C Manager

D A V I D LE M O N

* * * * * o n g B r a n c h C e m e te r y R o a d J a c k s o n v ille, F lo r id a 3 2 2 3 4 9 0 4 .5 3 5 .0 4 1 5 w e b te a m h q @ g m a il.c o m

“ D a v id is h ig h ly r e s p e c te d b y h is c o -w o r k e r s fo r h is a tte n tio n to d e ta il, s tr o n g m a n a g e m e n t s k ills, b r o a d te c h n ic a l a b ilitie s, a n d

c o m m it m e n t t o s e r v a n t - le a d e r p h ilo s o p h y .” - - D a n ie l L o p e z, P r e s id e n t H & H I n n o v a t iv e T e c h n o lo g ie s

IT O P E R A T I O N S S E N I O R M A N A G E M E N T S P E C I A L I S T

N e tw o r k S y s te m s M a n a g e m e n t A d m in is tr a tio n • B u s in e s s A n a ly s t • D a ta C e n te r O p e r a tio n s,

P r o je c t M a n a g e m e n t • A p p lic a tio n D e v e lo p m e n t • S e c u r itie s & M o n ito r in g • M id d le w a r e & W e b S e r v ic e s

A r e c o g n iz e d p io n e e r a n d d e d ic a te d le a d e r, c o m p le m e n te d w ith a s te lla r r e p u ta tio n fo r p r o v id in g v is io n a n d o v e r s ig h t to IT

o p e r a tio n s . E x p e r ie n c e d in m a n a g in g 2 4 x 7 IT C e n te r O p e r a tio n s, w h ile d e m o n s tr a tin g a k e e n e x p e r tis e in c o m p le tin g n u m e r o u s

c o m p le x p r o je c t s, o n t im e a n d w it h in b u d g e t, w h ile s ig n if ic a n t ly r e d u c in g t h e T o t a l C o s t o f O w n e r s h ip a n d m a x im iz in g R e t u r n o n

In v e s tm e n t. P o s s e s s in g e q u a lly s tr o n g a b ilitie s to g r a s p th e o r g a n iz a tio n ’s o v e r a ll g o a ls a n d u tiliz e v ia b le te c h n o lo g y s o lu tio n s to

m e e t o b je c t iv e s o f e a c h b u s in e s s u n it a n d it s u n iq u e r e q u ir e m e n t s . E x c e ls a t b u ild in g a n d d e v e lo p in g a w a r d - w in n in g s u p p o r t

te a m s, w h ile e n c o u r a g in g p r o fe s s io n a lis m, e x c e p tio n a l te c h n ic a l a p titu d e, a n d p o s itiv e a ttitu d e s .

C O R E C O M P E T E N C IE S

T e c h n ic a l S u p p o r t a n d T r o u b le s h o o tin g O u ts ta n d in g C lie n t M a n a g e m e n t

L e a d e r s h ip, T r a in in g, a n d T e a m B u ild in g A r tic u la te O r a l a n d W r itte n C o m m u n ic a tio n

E ffic ie n t T im e a n d B u d g e t M a n a g e m e n t S u p e r io r In te r p e r s o n a l a n d P r e s e n ta tio n S k ills

C o n flic t R e s o lu tio n a n d D e c is io n M a k in g H ig h ly O r g a n iz e d w ith S tr o n g A n a ly tic a l A b ilitie s

T E C H N IC A L P R O F IC IE N C IE S

H ig h ly e x p e r ie n c e d in I n f o r m a t io n T e c h n o lo g y r e la t e d p r o je c t a n d p e r s o n n e l m a n a g e m e n t

E x p e r t in L A N, W A N, S e r v e r, D e s k to p, a n d U s e r s u p p o r t, in c lu d in g g r o u p p o lic y m a n a g e m e n t, a d v a n c e d a c tiv e d ir e c to r y o r

d ir e c to r y s e r v ic e s a d m in is tr a tio n o r s c r ip tin g, te c h n ic a l d o c u m e n ta tio n, a n d p o lic y w r itin g

