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Manager Customer Service

Location:
O Fallon, MO, 63368
Posted:
March 09, 2010

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Resume:

Robert J. Bielecki, CPIM, CSCP, CPSM, C.P.M.

*** ****** ***** ****: 636-***-****

*********@***.***

O Fallon, MO 63366 Cell: 636-***-****

QUALIFICATIONS SUMMARY

Supply chain professional with exceptional skills in material management, customer relationship management,

inventory optimization, and manufacturing integration. Emphasis on inventory management, cost control,

process optimization, logistics and distribution. Excellent employee management skills. Thorough understanding

of both financial and operational practices and procedures

Professional Experience

Nordyne, Inc O Fallon, MO 2006 to Present

Supply Chain Manager 2009 to present

Direct all Supply Management activities for this manufacturer and marketer of heating and cooling products

with a global supply base of 250 suppliers and an annual spend of over $300 million. Responsible for all

aspects of inventory planning, logistics, forecasting, and service level agreements. Principal contact for plant

materials management and planning.

Administer supplier performance evaluation program. Chair cross-functional board, which reviews quarterly

results and directs corrective actions. Participate in supplier selection and audit processes.

Develop strategies and tactics to improve inventory turnover while supporting customer service objectives

including supplier stocking programs, consignment inventory programs, VMI, daily replenishment programs,

kanban management and 3 PL inbound logistics. Team increased inventory turnover from 15x to 20x.

Project Manager 2007 to 2009

Business Process Owner for all Supply Chain Management activities for SAP conversion Phase 2

Drive Lean \ DFT initiatives from Corporate Level to Shop Floor

Responsible for sales and operations planning (S&OP) at the corporate level, master scheduling and

finished goods inventory planning.

Materials Manager Boonville, MO 2006 to 2007

Responsible for all materials management functions at 2 manufacturing facilities and a 150,000 sq ft

regional distribution center including production planning, procurement, material flow, Kanban management,

warehousing, shipping and receiving, and logistics. Managed 7 salaried and 26 hourly employees.

Reduced manufacturing inventories 15%; reduced safety stock by 20%.

Increased inventory turns from 20x to 30x.

Implemented corporate inventory management programs including SOP of cycle counting and bar code

receiving.

Collins and Aikman Colombia, MO 2005 to 2006

Consultant- Materials and Cash Management

Provide cash management and inventory demand forecasting to ensure uninterrupted production for this tier one

automobile component manufacturer. Oversaw all SRM and CRM activities.

Managed inventories to mitigate risk to production requirements under tight cash constraints.

Supervised the creation of 13-week schedules to meet production mix and JIT delivery.

Continental AFA Dispensing Company – St. Peters, MO 2003 to 2005

Director of Customer Service and Planning

Responsible for customer management, production scheduling, inventory management, logistics and distribution

for $130 million plastics injection molding operation with 5 manufacturing facilities with international locations.

Implemented safety stock programs for major customers insuring 98% JIT delivery.

Demand Planning by facility and product family using both quantitative and qualitative methods.

Integrated the acquisition adding $45M in sales and two operational sites including product lines, customer

integration, manufacturing systems implementation. Served as Interim Plant Manager.

Designed standardized procedures for order cycle time processes including standardized pricing, production

control procedures, inventory stratification, warehouse layout, production flow and scheduling procedures.

Rolls Royce North America– Evansville, IN 1998 to 2003

Program Manager

Performed program management activities for F22 nozzle program including engineering, materials

management, purchasing, and logistics for Evansville operations in a unionized environment.

Provided overall program management of the F22 nozzle liner.

Increased profitability from -22% EBITDA to +15 % EBITDA by implementing lean principles.

Berry Plastics– Evansville, IN 1989 to 1998

Corporate Manager – Planning and Logistics 1997-1998

Managed supply chain in relation to mold location, inventory levels and customer requirements. Used strategic

logistical modeling and extensive cost studies to better handle network costs and focus eight plants by line of

business.

Product rationalization of 40 production tools to similar molds increased runtime 15%, reduced scrap 7%.

Facilities consolidation and manufacturing integration of 4 acquired plants; cut overhead costs by over $1M.

Plant Manager – Henderson, NV 1995-1997

Oversaw overall plant operations including P&L. Managed plastics packaging injection-molding facility with over

200 employees. Grew sales from $18m to $28m in 2.5 years.

Increased EBITDA from $2M to over $5M. Increased inventory turns from 12 x to 28x per year.

Manufacturing integration of 2 acquisitions bringing in over $5M in sales. Plant expansion from 12 to 20

presses including a 50,000 sq. ft addition.

Materials and Customer Service Manager – 1990-1995

Designed inventory control and production planning systems; accountable for over $50m in purchasing;

reporting responsibility for 20 people.

Increased inventory turns from 16x to 36x per year; decreased inventory shrink by 20% through effective

cycle counting procedures and obsolescence review.

Education and Professional Development

Webster University St. Louis, MO 2006 to 2009

Masters in Business Administration

Wilkes College Wilkes Barre, PA 1977 to 1981

Bachelors of Science – Accounting

• Certified in Production and Inventory Management (CPIM); Certified in Supply Chain

Management (CSCP) – APICS – The Association for Operations Management; President –St

Louis Chapter. CPIM/CSCP/Lean Enterprise Certification Review Course Instructor

• Certified Purchasing Manager (C.P.M.); Certified Professional Supply Management (CPSM) - ISM

– Institute for Supply Management – Serve on Professional Development Committee

Advanced Certificate in Supply Chain Management Studies -St. Louis University 2005

Steering Committee Member- Center of Supply Chain Management-St. Louis University 2009



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