High School Sql Server

HORACIO C. FONSECA

*****.*******@*****.***

***** ** *** *******, *****, Florida 33177

Home 305-***-****/ Cell 305-***-****

Network Administrator

Adaptable Information Technology professional with over 8 years experience in customer

service first. I’ve learn to understand this industry delivers various goods to a wide array

of people. This requires multiple levels of communication necessary to maintain a positive

profile to both the department and personal images. I think I can offer a fresh outlook to

solve problems and achieve profitable results. Team player considered being a valuable

asset at any location. Creative, flexible, strong interpersonal, communicative, and

organizational skills are waiting to join your strong team.

PROFESSIONAL EXPERIENCE

INTERNATIONAL FINANCE BANK, Miami, FL Apr/2007 – Current

Network Administrator

Created a centralized software depository for all applications and tools used by

the department.

Track PC deployment, maintenance, health status reviews.

Back-Up Contingency site design, maintenance, and production support of mission

critical systems and network.

Level II administrative support to users, groups and resources on Active

Directory 2003, Windows 2003, and SQL Server.

Accountable for the testing and configuration of all network and hardware

systems to ensure the best fault tolerances.

Collaborate with end users to accurately define application necessities.

Establish the use of Exclaimer Mail Utilities to establish uniform company

signatures and decrease amount of SPAM and virus outbreaks.

Blackberry Enterprise Server maintenance, upgrades, & user assistance

Timely solutions to issues along with detailed description on resolutions.

Endless search of ways to improve performance, systems, and communications.

Pooled team members and engaged in internal knowledge sharing practices.

Out of the box thinking in the way problems or situations are defined then

acted accordingly with management to improve overall efficiency.

Combined ideas in unique and/or creative ways making connections between

diverse thoughts to bring the best overall solution.

Successful server restores testing AD, DNS, DHCP, & file servers.

Back-up support to the Night Operator, SWIFT Administrator (DSO, LSO, &

Superprod)

ESPIRITO SANTO BANK OF FLORIDA, Miami, FL. Jun/1996 – Mar/2007

Network Administrator/Webmaster

BCP (Back-Up Contingency Plan) site design, maintenance, and production support

of mission critical systems and network.

Insure minimal down-time during BCP implementation in the event of

emergencies.

Designed, implemented, and supported Microsoft Exchange 2003/Blackberry

enterprise messaging solution.

Administered users, groups and resources on Active Directory 2003, Windows

2003, and SQL Server.

Responsible for the research, acquisition, and configuration of all network and

server hardware systems.

Daily security monitoring of Data-Pro (AS 400 System) user access.

Worked with end users in order to accurately define business requirements.

Resolved any user-related issues in a timely manner and provided detailed

description on resolutions.

Continuously searched for ways to improve systems and communications.

Provided assistance to team members and engaged in internal knowledge sharing

practices.

Identified implicit assumptions in the way problems or situations are defined

then acted accordingly with management to improve overall efficiency.

Combined ideas in unique and/or creative ways making connections from multiple

perspectives in an effort to bring the best overall solution.

Designed, installed, and configured enterprise wide network Anti-Virus solution

to protect network infrastructure from potential malicious attacks.

Maintained and controlled bank’s camera security and access system.

Managed user account and the security associated with file, print, and network

applications.

Assisted the communications department in resolving customer related issues.

Supervised and worked on hardware problems and new workstation installations.

E-banking Administration and communication access support.

Remote office support Sao Paulo, Rio de Janeiro, and Venezuela.

EDUCATION

THE ACADEMY, Miami, FL

2003-2007

Certifications: A+, Net+, and MCP (70-270) Certifications

MOUNT IDA COLLEGE, Newton, MA.

1993-1995

Degree: Associate in Applied Science

ROBERT MORGAN VO-TECH INSTITUTE, Miami, FL.

1991-1993

Vocational: Electronics

G. HOLMES BRADDOCK SR. HIGH SCHOOL, Miami, FL.

1990-1993

Degree: High School Diploma

LANGUAGES

FLUENT

English (SRW), Spanish (SRW), Portuguese (Basic Speaking)

COMPUTER SKILLS

Windows Server 2000/2003, Exchange 2003, Windows 2000/XP/Vista, Blackberry

Enterprise Server, Veritas Back-Up Exec, Yosemite Back-up, Trend Micro Anti Virus, Avast

Anti Virus U3 & Home Editions, Symantec Anti-Virus, Norton Ghost 2003, Acronis Image

ECHO, VM Ware, Virtual Box, Microsoft Virtual PC 2004, Exclaimer Mail Utilities, SWIFT,

Certegy, Microsoft Office 2000/2003/2007 (Access, Excel, FrontPage, InfoPath,

OneNote, Outlook, PowerPoint, Project, Publisher, Visio, and Word),, and Microsoft CRM

Vanilla (1.2) and 3.0 versions.

CERTIFICATIONS

Career Id: COMP001004386122

Career Id: COMP001004386122

MCP Id: 3675360

Organization Partner ID: 2587901

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