S k ille d in fa c ilita tin g n e tw o r k a n d In te r n e t r e la te d s e c u r itie s, m a n a g in g n e tw o r k s e c u r ity a p p lia n c e s in c lu d in g v a r io u s

fir e w a lls, M c A fe e a n d S y m a n te c c o r p o r a te p r o d u c ts

Proficient in Windows NT-2008 Server, DOS, Linux, and all other workstation operating systems, TCP/IP or wireless communications

K n o w le d g e a b le w ith a ll e m a il c lie n ts, E x c h a n g e a n d B la c k b e r r y S e r v e r m a n a g e m e n t o r a d m in is tr a tio n

F a m ilia r w it h a ll o f f ic e p r o d u c t iv it y a p p lic a t io n s, in c lu d in g P r o je c t, S h a r e p o in t, V is io, a n d P o w e r P o in t

E x te n s iv e k n o w le d g e o f H E A L T H IT a n d H IP A A r e g u la to r y c o m p lia n c e

P r a c tic e d w ith P o ly c o m a u d io a n d v id e o c o n fe r e n c in g s y s te m s, V o IP, P B X m a in te n a n c e, p r o g r a m m in g, a n d v ir tu a l r o u tin g

C a p a b le w ith H T M L, C G I, J a v a S c r ip t, P H P, M y S q l, A S P, M s S Q L, R e m o te C o n n e c tiv ity A p p lic a tio n s, N o v e ll, V M w a r e, a n d

C itr ix, a m o n g o th e r s, in c lu d in g d is s im ila r a p p lic a tio n a n d c r o s s p la tfo r m in te g r a tio n s

A b le to p r o v id e C lie n t P o in t o f S a le s y s te m s, s a le s s u p p o r t s e r v ic e s, s p e c ia liz e d tr a in in g, a n d w e b p r e s e n c e m a n a g e m e n t

S h o w s c o m p e te n c y in p r o d u c t a n d a p p lic a tio n d e v e lo p m e n t, m a r k e tin g, a n d life - c y c le p la n n in g

E M P L O Y M E N T H IS T O R Y

IT OPERATIONS AND SECURITY MANAGER, H&H INNOVATIVE TECHNOLOGIES JACKSONVILLE, FL A PR 2 0 0 7 – M AY 2 0 0 9

D ir e c te d a n d c o o r d in a te d d a ily o p e r a tio n a l a s p e c ts o f b u s in e s s fo c u s e d o n p r o v id in g IT s o lu tio n s to m e e t s p e c ific n e e d s o f

c lie n ts . O v e r s a w n e tw o r k s e c u r itie s a d m in is tr a tio n, d is a s te r r e c o v e r y p la n n in g, a s s e t in v e n to r y, s o ftw a r e lic e n s u r e, H IP A A

c o m p lia n c e c o o r d in a tio n, p o lic y w r itin g, a n d te c h n ic a l d o c u m e n ta tio n .

A s s u m e d f u ll r e s p o n s ib ilit y f o r t h e p r o je c t m a n a g e m e n t o f a m u lt i- s it e, c e n t r a lly m a n a g e d H e a lt h I T d e p a r t m e n t s, a s w e ll a s

th e p r e p a r a tio n o f w o r k s c h e d u le s a n d a s s ig n m e n t o f s p e c ific d u tie s to s ta ff

P la y e d a v ita l r o le in s u p e r v is in g th e fo llo w in g s o ftw a r e a n d a p p lic a tio n d e v e lo p m e n t in itia tiv e s :

o F ir s t tim e in s ta lla tio n a n d a d m in is tr a tio n o f S h a r e P o in t a p p lic a tio n

o E n te r p r is e w id e in s ta lla tio n a n d a d m in is tr a tio n o f n u m e r o u s s ta n d a lo n e s e r v e r s to V M w a r e

o Custom .net application development team to create the Life Wise Assessment program for use at all affiliated CCRC locations

o New enterprise wide deployment and administration of DELL PowerVault SANs for disaster recovery and VMware server storage

