Customer Service Quality Control

Carmen Bu

bustudios+

** ******* **** ****** + Bronx, NY 10463 + T.347-***-**** + M.917-***-**** + F.718-***-**** + bustudios.com

skills

+ Project Management + Conceptual Management + AutoCAD + InDesign + Photoshop

+ Illustrator + Quark Xpress + HTML + Dreamweaver + Microsoft Word + Powerpoint + Excel

+ Fully accountable for driving the flawless execution of Arts-in-

January 2004 to June 2009

Bronx Arts Ensemble Education programs in all areas of school partnership,

Educational Associate/Graphic Designer from development to final reporting to foundation

+ Coordinate, manage and administer interdisciplinary arts education

which includes NYS Learning Standards

+ Responsible for writing grant proposals for Arts-In-Education

program development Attained 15 grants valued at over $300,000

+ Define budget and maintain parameters for granted projects

+ Monitor conceptual marketing/promotional print graphics

for organization fund-raising

+ Define the purpose and objective of arts education to educators,

teaching specialists and regional school administrators

+ Develop and create fund raising projects for non-profit

musical performance organizations

+ Apply incoming deliverables for design changes, updates, and edits

experience

February 2008 to November 2008

+ Amend and alter existing print and web communications according

Aquent LLC

to client specifications and requests

Freelance Graphic Designer/Production

+ Communicate with Clients to ensure effective and precise results

and to meet and/or exceed Client expectations

+ Self manage Graphic Production projects to ensure work is done

in a timely manner with accuracy

+ Apply fast turnaround edits changes within tight deadlines while

self managing quality control

+ Clients: Disney Worldwide and Towers Perrin

+ Pre-flight digital documents for press

January 2005 to March 2005

+ Troubleshoot pre-press files

American Color

+ Responsible for digital image masking, re-touching and

Design Intern

making color corrections

+ Collaborate with customer service operations and photo studio

to create quality print production

+ Assembled educational books, brochures, magazines,

September 1991 to September 2003

and tracts in various foreign languages including

Watchtower

Image Assembler Volunteer Roman Arabic, Cyrillic, and Oriental fonts

+ Responsible for producing display signage, manipulating tonal

adjustments on images, and final layouts

+ Assisted with project coordination

+ Trained new personnel and worked as a consultant for

difficult projects

education

July 2003 to March 2005 January 1990 to May 1993 June 1988 to September 1988

Art Institute of New York City Parsons School of Design School of Visual Arts

Associates Degree in Graphic Design Graphic Arts Certificate Advance course studies

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