Tel: 917-***-****
********@*******.***
KELLI YEE
PROJECT MANAGER
Project Manager and Senior Business Systems Analyst with strong organizational skills and an aptitude for learning and
growth. Over ten years of experience helping clients improve workflow, streamline operations and reduce costs. Dedicat ed
team player seeking opportunity to leverage strong interpersonal skills. Poised to contribute a unique blend of people -
management, project-management, technical experience, and exemplary customer -support skills.
PROFESSIONAL PROFILE
Results-driven project-management professional with proven track record in increasing productivity, quality, and customer
satisfaction.
Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through
execution/completion under the pressure of fast-paced, time-sensitive environments.
Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.
Decisive, energetic, focused team leader/player who leads high -performing teams through implementing change and
improvements.
PROFESSIONAL EXPERIENCE
Resolute Solutions Corporation 11/04- Present
Project Manager/Senior Business Analyst
Project Manager for East region with annual revenues exceeding $2.5M per year.
Responsible for assisting the Business Development Directors and Solutions Architects with scoping potential
engagements including writing statements of work, preliminary project plans, and estimating worksheets .
Serve as liaison between business teams, technology teams and support teams.
Met with key stakeholders in order to gather requirements on proposed projects .
Analyzed those requirements to provide a feasibility report along with time and cost estimates.
Managed the Project portfolio to insure visibility across all projects.
Ensured constant communication with project stakeholders to provide updates and manage expectations.
Provided project portfolio updates to the Executive committee which included all C -level executives during their weekly
meetings and daily through the project portal sites.
Assisted in developing and managing daily operational procedures of the East Coast region.
Assisted with the financial aspects of the East Coast Region including actual vs. budget reporting, time and expense
compliance, etc. This responsibility included reporting this information to the senior management and c -level
executives.
Served as the system administrator for our Changepoint Time Entry and Expense Tracking system which encompassed
the set-up and maintenance of 4 regions with over 130 clients, and a billing cycle in excess of $10 million dollars a year.
Responsible for creating online Intellectual property such as the Operations Policy & Procedures manual.
Tel: 917-***-****
********@*******.***
KELLI YEE
Sample Projects
Phillips-Van Heusen: Resolute redefined the corporate intranet for Philips Van Heusen.
Key Responsibilities: Gathered requirements through stakeholder and end user workshops. Aggregation
and analysis of all stakeholder and user feedback. Provide weekly financial reports to client through
status meetings. Maintain overall project time line and deliverable schedule.
NFL: Resolute developed a pilot deployment of Exchange 2007 as a means to validate and finalize the strategic
deployment plan and scope required to support the architecture, deployment and m igration of the league
organization and 32 teams onto Exchange 2007.
Key Responsibilities: Aggressive timeline and substantial delays in hardware delivery and set up prior to
project kick-off. Despite these obstacles, the project stayed o n schedule, and key milestone dates met.
Project was completed within budget and customer signed on second phase of engagement – OCS
deployment.
Covanta Energy Corp- Resolute provided consulting support for review and architecture assistance as required
of the current deployment of MOSS 2007 with the goal of an enterprise ready portal platform to serve the needs
of Covanta into the future.
Key Responsibilities: Customer expectation exceeded scope of SOW. Key personnel changes provided
additional challenges to the comp letion of the original engagement. I provided knowledge transfer to
Solutions Architect and conducted weekly meetings with resources and customer to meet key
milestones. Additional work was suggested and sold in addition to the success of the MOSS 2007
engagement
Microsoft Corporation New York, NY
Regional Operations Coordinator- Financial Services Group July 1997-October 2004
Led regional operations team and shared financial responsibility with the General Manager for Ser vices which had total
revenue responsibility of $34M. Sole responsibility for the distribution and maintenance of $5M BIF budget for Financial
Services Group.
Provide detailed analysis of YTD BIF spending to the GM of Sales and Regional Directors of FSG o n a quarterly basis.
Lead financial compliance and provide guidance to the GM and Senior Services Management on business operations.
Recommended alternatives and implemented changes to drive revenue growth and reduce operating expenses. Licensing
liaison for CAS client space. Work in conjunction with CAS Corporate Reps and Managers to i dentify those customers
that are candidates for EA opportunities.
Led a team of operations specialists to insure compliance in terms of policies and procedures set forth by Microsoft Corp.
Coordinator for yearly company wide sales administration training. Responsibilities include creating content and conduct
training for attendees.
Sunkyong America, Inc. New York, NY
Senior Sales Associate – Electronic Sales Division November 1995-July 1997
Reported directly to the V.P. of the Electronics Sales Division – US Corporate Office. Reconciled monthly projected sales
to actual sales and reported discrepancies to budget and forecast amount s. Collected over $1M in outstanding invoices.
Coordinated major electronics trade shows throughout the United States including all aspects of budgeting, marketing, and
visual display merchandising.
EDUCATION AND TRAINING
New York University, Stern School of Business
BS, Business & Public Administration, May 1992