Project Manager Management

KENNETH O’BRIEN

**** ***** ******, *******, ** **753

Phone: 732-***-**** Cell: 732-***-**** Email: ********@***.***

DR Coordinator with 23 years experience in the DR and BCP fields as a project manager,

consultant, and line manager. Expertise in disaster recovery test management, critical application

identification and prioritization, development of recovery strategies using advanced

technologies, BIA and risk analysis development, success in attaining commitment and

teamwork and a customer centric project management style. Network, infrastructure and

application level recovery documentation development. Experienced in Unix, Windows,

mainframe recovery. Actual disaster experience during the two World Trade Center attacks as

well as other disasters. CBCP certified. Utilize PMI methodologies in project management.

PROFESSIONAL EXPERIENCE

CITIGROUP, INC, New York, NY 2002-Present

Project Manager, Business Continuity Management (2002-2009)

Managed multiple business recovery sites. Lead application recovery coordinator for multiple

divisions. Project lead for sector Disaster Recovery tests.

• Project managed the redesign of the business recovery site footprint to expand

remote recovery access.

• Led a project to close two business recovery sites, reallocated hardware resources

and saved 1.2 million dollars annually.

• Coordinated all DR/BCP activities for the Global Transaction Services group.

This included application recovery/testing and BIA/Risk Analysis, development

of crisis management and emergency response procedures.

• Head DR coordinator for the consumer bank, responsible for ensuring that all

apps are prioritized for recovery, and that recovery system can support the

business requirements.

• Performed annual reviews of critical application recovery plans.

• Worked with change control to ensure that all new applications have DR built in

at introduction to prod environment.

• Developed call tree, tabletop and senior management crisis exercises to validate

emergency response processes.

• Developed application functionality and Recovery Time Objective signoff process

to document data center and application recoverability by the user business

community.

• Managed the build out of a business recovery location for the GTS business,

incorporating network and hardware infrastructure, firewall implementations,

desktop and server recoveries and logistics for movement of critical personnel and

supplies.

COMDISCO DISASTER RECOVERY SERVICES, Woodcliff Lake, NJ 1990-2002

Senior Consultant (1990-1994)

Program Manager (1996-2002)

Senior program manager IT consultant to multiple fortune 500 firms including Chase Manhattan,

Fleet Bank(Bank of America), Verizon, MCI. Managed Infrastructure Recovery for Fleet

Financials.

• Developed over 25 documented DR and BCP recovery plans and strategies,

including risk assessment, testing, maintenance of plans and training on BCP

software for clients of Comdisco (now SunGard).

• Created and delivered DR training and awareness programs for FleetFinancials,

• Revamped the MCI tape backup recovery process to reduce downtime due to

backups and eliminate incomplete data backups.

• Project managed a joint effort between Comdisco, EMC and Fleet to build a

mirrored mainframe recovery backup between Albany, NY and Carlstadt, NJ.

• Successfully supported recovery by Sumitomo Bank of Japan during the World

Trade Center bombing attack of 1993.

• Coordinated the recovery of Fleet Services at Comdisco after the 9/11 attack.

• Led application recovery redesign effort at NYNEX (Verizon) as part of DR

outsourcing to Comdisco.this included moving application recovery sites from

internal to vendor locations and the reverse, where appropriate.

• Developed a metrics program to quantify and measure recovery capabilities for

Merceds Benz USA.

• Managed all infrastructure recovery for Fleet Financials as a full time onsite

consultant.

BEAR STEARNS AND COMPANY, Whippany, NJ 1994-1996

Senior Analyst

Managed an IT project to install and maintain Sunrise software to more efficiently manage the

backup/restoration process of critical data.

• Managed recovery testing program with IBM hot site vendor

• Successfully implemented the LDRPS recovery planning software.

THE COCA-COLA COMPANY, Secaucus, NJ 1988-1990

Manager, Disaster Recovery and Data Security

Managed IT recovery and info security staffs for a data center in New Jersey, utilizing Comdisco

as a hot site vendor.

• Developed, tested and published results of data center testing.

• Coordinated with application development to ensure critical application recovery was

completed.

• Worked with business BCP staff to ensure full recovery testing.

• Managed the vendor relationship with the hot site vendor and negotiated pricing and

support level agreements.

OTHER WORK EXPERIENCE

WARNER COMMUNICATIONS, New York, NY 1986-1988

Manager, Info Security

US POSTAL SERVICE, New York, NY 1974-1986

Data Security Officer

EDUCATION

BA, Liberal Arts Thomas Edison State College

CERTIFICATION

CBCP Disaster Recovery Institute, International

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