Sales Project Manager
Resume:
Jennifer L. Miller
Cary, NC
************.******@*****.***
Profile
• Aggressive generating new business in soft markets. True HUNTER mentality.
• Come with over 10 years of successful Inside and outside sales experience.
• Consistent record of developing new business, increasing sales, and earning customer
satisfaction.
• Excellent at direct sourcing new untapped talent for recruiting.
• Willing to stay as long as needed to meet and exceed monthly quotas.
Experience
MyComputerCareer.com
Director of Career Services/ HR Director/ Business Development – 2008 – Present
• Manage the Career Services Department for entire campus of 180+ students.
• Responsible for generating new job orders specifically for our students.
• Generate 3-4 new solid job orders from new clients every week.
• Develop local relationships with recruiters, HR Directors and IT Directors. Generated new
accounts such as NWN Corp, Genworth Financial, Apex Systems, Teksystems,
Technisource and Green Resources.
• Cold call potential clients specifically for future business, and assist in their current
openings.
• Assist in the closing of new business for the admissions department.
• Implemented channel sales; generated first Channel Partners (Apex Systems, Teksystems
and NWN Corp).
• Council students and prepare them for the interview process; such as performing mock
phone and face to face interviews.
• Recruited entire management team for Dallas Texas campus.
• Motivate new students and assist in building self confidence.
• Provide resume development and career development for entire campus.
• Conduct monthly training seminars on finding a career in the IT industry.
• Averaged between 4-5 placements a month for students specifically in the in the IT
industry.
• Achieved 10 placements in the month of March alone.
• Every student placed since January, 2009 was placed in an IT job that was generated solely
by my sales and account management efforts.
• Responsible for internal recruiting for office staff, etc.
• Report directly to the COO.
• Generate reports and track performance by using SalesForce.com.
Man Power IT, Raleigh, NC
IT Recruiter- 2008 (4 month contract)
• Responsible for recruiting contract and direct hire IT Professionals in the Raleigh area.
• Current clients include Credit Suisse, Labcorp, IBM, GSK, Qualcomm, etc.
• Technologies include: .NET, C#, Mainframe, UNIX, Systems Administrators, MQSeries,
Java, J2EE, Middleware, Data Modeling, ETL, etc.
• Averaging 3-4 IT Contractors and Perm Placements per month.
Yankelovich, Chapel Hill, NC
Corporate Account Manager – 2007- 2008
• Responsible for selling generational marketing studies to NY, NJ, CT. .
• Closed new business for Yankelovich. Client list includes: Birds Eye Foods, DAS Global,
K. Hovnanian, Magellan Health, Clement Pappas.
• Closed 40K for the month of September, exceeding quota by 10K.
• Closed $498K deal with Dow Jones on October, 5th, 2007
• Responsible for building pipeline and forecasting in Salesforce.com
Strategic Sales Search, Camp Hill, PA
IT Recruiter- 2004-2007
• Responsible for generating new business for Strategic Sales Search. Identifying new
clients across the United States to build their IT sales organizations.
• Direct sourced high level software engineers for enterprise security, risk management,
business intelligence, financial, ERP, supply chain management, Biotech, Life Sciences,
Electronic Medical Record, Home Heath Executives Practice Management, Content
Management, Document Management and other software industries.
• Responsible for screening candidates for client job orders, acquiring resumes, and moving
them through the interview process.
• Consistently maintained daily requirements of 4 hours of talk time, gathering between 30-
40 new names a day, and out of those names, completing between 30-50 data sheets a week
on new viable candidates, and acquiring between 15-25 new resumes to the database each
week.
• Scheduled at least 3-5 phone/face to face interviews per week. Resulting in at least 3-4
placements per month, average of 15-20K per placement. Closed 2006 with 25
placements for the year, 6 of those placements closed in December alone.
Cisco Systems/ Harte Hanks, Research Triangle Park, NC
Marketing Programs Coordinator- 2002- 2004
• Responsible for maintaining and monitoring all sales development representative lists and
call out campaigns.
• Provided extensive reporting on each sales development rep, which includes performance,
campaign focus, what’s working, what’s not, and why.
• Additionally developed scripts and made recommendations of what sales development reps
should be moved to new regions.
• Generated analysis to prove funding for new seats.
• With much client interaction, was able to maintain Cisco funding and gain funding for new
sales development seats, through the reporting and analysis provided to senior management
at Cisco.
• Created new campaigns for each field supported region. Had exclusive access to Harte-
Hanks and D&B databases to pull specific information based on campaign criteria for all
sales development reps to call out on.
