Manager High School

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Denis Grigorov

OPERATIONS

Phoenix, AZ

United States

*****.********@*****.***

Summary

Management position with a company where my 10-years of military leadership experience will add

value to its operations.

Work History

Amazon.com

Phoenix, AZ, United States Feb 2008 - Present

Operations

Pick Department Operational Manager: Managed teams ranging from 30 to 150 employees,

ensured production and accuracy standards met Fulfillment Center objectives.

Lead and supervised 3 to 5 front-line supervisors, and teams up to 150 hourly associates in the

Picking department within the Fulfillment Center during Peak and non-Peak season. Responsible

for the overall direction, coordination, and evaluation of all operations in the Picking department.

Provided analysis and continuous improvement of all department processes and procedures by

executing LEAN kaizen events to improve the functionality and level of service exceeded

departmental safety, quality and productivity goals by 20% year over year (YoY) budgetary

savings of $20K to Amazon.com. Recognized as one of the top managers in the Outbound

department by the Senior Operations team.

Wal-Mart

Apple Valley, CA, United States Oct 2006 - Feb 2008

Inventory Manager

Drove 7 inventory process improvements with the ability to keep pace with the growth

of the new W-Mart Distribution Center in Apple Valley, while motivating peers and

associates to meet the challenges of a deadline-driven environment.

Possess strong familiarity with WMS systems, as well as exceptional level of

dedication and motivation to the job. Strong oral and written communication skills, as well

as a strong technical and analytical aptitude.

Developed and executed daily, weekly and monthly action plans that increased

quality, inventory accuracy & level of service by 10% in all metrics from YoY.

Carried out supervisory responsibilities in accordance with the organization's policies

& procedures: to include interviewing & training exempt & nonexempt employees; full

accountability for setting & meeting operational goals; strategic planning & forecasting;

assigning & directing work; appraising performance; rewarding & disciplining employees;

resolving problems; & staffing; as well as developing standard operating procedures.

USAF

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May 2002 - Sep 2006

Special Agent

Special Agent: Project-managed criminal, fraud, and counterintelligence investigations, supporting

national security agencies and the U.S. Embassy in London, United Kingdom.

Produced 30+ vital intelligence reports, preventing multiple terrorist threats against the USAF

logistical hub centers, in support of Operation IRAQI FREEDOM in Kyrgyzstan.

Volunteered for difficult remote posting, earned Special Agent of the Quarter selected

amongst

45 more experienced peers.

Promoted to the Chief of Personnel Security Investigations for the United Kingdom expedited

USAF members’ clearances by clearing the backlog of 1,000+ cases in four months manpower

savings of $30K to the U.S. Air Force.

Directed 4-man unit supporting 1,500+ personnel at six U.S. Air Force bases across nine

counties in the United Kingdom. Selected for commander role, typically reserved for much higher

ranking officer, due to outstanding team building skills. Increased case production by 60% from

previous year, authored 36% of investigative case reporting.

Resolved 10 criminal cases successfully, provided vital linguistic capabilities to the USAF

resources; earned 51st Field Investigative Officer of the Year for 2004 selected amongst 10 senior

special agents for excelling at all investigative tasks and producing solid case results.

Education

DeVry University (Chicago, IL) Institute of

Technology (Long Island City, NY)

IL, United States Sep 2009 - Present

Master of Accountancy, Accounting

Arizona State University

Tempe, AZ, United States Jan 2007 - Dec 2008

MBA, Management

United States Air Force Academy

Colorado Springs, CO, United States Jun 1998 - May 2002

BS, Humanities

• Ranked in the top 1% of USAFA Preparatory School class (1998).

• Member of the elite Parachute Team “Wings of Blue” directed training for 1000+ sophomore

students, ensured 100% cadet safety (1999-2001).

• Basic Training Commander, supervised training for 450+ students (2001).

Kamiak High School

Mukilteo, WA, United States Jan 1991 - May 1995

HS Degree

• Ranked in the top 1% of Kamiak High School (3.9 GPA)

• Student Athlete (Swimming and Cross-Country)

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Security Clearances

Current Clearance

Secret

USAF Issued,

Held Jan 2005 - Sep 2006

Highest Clearance Ever Held

Top Secret

USAF Issued,

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