D IR E C T O R O F T E C H N O L O G Y, T H E G L E N R I D G E O N P A L M E R R A N C H S A R A S O T A, F L J UN 2 0 0 4 – A PR 2 0 0 7

E s t a b lis h e d a n d im p le m e n t e d o r g a n iz a t io n p o lic ie s, g o a ls, o b je c t iv e s, a n d p r o c e d u r e s in p a r t n e r s h ip w it h b o a r d m e m b e r s,

o r g a n iz a tio n o ffic ia ls, a n d s ta ff m e m b e r s a s n e c e s s a r y . A d m in is te r e d b u d g e ts to fu n d o p e r a tio n s, m a x im iz e in v e s tm e n ts, a n d

in c r e a s e e ffic ie n c y .

F a c ilita te d tr a in in g a n d c o m p u te r c la s s e s fo r e m p lo y e e s o r r e s id e n ts to d e v e lo p th e ir te c h n ic a l e x p e r tis e, a n d fo s te r e d th e

h ig h e s t le v e l o f p e r f o r m a n c e t o w a r d a c h ie v e m e n t o f g o a ls a n d o b je c t iv e s

S p e a r h e a d e d .n e t a p p lic a tio n d e v e lo p m e n t te a m to o r ig in a te a c u s to m iz e d w e b a c c e s s ib le m e m b e r d ir e c to r y s o ftw a r e

D A V I D LE M O N PA G E 2

N E T W O R K A D M IN IS T R A T O R, I L L I N O I S S C H O O L D I S T R I C T 1 2 6 Z IO N, I L J UN 1 9 9 7 – J UN 2 0 0 4

W o r k e d c o lla b o r a tiv e ly w ith c o r p o r a te s p o n s o r s a n d te c h n o lo g y v e n d o r s to c o n c e p tu a liz e a n d e n g in e e r a n in n o v a tiv e s u p p o r t

s o lu t io n . C r e a t e d a n d s t r u c t u r e d a c o s t s a v in g, m u lt i- t ie r e d v o c a t io n a l jo b t r a in in g a n d in t e r n s h ip p r o g r a m t h a t t r a in e d a n d

d e v e lo p e d h ig h s c h o o l s tu d e n ts to p r o v id e te c h n ic a l s u p p o r t in a m o d e l c o r p o r a te IT D e p a r tm e n t. P e r s o n a lly le d a n d tr a in e d

h u n d r e d s o f s tu d e n ts w h o s u b s e q u e n tly b e c a m e r e s p o n s ib le fo r w r itin g s e v e r a l p r o g r a m tr a in in g m a n u a ls . A d m in is te r e d s tu d e n t

le d p r o g r a m s th a t w e r e c a lle d a “ B e s t P r a c tic e ” b y th e C h ic a g o P u b lic S c h o o l s y s te m th a t w a s la te r a d o p te d b y e ig h t o th e r

s c h o o ls a n d fe a tu r e d in V o c a tio n a l T r a in in g N e w s, V o lu m e 3 5 Is s u e 1 0 .

Built three distinct departments that address all support needs of the school district, resulting in significant reduction in support costs:

o T e c h - c r e w : p r o v id e d a c o r p o r a te h e lp d e s k a n d a ll le v e ls o f s u p p o r t fo r d is tr ic t te a c h e r s o r s tu d e n ts w h o in s ta lle d,

c o n fig u r e d, a n d s u p p o r te d a ll s e r v e r s a n d w o r k s ta tio n s in th e lo c a l a n d w id e a r e a n e tw o r k s ; e n s u r e d in te r n e t s y s te m s

s e c u r ity, r e lia b ility, a n d a v a ila b ility to a ll s y s te m u s e r s ; im p le m e n te d n e tw o r k s e c u r ity c o u n te r m e a s u r e s to p r o te c t

