Customer Service Sales

Fritz Cambier-Unruh

*** *. ****** **. #* Chicago, IL 60614

Phone: 312-***-**** Email: ************@*****.***

SUMMARY

Experienced: Editorial professional with 8+ years developing engaging, branded content.

Versatile: Diverse business experience, including consulting services, healthcare, insurance,

consumer products, advertising, magazine publishing, and legal services.

Team player: Ability to synthesize different concepts, points of view, and personalities to create

practical solutions to business challenges.

Proactive: Demonstrated initiative to earn progressively increasing levels of responsibility.

Communicator: Developed excellent communication skills through close interaction with senior

management, clients, vendors, field staff, and legal.

CORE COMPETENCIES

Branding Writing

Editing Project Management

Client Service/Account Management Creative Concepting

Proofreading/Copyediting Legal and Regulatory Compliance

PROFESSIONAL EXPERIENCE

Independent Contractor, Chicago, IL

Editorial Services, 7/2008 – present

Created powerful marketing materials for the following clients as a writer, editor, and

proofreader: A.T. Kearney, Kaiser Permanente, Schawk Retail Marketin g, McGraw-Hill, and

AT&T.

Completed deliverables include print and online advertising, e-marketing, white papers,

customer service letters, B2B marketing, sales kits, textbooks, brochures, and newsletters.

Kaiser Permanente, Pasadena, CA

Due Diligence Consultant, 8/2004 – 6/2008

Edited to ensure legal, regulatory, and brand compliance of more than 3,000 projects annually

for Member and Marketing Communications Department.

Helped launch new Kaiser Permanente Individual and Family Health Plans sales website

(www.buykp.org).

Provided valuable guidance as lead consultant for general regulatory and legal issues to

marketing staff, especially during high-pressure crisis situations.

Built a more cohesive team as liaison between creative staff, account management, and clients.

Amgen, Thousand Oaks, CA

Proofreader/Editor, 5/2003 – 8/2004

Led editorial process on a wide variety of communications to support Amgen’s high -profile

product lines.

Facilitated launch of new drug (Sensipar) in two months, much faster than six -month industry

standard.

Edited PowerPoint presentations, posters, abstracts, books, advertisements, and sales support

tools.

Independent Contractor, New York, NY

Proofreader, 5/2001 – 4/2003

Ensured error-free documents as legal proofreader in various corporate law firms, including

SEC/EDGAR filings.

Performed legal research, Lexis searches, data entry, filing, and indexing.

Dad’s Magazine, New York, NY

Editorial Assistant/Reporter, 4/2000 – 4/2001

Co-founded national men’s lifestyle magazine.

Created groundbreaking new brand focusing on this underserved, high-value consumer

demographic.

Performed research, fact-checking, and proofreading.

Manhattan Style, Spin, New York, NY Magazine Publishing

Researcher/Fact-checker, 2000 – 2001

Worked under tight deadlines to research and fact-check for Manhattan Style and Spin

magazines.

EDUCATION

B.A. Creative Writing – City University of New York, Hunter College

PROFESSIONAL AND TECHNICAL SKILLS

Microsoft Office Suite MS Outlook

Adobe Acrobat Professional The Chicago Manual of Style

The Associated Press Stylebook AMA Manual of Style

Contact this candidate