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Customer Service Management

Location:
Sylva, NC, 28779
Posted:
March 09, 2010

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Resume:

David J. Lilly

ACHIEVEMENTS

Recently exceeded goals on strategic plan and execution of $1.2 annual fund - oversubscribed at

$1.586 million, including solicitation of $250,000 matching grant. Successful in raising gifts toward

$5.5 million capital campaign.

Co-founder and principal architect of AutoTrader.com, a successful $500MM Internet “pure play” in the

United States automotive market. AutoTrader.com business generates 10 million unique visitors per

month, $150MM + in annual revenue. Attracted investors - Kliener Perkins, Cox Enterprises, ADP.

EXPERIENCE

Lilly Ventures Consulting, Atlanta, GA & Sylva, NC Jan 2000 – Present

Principal Consultant & Founder/Owner

Fundraising - directed clients in obtaining venture capital or early stage “angel” funding for operations.

Assisted clients in developing long-range business, strategic, financial and operational plans and raising

venture capital / financing to fund start-up operations.

Developed financial and operational plans for corporate and start-up technology business clients in

various industries. Acted as senior level interim management (CEO, COO, CIO) for clients.

The North Carolina Center for the Advancement of Teaching (NCCAT), Cullowhee, NC Oct 2006 – Nov2008

Director of Development, The NCCAT Foundation

Directed all operations of Foundation. Raised $1M plus annual fund and developed fundraising

strategy to ensure ongoing growth in development. Accelerated grants seeking, developed all internal

systems (financial, donor management, annual fund, capital campaign tracking and reporting).

Interfaced with two Boards of Directors to build awareness & commitment to fundraising responsibility.

Atlanta Christian College, East Point/Atlanta, GA Sep 2005 – Oct 2006

Corporate and Foundation Relations / Fundraising / Business Operations Consultant

Established a strong annual fund, scholarship; and corporate and foundation fundraising strategy.

Exceeded Annual Fund goal by 30+% in first year. Successfully obtained foundation gifts toward $5.5

million capital campaign for new Student Life / Athletic facility. Planned and led events & campaigns.

Directed college strategic planning process, assisted with upgrades to numerous educational,

technology, marketing and financial / business systems. Hired & trained additional development staff.

AutoTrader.com, Inc., Atlanta, GA Nov 1997 - Jan 2000

Vice President of Advanced Product Development

Architected business plan for upstart company. Obtained corporate financing from parent company and

major Venture Capital organization. Hired initial management team. Implemented online presence.

Managed over 40 direct reports to implement and support product in a 7x24 operating environment.

Designed and developed product, consumer interface, customer support systems, databases, hardware

and JAVA / object-oriented software configurations. Managed numerous vendors in creation of project

plans, schedules and product interfaces.

Designed and implemented SAS-based performance tracking and reporting systems - winner of the

2000 Smithsonian Award for Technical Innovation. Designed, tested, implemented product upgrades.

Created and evolved CRM/Help Desk systems.

P.O. Box 504 Webster, NC 28788 USA

cell: 828-***-**** e-mail: abnm9l@r.postjobfree.com

David J. Lilly

Cox Enterprises, Inc. New Media Business Development, Atlanta, GA June 1995 - Nov 1997

Director of Business Development

Conducted financial and strategic analysis related to merger/acquisitions in traditional and interactive

media. Negotiated contracts with combined value of over $100 million.

Recommended investments in various new media and content companies in motion picture, special

effects, media, advertising and high-speed Internet industries. Participated in making investment

recommendations that generated 5-year portfolio returns exceeding 3,500%.

Prudential Health Care System, Atlanta, GA and Jacksonville, FL June 1988 - July 1993

Senior Management Decision Support Systems Analyst, Assistant Programming Analyst

Consulted on various local, regional and national re-engineering efforts. Led programming

development and training efforts to educate internal users regarding new technologies and methods.

Directed numerous quality assurance and design projects to improve processes and user interfaces

throughout the corporation.

Participated on a National Quality Service council to improve claim-processing systems, increase

customer service, and reduce operating costs. Received numerous Quality Leadership Awards.

EDUCATION

MBA, Goizueta Business School, Emory University, Atlanta, GA 1994 – 1995

Concentration in Management of Innovation and Technology. Elective studies targeted toward

corporate finance, management/leadership, entrepreneurship and electronic commerce.

Helped major professors design interactive management curriculum. Created various interactive

presentations for Carter Center and Goizueta Business School.

Co-Chair, Emory Business Outreach – volunteer student consulting service for non-profit organizations.

International Studies, London School of Economics, London, England 1994 (Summer)

International business strategies focused on Developing Asian economies and EU integration issues.

Attended classes in: Econometrics, Business Strategy, and Business Ethics / Metaphysics.

BSBA, Business Management, Auburn University, Auburn, AL 1984 – 1988

Coursework in Finance, Management, Marketing. Minor in Information Systems Analysis and Design.

U.S. Air Force R.O.T.C. - Outstanding Cadet award recipient. Chairman - Arnold Air Society. First of 12

pilot candidates selected from 351 nominees. Raised over $1.5M in-kind donations for unit, including

decommissioned military aircraft for new static display.

Phi Kappa Tau Vice President of Membership Development, Social and Activities Chairman

ADDITIONAL DATA

Non-Profit Development Experience: Managed funds totaling $1.5 million during two-year tenure on

board of directors for local affiliate of Habitat for Humanity. Facilitated development of cultural

diversity strategy for Hands on Atlanta, a civic development group. Served on board of local museum.

Skilled meeting facilitator and team-oriented negotiator. Skilled user of MS-Project, MS-Office, Adobe,

SAS, MS-Project and other software / operating systems. Excellent relationship manager, closer.

Personal Interests: Lyricist and bass player, photography, darkroom, aviation, avid outdoors enthusiast

including: camping, hiking, and all water sports. Boy Scouts of America Assistant Scoutmaster.

P.O. Box 504 Webster, NC 28788 USA

cell: 828-***-**** e-mail: abnm9l@r.postjobfree.com



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