d a ta, h a rd w a re, a n d s o ftw a re

o Web-crew: created and maintained the high school website and provided web development for numerous local businesses

o R e c - c r e w : d e v e lo p e d a s p e c ia l c o m p u te r r e c y c lin g p a r tn e r s h ip w h e r e th o u s a n d s o f d o n a te d c o m p u te r s w e r e

r e c o n d itio n e d fo r u s e o r p r o c e s s e d a n d s o ld to a r e c y c lin g fir m, w h ic h r e s u lte d in a fte r s c h o o l e m p lo y m e n t fo r s tu d e n ts

th a t b r o u g h t s ig n ific a n t fin a n c ia l c o n tr ib u tio n s to th e p r o g r a m a n d in v a lu a b le w o r k e x p e r ie n c e fo r p a r tic ip a n ts

W h ile e x c e e d in g d is tr ic t s u p p o r t r e q u ir e m e n ts, n u m e r o u s s tu d e n ts la te r r e c e iv e d p a r tia l s c h o la r s h ip s to a r e a c o lle g e s

or universities including two full scholarships to the Milwaukee School of Engineering, due in part to participation in these programs

L A N A D M IN IS T R A T O R, A L L E G I A N C E H E A L T H C A R E C H IC A G O, I L O CT 1 9 9 5 – J UN 1 9 9 7

P r o v id e d s u p p o r t a n d m a n a g e d th e lo c a l a r e a n e tw o r k fo r a tw o - b u ild in g s e g m e n t o f a 1 5,0 0 0 p lu s s e a t W in d o w s N T W A N . T h is

m a n a g e m e n t in v o lv e d d a ily s u p e r v is io n a n d s c h e d u lin g fo r 2 fu ll tim e te c h n ic ia n s, m a in te n a n c e o f th e n e tw o r k, o v e r s e e in g

e n h a n c e m e n ts o r u p g r a d e s, a n d m a in ta in in g b a c k u p s y s te m s . D a ily m o n ito r in g n e tw o r k a c tiv itie s to e n s u r e p r o p e r u tiliz a tio n o f

resources within budget, as well as tracking the status of software and hardware licensing agreements to guarantee timely renewal.

C o n c e iv e d a n d le d a n in t e r n a t io n a l m u lt is it e p r o je c t c o n s is t in g o v e r 3 0 m e m b e r s w h o p r o v id e d p h o t o g r a p h y, liv e a c t io n

r e p o r tin g a n d w e b d e v e lo p m e n t te a m s to b u ild th e in te r n a l h o u r b y h o u r “ S .A .P . G o L iv e ” w e b s ite

U p g r a d e d a ll s e r v e r s a n d w o r k s ta tio n s, w h ile o ffe r in g s im u lta n e o u s s u p p o r t to n u m e r o u s te c h n ic ia n s, u s e r s, a n d v e n d o r s .

C a r r ie d o u t p u r c h a s in g a n d b u d g e tin g r o le s d u r in g th e c o r p o r a tio n ’s w e ll d o c u m e n te d S .A .P . r o ll o u t

O P E R A T IO N S M A N A G E R, H & H C O M P U T E R S O L U T I O N S J A C K S O N V IL L E, F L S EP 1 9 9 4 – S EP 1 9 9 5

Directed and oversaw the operations of Technical Support, Training, and Sales departments to ensure efficient workflow and productivity.

