Project Manager

Karen E. Mowry, MBA, PMP

**** ********* *****, *****, ***** 75023

h: 972-***-**** c: 469-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Experienced in scoping, planning, scheduling, directing, coordinating, and monitoring multiple projects and resources in a pressured

environment. Projects which employed .NET, Java, XML, and Oracle had budgets of up to $5M; c apable of project managing

within both waterfall and agile software development environments.

Progressively more responsible positions in project management of web development and software development through the full life

cycle, implementation, telecommunications, training, and process and procedure design.

Excellent communication, team building, leadership, writing, and customer service skills.

MBA Degree and PMP (Project Management Professional) Certified by Project Management Institute (PMI). Certified

ScrumMaster (CSM).

Hard working and versatile team player who works well independently and in groups.

PROFESSIONAL EXPERIENCE

THE PLANET, Dallas, Texas 04/2008 – 07/2009

IT Infrastructure Hosting

Manager, PMO and Business Analysis

• Built and managed the company’s PMO (Project Management Office). Developed and managed a team of three Project Managers

and three Business Analysts (BAs); hiring, developing, goal setting, disciplining, auditing, providing annual reviews, team building,

and training.

• Increased on-time completion of projects from approximately 20% to 90% by standardizing and introducing economies of repetition

in project execution utilizing PMBOK-based project management methodology.

• Configured and put into service Project Server 2007 for all software development projects which allowed the PMO to allocate and

balance resources across multiple schedules, quantitatively report on project health using Schedule Performance Indicator (SPI),

predict future risk based on current performance, and track resource costs. Incented resources to correctly report task progress

weekly via Project Server’s front end GUI, Project Web Access (PWA).

• Implemented processes for and oversaw the execution of lessons learned, change management, action items, naming and filing

conventions, status reporting, meeting protocol. Identified and documented project roles and responsibilities.

• Eliminated the project execution bottleneck that existed with the BAs and increased their through-put by introducing IIBA

(International Institute of Business Analysis) sanctioned business requirement gathering templates and best practices, hiring

professionally trained BAs, reassigning responsibilities of existing BAs, and training.

• Trained and mentored functional managers, team members, and Project Managers in the art of project management including project

initiation, planning, schedule design and management, risk management, change control, and lessons learned.

UNITRIN BUSINESS INSURANCE, Dallas, Texas 04/2004 – 04/2008

Property and Casualty Insurance

Project Manager, Information Technology

• Established PMBOK-based project management methodology resulting in a significant increase in the company’s project

management level of maturity. Instrumental in implementing and configuring Microsoft Project Server 2007 which increased

collaboration between teams, improved management of resources, and enabled the establishment of repeatable and measurable

processes. Administrator of Microsoft SharePoint – a web-based document repository used to share information and foster

collaboration between users.

• Project managed day-to-day operational aspects of several long-term, million to multi-million dollar IT ventures such as the

development of policy and claims systems for outsourcing venture, development of a new workflow system for underwriters, and

development of a new internet site. Collaborated with executives, project sponsors and stakeholders, business users, system

architects, developers, business analysts, contractors, and vendors to accomplish the stated project objectives.

• Created and executed project documents including project charters, dynamic project schedules, project management plans, risk

management plans, change requests, meeting minutes and action items, status reports, and lessons learned. Identified resource need

and leveled resources across multiple projects. Managed project budget; assessed expenses comparing the budget to actual

expenditures and analyzed variances; processed vendor invoices; understand basic revenue models and cost-to-completion

projections.

• Co-developed a highly evolved, comprehensive project and portfolio status report that uses the concept of earned value, schedule

performance, and quantitative metrics on issues, scope, schedule, financials, resources, and risk to measure project performance.

• Capable of project managing within both waterfall and agile software development environments. Full understanding of the

Software Development Lifecycle (SDLC). Certified ScrumMaster (CSM).

• Worked with the compliance department to develop and implement IT control procedures as required by Sarbanes Oxley (SOx).

XACTIMED, INC., Dallas, Texas 2002 – 2004

A web-based revenue cycle solutions company

Project Manager/Account Manager

• Managed billing software installations for 20+ high profile hospitals across the country.

• Directly interacted with the customer collecting their software and system requirements, setting expectations, defining scope, solving

pre- and post-installation issues, and managing ongoing communications and relationships.

• Directly interacted with internal developers assigning and scheduling tasks, managing scope of programming, ensuring quality

standards were met, and orchestrating various components to converge into a single product.

• Developed a project tracking system and standardized project management procedures and tools. HIPAA (Health Insurance

Portability and Accountability Act) informed.

MCI/WORLDCOM, INC., Richardson, Texas/Piscataway, New Jersey

Started in support and monitoring positions in New Jersey, relocated to Texas, and promoted several times to senior engineer position

Engineer IV – Special Networks Planning & Optimization 2000 – 2002

Senior Staff Specialist – Global Data Engineering 1997 – 2000

Various Supervisory/Monitoring/Support/Programming Positions 1990 – 1997

EDUCATION AND CERTIFICATIONS

Certified ScrumMaster (CSM) 2008

Scrum Alliance

Project Management Professional (PMP) Certified since 2002

Project Management Institute, Certification #57850

Current member of the Dallas Chapter of PMI

Master of Business Administration Degree; GPA: 3.7

The University of Dallas, Graduate School of Management, Irving, Texas

Bachelor of Arts Degree in Business Management

Rutgers, The State University, New Brunswick, New Jersey

COMPUTER SKILLS

Expert in Microsoft Project Professional and Microsoft Project Server 2007; Microsoft Project 2003; Microsoft SharePoint; and

Microsoft’s Excel, PowerPoint, Word, and Visio. Familiar with Microsoft Project Portfolio Server 2007.

Karen E. Mowry Page 2 of 2

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