**** ******* **. * Allen, Texas ***13 * 469-***-**** **********@***.***

OBJECTIVE: Sales or Marketing position in the travel or health industry.

PROFESSIONAL EXPERIENCE

Cooper Corporate Solutions, Director of Business Development, Dallas, TX 2004-2009

• Initiated sales process via prospecting, and networking contacts that included

C- Level executives.

• Developed and delivered sales presentations to communicate company solutions

increasing sales by 50%.

• Consulted and managed Fortune 500 accounts for implementation and Executive

health program execution.

Cooper Wellness Program, Director of Marketing & Sales

• Responsible for selling, designing and implementing corporate wellness

programs for companies such as EDS, Hunt Oil, CDX Gas, and Vought Aircraft.

• Responsible for tradeshows, collateral materials, advertising, promotions,

grassroots marketing efforts and creativity within the department.

• Conducted presentations, trainings and wellness coaching.

Cooper Institute, Bi-Lingual Health Educator, Texas on the Move

• Responsible for development of marketing program including planning,

budgeting, direct mail, advertising, public relations and collateral development.

• Increased sales and generated new client base for internet corporate packages.

• Motivational speaker specializing in health promotion and education topics.

American Heart Association, Dallas, TX 2002 - 2004

Cultural Health Initiatives Director

• Exceeded affiliate performance goals by impacting more than 200,000 people

through minority health programs, special events and initiatives.

• Responsible for developing corporate participants and financial sponsors from

various business sectors including Pfizer, Bank of America, Procter & Gamble,

Baylor and Fiesta raising over $200k.

• Developed, managed and served on the Boards of Community Outreach

programs with community leaders and sponsors to coordinate the planning,

promotion, and financing of individual programs.

• Expertise in communications, media relations and professional speaking reaching

over 1 million people nationwide.

• Managed the Speakers Bureau and conducted volunteer training conferences.

The W.W.W. Golf Championship/Gala/Auction, El Paso, TX 1991 – 1996

Co-Founder & Executive Director

• Managed and implemented events raising over $100,000 annually for The

American Heart Association.

• Spokesperson for inspirational video, “Wyatt’s Mountain” produced by AHA.

• Spearheaded all event planning and public relations proving instrumental in

raising millions of dollars nationwide.

• Recruited, managed and trained 100+ volunteers for special events.

Odyssey Travel, El Paso, TX 1989 – 1991

Travel Consultant

• Managed travel and events of leisure and major corporate accounts.

• Negotiated contracts and discounted rates with travel wholesalers.

• Increased corporate accounts by 50 percent through sales and marketing.

• Coordinated meeting and travel packages for international groups, tours and

cruises.

Talent Tree Personnel Group, El Paso, TX 1986 – 1989

Co-Owner/ Sales & Marketing

• Responsible for spearheading an aggressive new business development campaign

resulting in 20 million in annual sales.

• Initiated, developed, and managed business marketing accounts through

successful sales and customer service relationships.

• Directed planning and development of public relations initiatives designed to

promote public awareness of company and increase sales.

• Trained diverse employee workforce with employee programs and presentations.

EDUCATION

Certified – Coaching Healthy Behaviors, The Cooper Institute, 2006

Certified – Providing Nutritional Counseling, The Cooper Institute, 2005

Certified – Group Exercise Leader, The Cooper Institute, 2004

Certified Trainer – C.A.T.C.H – Coordinated Approach to Children’s Health, 2003

Certified – Zumba fitness instructor, 2003

Certified – Health Promotions Director, The Cooper Institute, 2002

Certified Trainer – Salud Para Su Corazon (Eng/Span), National Institute of Health, 2002

A.A.S. – Travel and Tourism Management, Richland Community College, 1998

SPECIAL SKILLS

Complete verbal/written fluency in Spanish. Knowledge of French, Italian and Arabic.

Computer – Microsoft Office, Outlook, SIEBEL, SABRE and CRM.

Training – Situational Leadership, Supervisory Training, Myers Briggs, C.A.T.C.H, SMART,

Cultural Diversity, Project Management, Decision Analysis, Coaching

HONORS AND ASSOCIATIONS

Greater Dallas Hispanic Chamber of Commerce – member

Hispanic Women’s Network – member

Univision’s Advisory Council – member

Greater Dallas Republicans – member

Leadership Allen 2000 – alumnae

Christ Episcopal Church – Children/Youth Ministry

American Heart Association – Top Affiliate Health Director, Board of Director’s, Rookie of the

Year, Speaker’s Bureau, Hispanic Outreach Task Force, Communication’s, and Public Advocacy.

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