Franklin Johns
Phoenix, Arizona • 602-***-**** • abnmfd@r.postjobfree.com
Tandem Developer
Developed, designed, built a new application that significantly reduced test input errors worldwide and
eliminated runtime costs and millions of print lines per month. Instrumental in introducing innovative
solutions to improve staff work load and reduce costs. Cultivate excellent relationships with end
users, managers and technical personnel at all levels.
Over 20 years of Cobol experience ranging from new development to production support.
Easily transitioned from developing and Business software to Health care software.
Excellent interpersonal, communication and problem solving skills.
Languages and COBOL85, COBOL, SCOBOL, SQL, SQLCI, Tacl, Netbatch, Viewpoint, Gaurdian,
Utilities: Enscribe, DDL, TMF, Patchcom, Spoolcom, Peruse, Enform, Inspect, FUP, VM,
VSAM, TSO, ISPF, Clist, JCL, IMS, SDSF, Panvelet, MVS, Abendaid
Software: GE / IDX Carecast 5.1 - Lastword 4.0 through 4.2.7. Entruder, Outside View,
Remedy, NIKU, Endeavor, Windows, MS Office Suite.
Platforms: Tandem K-Series, S-Series, Cyclone, Himilaya, IBM Mainframe.
Experience
Kaiser-Permanente, Pasadena, CA May 2006 –Jan 2008
The largest managed care organization in the United States.
Lead Application Support Analyst
Rapidly acquired knowledge of a SQL based Health care system to provide first point of contact for
client support to resolve application errors for Kaiser-Permanente, Southern California. Delivered
critical data extracts for client reporting requests. Managed and maintained SQL table updates and
table integrity. Fostered excellent relationships with customers, following up with trouble tickets for
client community.
IDX Systems Corporation, Seattle, WA 2005 – 2005
A Leading Health care technology company.
IDX Carecast Developer
Provided analysis, testing, debugging and integration of Carecast Inpatient Pharmacy software to
resolve client reported failures. The fixed code was bundled and released to the client site.
Memorial Hospital, Miramar, FL 2004 – 2005
Acute care Hospital
IDX Carecast Programmer/Analyst
All new development and support for Dietary, Medication Administration reports, Orders, Medical
record extracts and flow sheets providing critical patient care information to staff members. This
engagement was completed ahead of schedule.
Mayo Clinic, Scottsdale, AZ 1998-2004
A Premiere academic medical center
IDX Lastword Programmer/Analyst
Primary applications support and developer for patient care reports for multiple IDX Lastword modules
for versions 4.0 through 4.2.7. Improved existing work flows by replacing batch jobs with new online
applications, establishing a process to receive output from menu driven application to their desktop
reducing cost and staff work load.
Motorola SPS, Phoenix, AZ 1987 - 1998
A Leading Semiconductor Manufacturer.
Tandem Cobol Programmer/Analyst
Received Superior Financial Award for developing new Cobol application that replaced a Mainframe
Batch system that significantly reduced input errors, CPU cost and eliminating tape input.
Coordinated new software installations on multiple systems. Effectively communicated with offshore
sites to resolve software issues. Created new Enscribe files, batch files and documentation of the
system process.