S tr e a m lin e d th e T e c h n ic a l D e p a r tm e n t to b u ild a n d tr a in a c u s to m e r - o r ie n te d te a m r e s p o n s ib le fo r b u ild in g a n d c u ltiv a tin g

lo n g - te r m, q u a lity r e la tio n s h ip s w ith c lie n ts a n d v e n d o r s to p r o v id e to ta l s a tis fa c tio n

D e s ig n e d a t e c h n ic a l t r a in in g p r o g r a m f o r S a m 's C lu b c o m p u t e r s a le s a s s o c ia t e s s p e c if ic a lly n o t e d a s in c r e a s in g c o m p u t e r

s a le s 2 5 % a n d s o f t w a r e s a le s 2 1 % o v e r t h e p r e v io u s y e a r 's g o o d f ig u r e s

L E A D T E C H N IC IA N, H & H C O M P U T E R S O L U T I O N S J A C K S O N V IL L E, F L F EB 1 9 9 2 – S EP 1 9 9 4

P r o v id e d t e c h n ic a l v o ic e a n d m o d e m s u p p o r t t o f ir m 's t e c h n ic ia n s . M a in t a in e d a f r ie n d ly c u s t o m e r s e r v ic e h e lp d e s k f o r b o t h

b u s in e s s c lie n ts a n d e n d u s e r s . C o n d u c te d tr a in in g a n d tu to r e d b o th te c h n ic ia n s a n d e n d u s e r s in a d d r e s s in g th e ir te c h n ic a l

r e q u ir e m e n ts a n d a c h ie v in g th e b e s t p o s s ib le c u s to m e r s a tis fa c tio n .

P la n n e d, in s ta lle d, c a b le d, a n d m a in ta in e d 2 5 s e p a r a te L A N s a n d r e p a ir e d h u n d r e d s o f n e w a n d u s e d P C s

E D U C A T IO N

C O U R S E W O R K IN T E C H N O L O G Y F l o r i d a C o m m u n i t y C o l l e g e, J a c k s o n v i l l e, F L : 1 9 9 2 – 2 0 0 9

A S S O C IA T E ’ S D E G R E E S C a l v a r y B i b l e I n s t i t u t e, J a c k s o n v i l l e, F L : 1 9 9 1 a n d 1 9 9 3

P R O F E S S IO N A L T R A IN IN G

N o v e ll A d v a n c e d D ir e c to r y S e r v ic e s T r a in in g W in d o w s S e r v e r 2 0 0 3 A c tiv e D ir e c to r y S e r v ic e s T r a in in g

7 H a b its fo r H ig h ly S u c c e s s fu l P e o p le B u s in e s s T r a in in g S e r ie s ( a s s is te d in s tr u c tio n )

P r o je c t M a n a g e m e n t ( I n t e r m e d ia t e ) M ic r o s o f t P r o je c t 2 0 0 7 ( B a s ic a n d A d v a n c e d )

AW ARDS AND HONORS

E x c e lle n c e in T e a c h in g A w a r d, M ilw a u k e e S c h o o l o f E n g in e e r in g, 2 0 0 7

Ranked in Top 5 of "Star Award" winners for exemplary service based on employee and resident feedback, The Glenridge 2006–2007

Certificate of Excellence for significant contributions to students, staff and community, Board of Education, School District 126, 2003

C e r tific a te o f A p p r e c ia tio n fo r e x c e p tio n a l s e r v ic e a s th e e le c te d tr e a s u r e r o f S tu d e n t C o u n c il, C a lv a r y B ib le In s titu te, 1 9 9 3

Received the Humanitarian Service Medal, Armed Forces Expeditionary Medal, and a Commendation, while serving in the U.S. Navy

A C T IV IT IE S

F o u n d e r, w e b T E A M In c . a w e b ; H o s tin g, e C o m m e r c e, D e v e lo p m e n t, a n d C o n s u ltin g s e r v ic e s p r o v id e r

B o y S c o u t, S c o u t M a s t e r, a n d A r e a L e a d e r, fo r s c o u tin g p r o g r a m s w ith in T h e B o y S c o u ts o f A m e r ic a

C o - F o u n d e r, Y o u th Q u a k e L iv e, a s tu d e n t le d a n d r u n p r o fe s s io n a l v a r ie ty s h o w

W e b m a s t e r, M is s io n F ir s t C o a s t, a p u r p o s e d r iv e n n e tw o r k o f 8 0 + c h u r c h e s

Contact this candidate