Project Manager Management

JESSA KILGORE

e-mail: ********@*********.***

** ***** *****, ***** ** 07470 H: 201-***-**** C: 201-***-****

SUMMARY:

Over eighteen years of increasing Human Resources Information Systems contributions; advising the business on the use of

technology to enable business strategy and execution.

HRIS Leader providing HRIS strategy and planning consultation; implementing and managing Shared Services

environments; vendor and contract negotiations; project management; application development; QA/testing; regulatory

compliance; change management; end-user training; business process design; and system design.

Systems Implemented:

• PeopleSoft HRMS, Benefits Administration, Payroll, Payroll Interface, Compensation, and Position Management

• Oracle HRMS, Recruiting, Benefits, and Payroll

• ADP PCPW, PayExpert, HRB (formerly Employease), Payroll Connector; Ceridian HR/Payroll

• Spectrum HR System

• VirtualEdge Talent Acquisition System; SumTotal eLearning; Authoria Compensation Management

• PeopleSoft Query; Crystal Reporting Solutions; Business Objects; ReportSmith

EMPLOYMENT HISTORY:

PAR PHARMACEUTICAL, W oodcliff Lake, New Jersey 10/07 to 5/09

HR Systems Manager

• Create HR Systems strategy integrating business process and technology to deliver quality employee services

• IT leader responsible for implementation and support of HR, Payroll, and Benefit Systems, and ESS/MSS

• Prepared business cases, ROI analysis, requirements documents, and completed vendor evaluations

• Provided project / vendor management on system implementations, managing projects and budgets

CAREONE, Fort Lee, New Jersey 5/07 to 10/07

A New Jersey based premier provider of long term care, assisted living, and rehabilitation services

Oracle HRMS Implementation Project Manager (Consultant)

• Led HR Operations team during transition from legacy systems to Oracle HR Systems

• Assessed current processes and performed fit analysis to build new workflows

• Managed unit and user acceptance testing

ACS, INC., Liberty Corner, New Jersey 10/05 to 3/07

HCMS Analytics Manager (Consultant – Client Chubb Insurance Co.)

Provided HR systems and operations outsourcing services to clients, working with off-shore resources

• Led client HR systems team in transition to outsourced services

• Managed service delivery to meet contractual obligations

• Assessed requests for additional services and built statements of work as contract addendums

ADECCO, New York, New York 3/05 to 10/05

Talent Acquisition Systems Project Manager (Consultant -- Client Scholastic Inc.)

• Managed vendor analysis and selection process

• Consolidated multiple business units onto centralized recruiting system

• Re-engineered recruiting practices to align with system

PDI INC., Saddle River, New Jersey 7/00 to 1/05

An outsource provider of sales and marketing solutions with over $300 million in service revenues, serving all

biopharmaceutical and medical devices companies with large portfolios as well as smaller companies.

Director, Workforce Management Systems

• Led implementation of HRMS (with Benefits Administration and Payroll Interface), consolidating dozens of legacy systems;

• Led strategic planning of HR service delivery shared across BUs; presented 3-year vision; gained executive approval

• Delivered custom Position Management solution for tracking sales team structure and rosters

• Consulted with PDI’s clients (including several Fortune 100 Bio-pharmaceutical companies) on sales force management

solutions and information sharing

• Personally designed and configured/developed PeopleSoft 8 Security

• Directed selection, contract negotiations, and implementation of vendor solutions: ADP Payroll, SumTotal Systems e-

learning, and Towers Perrin On-Boarding

• Evaluated and selected PeopleSoft e-apps – eProfile, eBenefits, and ePay

• Managed 4 FT IT staff and 6 to 12 project team resources supporting and developing PeopleSoft HRMS, ADP Payroll,

BrassRing recruiting system, various employee self-service solutions, and system interfaces

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NOVARTIS CONSUMER HEALTH, INC., Summit, New Jersey 2/99 to 7/00

HRIS Manager

• Developed HRMS budgets and staffing plans, managed 1 FT HR staff and 6 project team resources

• Decided priorities and built business case for investment in self-service solutions

• Evaluated and selected new technologies to improve HR services

• Designed HRMS to align HR with recent Business Unit integration implementing Shared Services

• HRIS consultation to Switzerland headquarters – Managed US capital allocation requests and designed organizational

structure definition used globally for tracking over 32,000 employees worldwide in 6 BUs

UNILEVER FOODS, NORTH AMERICA, Englewood Cliffs, New Jersey 9/97 to 2/99

HRIS Analyst

• Led HR Teams determining new system functionality to support shared services for 25,000+ employees/12 Companies

• Programmed using Business Process Design Tool for Salary Administration

• Guided Management Development team in needs analysis for performance management global implementation

• Gathered requirements and wrote functional specifications for all HRMS projects

AT&T CAPITAL CORPORATION, Morristown, New Jersey 3/97 to 9/97

PeopleSoft Consultant/Systems Project Manager

QUEST DIAGNOSTICS INC. (formerly Corning Life Sciences), Teterboro, New Jersey 7/95 to 3/97

