Melissa L McDunnah Coughlin

**** ******** ******

Ferndale, MI 48220

Ph: 1-248-***-****

Email: abnm5h@r.postjobfree.com

I am results oriented, reliable at all times, work well under pressure, provide effective

Summary

and proficient customer service, observe and follow guidelines, execute a plan of action,

and consistently perform job duties to the highest level of completion.

Education 2009-Present Walden University Online Courses

Master of Public Health

• Anticipated graduation 2011

2006 Wayne State University Detroit, MI

BS Mortuary Science

• Cumulative GPA 3.52

• Dean’s List

March 2004-Present Peabody’s Fine Dining, Birmingham, MI

Work experience

Part-time Server

• Meet and exceed the clients’ expectations of service to ensure a meaningful

experience.

• Guide the guests through the menu along with suggestive selling to increase

check average and profit.

• Maintaining cleanliness of facility

• Communicating the values and goals of the facility with my team members by

setting an example

• Proper cash and credit card handing.

Nov2007-March 2009 Detroit Metro Central Care Center, Rochester, MI

Supervisor Embalmer-Service Corp International Firm

• Designed and developed a standard of care protocol for all metro Detroit

central care SCI employees.

• Served as project manager for the startup of operations of the central care

center

• Responsible for the deceased of seven funeral firms in the area.

• Supervise and execute all aspects of the care of the deceased from the time of

death until the final disposition, whether it is burial, cremation, green burial, or

body donation.

• Responsible for all daily operations of staff, projects, and budgeting.

• Gained valuable experience with staff management, OSHA requirements and

regulations, communication, and leadership skills.

Contact this candidate