Manager Analyst

Benjamin Goldman

**** ********** ****

Stow, Ohio 44224

********.*.*******@*****.***

Cell: 617-***-****

OBJECTIVE:

Build on my previous experience for continued learning and growth in data analysis.

EDUCATION:

BENTLEY UNIVERSITY, Waltham, MA May 2006

Bachelor of Science Graduate, Management

G.P.A. 3.88/4.0 Minor in Mathematical Science

HONORS: Summa Cum Laude, President’s List, Beta Gamma Sigma Honor Society, Bentley Honor Society

TECHNICAL TOOLS: Proquest, Infotrac, Perseus Web-based survey tool, File Maker Pro, Access, Power Point, Excel,

Word, Google Analytics, Outlook, Lotus Notes

EXPERIENCE:

Blue Cross Blue Shield of Massachusetts, Boston, MA January 2009 – August 2009

Consultant, Contracts Analyst/Jr. Business Analyst

• Developed and administered health plan policies and benefits as part of the company’s healthcare reform initiative

to reduce spending up to $750 million over a two year period

• Verified contract language for compliance with state requirements, making healthcare costs more affordable

• Implemented account specific changes to various benefit descriptions

• Maintained Member and Provider Benefit information system to ensure all benefits are set up accurately

NAMEMEDIA Inc., Waltham, MA October 2006 – September 2008

Business Analyst

• Analyzed performance trends by client to optimize client portfolio and revenue opportunities

• Drilled into various performance metrics to evaluate current strategy for use by senior decision makers

• Studied internal and external web analytics to identify visitor behavior and click fraud

• Reported daily business results dashboard to senior management

Account Manager

• Ensured clients’ smooth transition to the company’s parking platforms through excellent client service

• Built long-term relationships with clients that resulted in additional revenue opportunities

Associate Domain Parking Specialist

• Implemented changes to domains for increased revenue

• Optimized landing pages focusing on site content, site functionality and conversion to enhance user experience

• Performed ongoing analysis on success metrics for domain optimization

ADDITIONAL EXPERIENCE:

North Shore Spirit Independent League Baseball Team, Lynn, MA June 2006 – September 2006

PA announcer

• Responsible for all game and promotional announcements

New England Sports Network, Boston, MA May 2005 – April 2006

Intern to support coverage of Red Sox and Bruins

• Researched statistics for production assistants, producers, and announcers using on-line sports media sites including

Elias Sports Bureau and NHL Media

WBTY/ 105.3 FM Bentley College Radio, Waltham, MA October 2002 – May 2006

Creator and Co-Host of Sports Talk Show, Co-General Manager, Co-Station Manager, Sports Director

• Broadcasted all home baseball, football and basketball games

• Developed marketing strategies to maximize listener base

• Initiated publicity and promotional campaigns

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