HRIS Support Specialist in Shared Services environment

MITSUI & CO. (USA), INC., New York, New York 3/91 to 3/94

HRIS Coordinator

SWANKE HAYDEN CONNELL ARCHITECTS, New York, New York 6/89 to 3/91

Benefits Administration

FUNCTIONAL SUMMARY

HRIS Overview: Managed HR Database; systems development, customization, and maintenance; experience with

PeopleSoft (formal training at PeopleSoft University - Intro to HR, Total Compensation Administration, PSQuery/Crystal,

PeopleTools I, PeopleTools II, Business Process Design, PeopleTools 7.5, and PeopleTools 8.X Accelerated), Oracle

HRMS, ADP Managistics, and Spectrum Human Resource Systems.

• Implemented / upgraded systems; evaluated / recommended new technologies to support business strategies

• Negotiated contracts and service levels for vendor solutions – software and services

• Provided Project Management including assessment of business requirements, defining project scope, developing project

plans, monitoring project team, and reporting progress

• W rote training manuals and guides; trained users on system usage and query reporting

• Designed reports for analysis of Human Resources programs and budget reports for company to plan for and allocate

employee expenses

• Developed solutions for regulatory compliance: EEO, Affirmative Action, HIPAA, and Sarbanes-Oxley

• Designed and led implementation of web-based solutions to support recruiting, training, performance management, salary

planning, benefits administration, and employee on-boarding

• Evaluated interfaces between Personnel and Payroll systems and implemented interfaces; designed benefit enrollment

interfaces with insurance carriers and managed vendor relationships

• Developed solutions using PeopleTools, Crystal, SQL/SQR, and Application Engines

COMPENSATION & BENEFITS: Coordinated employee performance and salary evaluations; provided analyses of

company compensation practices; established salary increase forecasts and merit budgets; developed and administered

bonus plan.

• Participated in wage and salary surveys; evaluated the comparative level of overall compensation

• Supported Job Evaluation Program; wrote job descriptions and evaluated positions

• Managed employee health benefits including medical, dental, life, STD, LTD, and worker's compensation; proposed and

implemented new insurance plans; created and administered an in-house flexible spending account plan; administered

termination of Pension Plan and introduction of Profit Sharing 401(k) Plan

Jessa Kilgore Page 3

Resume of: Jessa Kilgore – Page 3 of 3

PROFESSIONAL CONTRIBUTIONS AND RECOGNITION: A known leader in the HCMS industry, speaking nationally and

published globally on industry trends:

• Co-Chair, Professional Exchange of HR Solutions (PEHRS – http://www.pehrs.org ), 2009 to present

• President, IHRIM NY Tri-State Chapter, 2006 to 2009

IHRIM Board of Directors, 2003 to 2006

Professional Development Committee, 2001 to 2005

HRIMS (IHRIM New York Chapter) Board of Directors, 1999 – 2001, 2005 to Present

2004 Member of the Year

• Board of Advisors, Workforce Planning Roundtable (http://www.wfproundtable.org)

• Published “An Incredible Partnership - the integration of IT and HR in order to attain strategic goals” article in Public

Service Review, UK

• Published in IHRIM.link “First Priority – Employee Life Cycle Redesign” 12/04-1/05

• Industry speaker on evaluation and implementation of HR Technologies

“Putting the Taj Majal in Your Backyard – HR Technology Solutions for Small to Mid-Size Business”, IHRIM Mid-

Atlantic Chapter Webinar, June 2008

“Keeping Up With the JONESES – The Evolving Role of the HR Technology Professional” -- IHRIM 2006 Annual

Conference, IHRIM NY Tri-State and Dallas Chapter Meetings

“Internal Marketing of Your HR Technology” – Towers Perrin 2005 HR Service Delivery Forum, 2005 IHRIM Webinar

(co-presentation with Al Walker)

“Contingent Workforce Management” - IHRIM 2005 Annual Conference

“Employee On-boarding” - HRIMS 8/2004 Quarterly Meeting Keynote

“Aligning HR and IT Strategies” - IHRIM 2004 Annual Conference

“Employee Self-Service Discussion Thread” - IHRIM 2002 Annual Conference Facilitator

“PeopleSoft 8 Across the Enterprise, a PDI Case Study” - PeopleSoft 2002 Annual Conference

“E-HR Strategies” - HRIMS 3/2000 Quarterly Meeting, Employee Portal Keynote Panel

“Forging a Path Through the Self-Service Jungle” - IQPC HREvents July 2000 Conference

EDUCATION:

UNIVERSITY OF ROCHESTER, Rochester, New York

BA, Political Science, May 1986

Minors: Economics and Music (Eastman School of Music)

Management Certificate, Public Sector Analysis

OTHER INTERESTS:

Red Cross certified Sailing Instructor and Vice Commodore for SEAS (Society for the Education of American Sailors)

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