Project Manager
Resume:
ANTHONY J. ESPOSITO
Medina, Ohio 44256
********.*******@**********.***
APPLICATION DEVELOPMENT LEADERSHIP
Highly qualified, results driven information technology leader with extensive P&L and full lifecycle management
experience. Reposition product portfolios to capitalize on technology trends, market data, and innovation, change
management, and new technologies migration. Utilize expert communication and problem solving skills to lead
efforts between diverse partners, align business strategy and operational process, and drive application
methodology and frameworks to consistently exceed expectations. Business fluent in French. Specific areas of
expertise include:
• Build Strong Teams and Leaders • Process Automation and Risk Reduction
• Lead Strategic Plan/Implementation • Vendor, Partner, and Business Management
• Drive Rapid Growth/Automation • Matrix and Off-shore Resource Re-
engineering
• Expand Markets/Revenue Streams • E-Business and Web/Internet Commerce
• Reduce Costs/Operating Expenses • Customer Service, Operations, and Support
PROFESSIONAL EXPERIENCE
EATON CORPORATION, Cleveland, Ohio
Group Manager, Eaton Corporate Systems Production Support, 2008 – 2009
Lead planning, direction, and delivery of enterprise production support systems and strategic project development
to support Corporate Systems development and services delivery channels. Manage information technology
team responsible for development, support, operations, maintenance, and change processes for integrated
strategic and tactical development, new and existing applications, and new project development. Identify and
define organizational productivity, quality, and performance measures, and drive continuous process
improvements and integrations.
• Developed and implemented a corporate identification and planning process that allow project management
teams to secure committed resources to expedite and streamline project delivery by a 34% increase overall, and
that has increased overall efficiencies and driven down early project life failures by over 70%.
• Created and managed development and support budgets for large revenue and cost savings infrastructure
projects in a matrix-defined and cross-functional project team environment, including project definition with
key internal and external clients, vendor evaluation/selection, and execute on time and budget.
• Defined Service Level Agreements (SLA) for sixteen disparate Corporate Systems support functions to build
and develop performance and quality metrics to that drove down incidence levels by 23% within the first six
months of tracking and measuring, with a projected rate trending towards over 40% by year end.
• Developed and managed technology governance structure that regulates project development methodologies to
meet business, system, and architecture requirements consistent with evolving information technology
solutions that defined project requirements, drove project schedules, and improved project delivery by 28%.
KEYBANK CORPORATION, Cleveland, Ohio
Vice President/Division Manager, Support Systems Group, Key Technology Systems, 2005 – 2008
Led the strategic direction and managed the tactical implementation of electronic business, ongoing maintenance,
and change management for enterprise-wide technology development divisions encompassing new and existing
applications and large project program development. Defined business vision, directed change management,
created risk mitigation strategies, reduced maintenance spend, and developed efficient business processes.
• Led and managed the existing global sourcing third party relationships, and defined the new global sourcing
model for production support based on a mix of on-shore and off-shore resources with two strategic partners
that increased internal and external technology strengths, saving over $56 million over five years.
• Defined and built a Regulatory Risk and Compliance support organization, partnered closely with lines of
business, technology partners, and external agencies to evaluate and comply with government security
mandates that allowed Key Bank to exceed federal agency requirements and focus building revenue.
• Led and directed annual support and vendor review initiatives to evaluate pricing and costs associated with
technology business partners across the technology organization, and identified efficiencies in service level
agreements, break/fix goals, and repair time objectives for expenditure savings of over $31million annually.
• Created and led the talent sourcing and diversity plan for all development and production support divisions,
focusing on specific development, training, and empowerment programs to build future technology leadership
bench strength, and to grow and sustain new application development and support opportunities.
• Restructured and strengthened the Core Application Systems support organization with the development and
deployment of an operating model for online self-service resource requirements, systems management, and
production stabilization, and reduced or eliminated inefficiencies for a cost savings of over $14 million.
• Developed and led the transition of the Card Management System from an external vendor to internal
production support, defined costs and ROI, managed skills and resource acquisition, reduced project expenses,
and met an accelerated delivery date for an annual expense savings of over $5 million.
NATIONAL CITY CORPORATION, Cleveland, Ohio
Vice President/Business Information Officer, Corporate Operations and Information Services, 2002 – 2005
Led and defined the strategic direction and delivery of an application portfolio which supports durable business
processes encompassing multiple lines of business, including the entire life cycle of applications from planning,
development, design, and implementation to ongoing maintenance. Provided the strategic technology leadership
for planning, growth, quality, delivery, and support by building strong relationships to become a trusted partner.
• Led 10 highly visible initiatives for corporate administration lines of business, collectively reducing operating
expenses by over $12 million annually, and representing significant change to several business models in
conjunction with the introduction and application of new technology.
• Directed the partnership with executive, lines of business, and Information Services leaders to create the
corporate administration business direction, and transformed the business vision and requirements into an
enterprise-wide solution that expanded revenue potential by over $2 million annually.
• Managed industry trends analysis, benefits/needs reviews, business case development and ROI management on
projects substantial enough to have lines of business commit to an unfavorable budget variance to achieve
goals outlined in a technology assessment that established an ongoing methodology and process.
• Created a consistent investment approach for corporate administration projects, and demonstrated
improvements in and revised the methodology for budget planning; this established a total project vision with
key success metrics and quality standards to more effectively address strategic business initiatives.
• Formulated and monitored strategies and tactics for successful fraud reduction and developed appropriate risk
mitigation strategies to meet regulatory objectives, and drove business process change that reduced fraud
impact by over $7 million annually and leveraged opportunities across the enterprise.
• Developed and maintained substantive dialogue with business leaders resulting in a through understanding and
embracing of business strategies based on trust and contributions; represented cost/benefit of Information
Services investment decisions in support of business strategies.
AMERICAN EXPRESS, Salt Lake City, Utah
Director, Electronic Commerce Center of Excellence, 1998 – 2002
Led and directed a team of project leaders, managers, business analysts, systems architects, and technicians in
designing, developing, and implementing domestic and international smart card products and systems.
Responsible for the strategic vision and profit and loss for a multi-million dollar budget that deployed quick-to-
market, multiple application smart card, electronic commerce solutions, and front and back end systems.
• Managed the conversion of magnetic stripe to chip cards from high-level business plans to detailed project
plans; led the design, development, and implementation of software and hardware applications, which resulted
in over one million new customers within the first year after launch.
• Developed marketing requirements, business case analysis, technical feasibility studies, infrastructure
planning, and budget requirements with internal and external partners, suppliers, and systems integrators,
which ensured process improvements and increased project capacity by 38%.
• Defined new applications and solutions for smart card and electronic commerce infrastructure as part of system
reengineering design that identified and implemented system efficiencies, which exceeded targeted
productivity goals and increased card member service and quality.
• Led the development and implementation of migrating American Express smart card products to the Java Card
operating system, digital cryptography applications, and payment framework platforms, which created the first
U.S. Java-based card, terminal, and processing system.
DIEBOLD, INCORPORATED, Canton, Ohio
Senior Product Manager, Strategic Systems Technologies, 1991 - 1998
Total product line responsibility, from initial development through entire life cycle and positioning of product
strategy, by having spearheaded new projects, led project teams, and regulated overall market development
processes. Led and managed a product team that developed product requirements, defined product structures, and
determined project schedules and resource allocations for software and hardware product applications.
EDUCATION
Master of Business Administration, Marketing, Miami University, Oxford, Ohio
Master of Arts, International Affairs, Ohio University, Athens, Ohio
Bachelor of Arts, Diplomacy and Foreign Affairs, Miami University, Oxford, Ohio
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