Customer Service Sales
Resume:
Tennison Zuniga
Hialeah, Florida 33012
*******@*****.***
“Success is not a ladder you climb with your hands in your pockets.” ~ English Proverb
Summary of Qualifications
• Bilingual college graduate seeking position in a successful business enterprise in order to
utilize education and previous company experience to add value to the reputation and profit of
the company. Skilled, trained, and experienced in managing several projects across many
facets of advertising and marketing including account management, product design, product
sales, company relations, media purchasing & creating brand strategy.
Professional Experience
Assistant Brand Manager/Administrative Assistant Nov 2008 – Jan 2009
Spherion Staffing/ReserveAge Organics
• Acted as Assistant Brand Manager for a new product in the nutritional supplement industry
• Developed an advertising and sales brand strategy for a new and upcoming product on a
national scale, developing the company brand and product packaging, designing several
advertising concepts for print magazines, creating a web site design and executing all media
editing for final print press
• Coordinated with media team to create several branding events in order to grow brand
awareness
• Acted as a liaison between upper management and clients
• Assisted the owner with all advertising and marketing projects
• Answered and delegated a multi-line phone system
• Provided customer service to current and potential clients
• Monitored incoming orders for products
Retail Sales Intern May 2008 – Aug 2008
City Furniture
• Engaged customers on a daily basis through a rigorous and efficient sales plan
• Responsible for generating thousands of dollars through direct consumer sales
• Experienced in superior and friendly customer service, focusing on solving the customer’s
furniture problems and needs on a daily basis
• Acted as a liaison between home architects and interior designers
• Handled financial accounts and exchanged cash deposits on a daily basis
Advertising Director Jan 2007 – Nov 2007
UF Hispanic Heritage Month
• Elected originally as an assistant director of advertising, helping to spread the message of
upcoming Hispanic Heritage Month events
• Created print and television advertising to promote key Hispanic Heritage Month events, create
a general logo to represent the organization, as well as assisting with event planning and
promotions
• Promoted to co-director after only one month of working on the advertising campaign
Professional Experience
Student Assistant/Webmaster/Computer Contact June 2005 – Aug
2007
University of Florida – Department of Religion
• Responsible for handling the website for the department under the College of Liberal Arts and
Sciences umbrella
• Developed a computer database of inventory for the department that included department
supplies, computer equipment and department key distribution
• Acted as a department liaison and courier when there was a need for communication between
professors
• Occasionally assisted professors creating and editing copy for event flyers
Student Assistant Feb 2004 – May
2005
University of Florida – Department of Germanic and Slavic Studies
• Responsible for internal survey distribution and collection
• Assisted professors with organizing, photocopying and distributing assignments both physically
and electronically
• Assisted office managers with planning and executing departmental events
Education
University of Florida, Gainesville, Florida August 2009
College of Journalism and Communications
Received Bachelor of Science in Advertising
Received Florida Bright Future Scholarship
Skills
Adobe Creative Suite
Proficient in all programs under the Adobe CS family including Photoshop,
InDesign, Illustrator and Adobe Reader
Microsoft Office
Substantial corporate and personal experience with Microsoft Word, PowerPoint,
Excel, Publisher and Outlook
Languages
Fluent in Spanish – Both written and spoken
Intermediate skills in German – Both written and spoken
Minor skill knowledge of American Sign Language
Data Analysis
Substantial experience with interpreting several marketing analysis tools such as Nielsen, Arbitron,
MRI & IRI data.
Contact this candidate