Project Management

Suman Bhandari

Email: ********@*****.*** Phone: 510-***-****

SUMMARY Over ten years of experience in technology driven and service environments. Possess strong project management,

analytical, organizational & communication skills. Experience of working in multi-cultural teams. Seeking a

challenging role in a growth oriented company.

WORK Project Coordinator & Specialist – Business Support & Application Management Team, Sun Microsystems,

EXPERIENCE

Inc., CA Feb. 08-Aug 09.

Involved with the Integrated Business Information Solution (IBIS) program - Sun's largest Oracle 11i implementation

spanning multiple deployments of the Oracle E-Business suite with integration to Sun's Business systems. Outline of

responsibilities:-

Provide project support for the oversight & governance of all changes applied to enterprise implementation of

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Oracle 11i.

Manage & evolve the Change control board review process in conjunction with the Board with the objective to

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maintain strict control over production and beta environments during hard code freeze.

Prescreen all change requests for the Board's review and disposition identified bugs for timely promotion by

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Release Management.

Ensure compliance of all changes with SOP and SOX guidelines and stakeholder approval for all test evidence.

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Coordinate with Business and Release Management for timely promotion of approved Emergency bug fixes and

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associated downtime. Liaise with Sustaining Business Team for other scheduled release content.

Participate in Change Control Board review meetings and disseminate decisions to all concerned. Track, ID and

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archive approvals in spreadsheet format for future reference & SOX / audit purpose.

Periodically collate key metrics with information from various functional groups, analyze further and send out for

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Management review. Generate reports as needed from Project Plan.

Interface with Business, IT and other operational groups/ stakeholders for increased synergy, besides interacting

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with Project/ Program Managers in activities related to project planning, scheduling, estimates, budgeting,

metrics, status communication, issue resolution and follow up.

Single point of contact to address all queries relating to Change Control Process. Streamline processes and

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educate teams on improvements and new requirements.

Identify areas of improvement in business processes, monitor trends and implement process changes.

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Part of Deployment Readiness Team in preparedness for Go-Live stability. Available for 24x7 support during Go-

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Live period.

Conduct the role of System Administrator for Production, Beta and all test environments. This involved Issue

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triage and delivering quality user support for Oracle E-business Suite application.

Schedule random security checks for access violations in production environment and carry out bulk loads for

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correction.

W eb site design and content ownership for specific projects and programs. Developed and managed project

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Dashboards and Wiki pages.

Project Coordinator, Western State Design, Hayward, CA

Aug. 06-Dec 07

Provide complete high-level executive support to the President and Management Team. Interface with sales team,

customers, vendors and coordinate large bid offers/ submittals for large projects & Government bids. Used Auto

CAD to generate layout drawings. Implemented and improved standard office procedures, methods of data storage/

sharing between offices. Assist Management with large event planning and Company participation at Industry events.

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Project Assistant – Pacific Wines, Southern Wines & Spirits, Union City, CA

Jan.-July 06

Report to Vice President and liaise with his direct team of District Managers spread across California. Tracked,

analyzed and generated detailed crystal reports to monitor area sales. Performed daily Brand-tracking to follow sales

performance of specific brands.

Project Coordinator, NOKIA, Global Collaboration Management Team, New Delhi,

Jan.96-May 05

Liaised closely with Project / Program Managers both within Nokia and those with the Collaborator Companies.

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Designed processes & templates for tracking movement of personnel between projects.

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Contributed in budgeting, resource planning/ forecasting needs and monitored project progress using MS Project

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& internal tools.

First point of contact for Collaborators to report major issues (e.g. Infrastructure or link failures) which were

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detrimental for the project.

Developed efficiency methods for reducing cost and ensuring timely completion of projects.

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Ensured that Collaborators used only updated approved versions of Nokia reporting & software development

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tools.

Attended meetings and tracked issues and action items.

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Interacted with Collaborator Engineers regularly in order to better understand and address any issues/ needs.

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Gathered training needs from Engineers to put together competence development plans & sourced out trainings

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both within the company and from external vendors.

W as Local Concept Owner (LCO) for Product Fault Reporting Tool – Webpronto for South Asia region.

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Participated in Webpronto deployments and produced Country specific status reports periodically at Global LCO

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net-meetings and gave tool improvement suggestions for incorporation into future releases.

Partnered with internal team in defining and implementing consistent operational processes within the projects.

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Shared feedback and foresights with the team.

Managed project documentation.

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Achievements:

W as promoted to LCO of Webpronto for South Asia region after just three weeks as a Key User. Was single

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contact person to over 500 users and resolved their tool related queries & problems.

Delivered hands-on training on Webpronto to new Engineers.

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W as approached by other Nokia Program / Project Managers from other teams & locations for guidance with their

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Project’s Webpronto needs.

Devised and assisted in successful implementation of an improvised system of account requests which reduced

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the process time by half -saving precious project resources’ time during critical projects.

California State University, East Bay, CA. MA Economics (pursuing)

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EDUCATION

Ohlone College, Fremont, CA. Certificate of Achievement in Business Supervision / Management

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University of Annamalai, New Delhi, India. MA Sociology

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Delhi University, Delhi, India. BA in Commerce (BCom)

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Applications: Oracle 11i E-Business Suite, MS Office, Access, MS Project, MS Sharepoint, Visio, Project Portfolio

COMPUTER

Management (PPM), Bugtraq, UNIX (Solaris, Linux), Lotus Notes, Macromedia DreamWeaver, SAGE MAS200,

KNOW-HOW

& GENERAL DODGE Reports, AutoCAD.

SKILLS Trainings: Contracts, Intellectual Property Rights, Business Objects, Negotiation Skills, McGraw Hill DODGE Systems.

General Skills: Type 65 wpm, ability to multi-task and learn quickly, reliable, decisive, adaptive, problem-solver.

Permanent Resident/ Green card Holder

EMPLOYMENT

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