Sales Manager
Resume:
SANDRA WHITEMAN
*** ****** ****, ********, ** ***03 *********@***.*** 630-***-****
OBJECTIVE: Improve the company’s bottom line by applying my leadership and lean
manufacturing skills and plain hard work.
QUALIFICATIONS
* Planned material, labor and machining resources for end products and parts
* Strategized with business unit team to consistently surpass budgeted sales and
increase portion of overall company sales from 22% to 27%
* Conceptualized and implemented process improvements and cost reduction programs
consistent with lean manufacturing
* Exceeded targeted inventory levels reducing on hand parts and end product by 50%
* Interfaced with engineering and quality assurance on new prototypes, redesigns, quality
control; sales and distribution on routing and delivery, returns and customer satisfaction
PROFESSIONAL EXPERIENCE
Prince Castle, Carol Stream, IL
Producer of restaurant equipment for quick service chains such as McDonald’s,
Wendy’s, Dunkin’ Donuts, achieving $59.5 million in sales with 125 employees
PRODUCTION COORDINATOR, Small Wares Business Unit 2006 to March, 2009
* Fostered a cohesive labor force of 30 machinists, welders, light assemblers and
material handlers from various departments with creation of new business segment
* Coordinated production schedule for components with purchased parts schedule to
meet short and long term demand of end products
* Led Kaizen events to design dedicated work centers applying lean principles resulting in
30% reduction in inventory and 25% increase in production
* Established flexible labor force through cross-training facilitating 26% reduction in force
without loss of production and assuring volatile customer demand met
* Negotiated with old and sourced new vendors to reduce lead time, decreased lot size
and lowered cost to maintain margins as raw material prices rose
* Designed and executed the relocation of fabrication and welding areas into 50% less
square footage with zero customer impact
* Developed preventative maintenance schedule to reduce down time of equipment –
vertical mills production increased by 20%
* Created cycle count program resulting in business unit exemption from annual physical
inventory by auditors, avoiding up to 1 week loss of production
* Collaborated with team for pick/pack process simplification and set up of Golden Pick
Zones for distribution department
Prepared performance reviews including individual development goals as well as unit
*
team goals and ensured goals were surpassed; time keeper using Q-Quest Time Force
* Trained all unit’s employees in 5S and new MAS operating transactions for production
and replenishment; mentored unit’s employee-led Safety Meeting program to promote
relevancy of topics – both actions adopted by entire company
* Liaison between hourly employees and upper management facilitating new policies
* Maintained unit’s export compliance program; consulted/assisted rest of company
EXECUTIVE ASSISTANT TO VICE PRESIDENT OF OPERATIONS 2001 to 2006
* Responsible for identifying trends, planning purchases of finished goods from domestic
and Chinese vendors; coordinated container shipments from China
* Created and maintained various reports, presentations for Operations
* Back up to production coordinator for service parts business unit
* Planned/issued shop orders with MRP system for bagged parts production schedule
* Oversaw budget areas – foreign warehouses, freight, obsolescence, general supplies
* 80/20 Review committee – eliminating low volume products by data analysis
* Developed and administered export documentation compliance program for NAFTA and
other FTA documents; assigned HTS and Schedule B Codes; implemented AES
* Reconciled inventory for European distribution centers
* “Go to” person for consultants to develop/test/implement new packing operating system
for Distribution department; developed training materials used for personnel
* Designed floor plan for Distribution offices and new warehouse location
* Served as liaison and perform functions for new acquisitions; one sold due to my
recommendation and reports substantiating exorbitant warranty costs
ADMINISTRATIVE ASSISTANT TO DIRECTOR OF MANUFACTURING 1999 to 2001
* Assisted director, distribution manager and group leaders by formulating new reports
such as labor efficiencies, inventory status, QA checks and budget data
* Liaison to plant personnel explaining company policies and relaying feedback
* Reconciled and maintained inventory accuracy for European distribution centers
* Produced blanket NAFTA document annually; secured vendor documentation
* Determined HTS and Schedule B codes and NAFTA qualification for new products
* Back up for distribution coordinators arranging export and domestic shipments
* Researched/tested/ implemented new export document software
INVENTORY ANALYST 1996 to 1998
* Using Showcase Strategy queries and BPCS, developed spreadsheets and reports
analyzing P&IC functions for Production and Inventory Control manager
* Reconciled and maintained inventory accuracy for European distribution centers
* Back up for distribution coordinators requiring creation of export documents such as
NAFTA, Shipping Export Documents, Certificate of Origins as well as domestic papers
* Tested software and trained shipping personnel on UPS, FEDEX, and DHL software
EDUCATION AND DEVELOPMENTALTRAINING
BACHELOR OF ARTS - Wheaton College, Wheaton, IL
Graduated with Honors
* U of Illinois BIS: 10 Hr OSHA Training; Purchasing Basics; Win-Win Negotiations
* Marmon College: Managing Employee Performance; Managing Operations
* Kaizen Assembly: Lean Manufacturing; 80/20; 5S
* Global Training: Exporting to Canada/Mexico Documentation and Procedures; Importing and
HTS; International Ocean & Air Transportation; NAFTA; Audits and Compliance
* Illinois Business Training: Export Regulations, Docs and Procedures; Incoterms 2000
* UNZ: New Issues of Export Controls
* Microsoft Office: Word, Excel, Access, PowerPoint, Outlook; Q-Quest Time Force; MAS 500
* American Red Cross First Aid and CPR Certified
Page 2 Sandra Whiteman 630-***-****
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