• Managed this process for over 50 sales development reps and reported directly to the VP of
inside sales for Harte-Hanks/ Cisco.
Cisco Systems Southwest Sales Development Specialist – 10/2002-12/2002
• Generated 580K in lead generation in 3 months.
• Responsibilities included cold calling into new markets in the Southwest region for Cisco
Systems.
• While focusing on the small to medium business sector, was responsible for uncovering
new opportunities such as LAN/WAN upgrades, Wireless, IP Telephony, Security, and
Voice over IP.
• On a consistent basis, exceeded daily goals for call and lead quotas.
TMP Worldwide/Monster.com, Raleigh, NC
Senior Wireless Recruiter -- 1999 to 2004
• Main responsibilities included the recruitment of Wireless Telecommunication
professionals for permanent positions across the Southeast.
• This included utilizing online recruiting sites, cold calling and direct sourcing recruitment
methods from TMP’s private database.
• Also, performed resume counseling, detailed reference checks, and negotiations with client
managers.
• Successfully recruited RF Engineers, Network Performance Engineers, Field Performance
Engineers, Ericsson Switch/RBS Engineers, Network Operation Center Technicians and
Managers, Lucent technology professionals, and Nortel technology professionals.
• Additionally spent 4 months selling solutions for TMP’s IT Solutions division.
InfoTech Consulting, Camp Hill, PA
Senior IT Recruiter – 1996 to 1999
• Generated and developed corporate clients while recruiting professionals for contract
positions within those accounts.
• Recruited professionals for PeopleSoft, Y2K remediation, Oracle, SQL, AS/400, C, C++,
Java, HTML, CISCO, and JD Edwards.
• Professionals were off-shore talent, which resulted in H1B facilitation, consultant
counseling, client/consultant orientation and consultant maintenance.
• Corporate clients included EUR, Phillip Morris, Circuit City, Capital One, First Union,
DIVIX, KPMG, and Sabur.
• Additional responsibilities included negotiating billing rates. Placed between 3-5 per
month. Average bill rate was $65-$100 an hour.
ICSA (International Computer Security Association) now Cybertrust, Carlisle, PA
Account Manager -- 1994 to 1996
• Responsibilities included cold calling computer security companies to join ICSA’s various
consortiums which included firewall, biometrics, anti-virus and encryption.
• Negotiated paid membership fees, ranging between $20-$40K at year.
• Additionally, duties included soliciting these same organizations for sponsorship of related
conferences and meetings.
• Daily activities included relationship building, appointment planning, face to face customer
interaction, and heavy phone work to gain attendees for ICSA’s various meetings and
conferences.
• Responsible for customer retention and client renewal. While at ICSA, total revenue
generated was $2.2 Million from 1994 to 1996.
• Took part in launching a new Security assessment service for ICSA. Was part of the NY
Metro/Mid-Atlantic team which was the top producing team for ICSA. Grew revenue to
$700,000.00 in first calendar year.
EDS, Camp Hill, PA
Inside Sales Rep/Telemarketing Team Leader -- 1992 to 1994
• Responsibilities included switching business customers from competitor telecom providers
to AT&T Long Distance service solely through focused phone solicitation.
• Other responsibilities included training and mentoring new phone agents for various
telemarketing positions.
• While maintaining daily call quotas and training new agents, consistently remained in the
top 10 of all 250 agents on the phone.
• Was promoted to Team Leader after first 6 months.
• Provided daily reports on agent performance to Project Manager.
• Additional responsibilities included, conducting morning motivational meetings,
monitoring agents for quality control. As well as conducting performance reviews for team
agents.
• Managed and maintained lists for various call campaigns by AT&T.
• Developed call scripts and focus groups for new call campaigns.
Education
West Virginia University
1992
(incomplete) Business Administration
Professional Training & Application Skills
Microsoft Word. Microsoft Excel. Windows 95/98/00/NT. Microsoft Access (Functional & Design).
Power Point. ACT. MS Office. Sales Force. PC Recruiter. Careerbuilder, Monster, Dice.
Cold Calling Techniques (sponsored by TMP)
Internet Mining (sponsored by TMP)
Qualified Lead Generation Training (sponsored by Retention Inc.)
Certified in Script Development (by Retention Inc., Sandler Sales System)
Certified in Behavioral Selling (by Retention Inc.)
Account Executive Sales Training (Harvey Bass, Danny Cahill, Gene Rice, Jeff Cohen)
References available upon Request.
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