Sales Manager

Catherine Stopek

**** ****** ***** • Buford, GA *0518 • 678-***-**** (home) • 678-***-**** (mobile) • *******@*****.***

Profile A dedicated employee and effective team player who respects attention to details, policies, and

procedures. Able to multitask and work independently, quickly learn new systems and procedures,

and cooperate with as well as communicate to all levels of the organization.

Strengths Supporting supervisors and co-workers Communication – written and verbal

Maintaining company documentation and databases ISO audits

Resolution of issues and completion of tasks Training personnel

Conklin Corporation / Conklin-Intracom • Johns Creek, GA • 2001-2009

Experience

Engineering & Manufacturing Support Manager, ECN Coordinator, Data and Document Control

Administrator, Engineering Administrative Assistant

• Supervised the Inventory, Shipping, Receiving, and RMA departments within Technical

Operations. Reported to the General Manager and CEO. Trained and cross-trained

personnel.

• Participated in scheduling shipments, receiving components, shipping sales orders, issuing

return material authorizations (RMA) to customers, coordinating and prioritizing RMA items,

shipping of repaired product, resolving inventory issues, and the daily interaction with customer

service, testing, and production personnel. Entered and issued production work orders,

vendor purchase orders, and customer sales orders. Maintained associated company files.

• Coordinated Engineering changes including the research, preparation, verification, and writing

of ECOs as well as departmental implementation of ECN releases. Worked with the Engineers

to develop and maintain the Bill of Materials (BOM) for all company products. Entered data

into the company ERP system, including part numbers, part descriptions, component source

approvals, vendor information, customer information, and BOMs. Processed discontinuation of

products.

• Implemented drawing corrections and revisions, as well as issuance of similar component and

assembly drawings. Approved vendor proofs of custom product labels and box markings.

Reviewed final releases of Marketing documentation, product manuals, and user guides.

Structural North America / Pentair Water Treatment • Chardon, OH • 1994-2001

Experience

Engineering Technologist, Administrative Specialist, Quality Assurance Technician

• Conducted internal lab and production testing, coordinated third-party testing, trained employees

on new manufacturing techniques, investigated previous technical efforts.

• Researched, verified, and prepared documentation for Engineering releases including

Engineering notices, product and process specifications, product and component drawings,

test requests and test results. Processed Engineering released data, updated databases, and

revised files for internal, reference, and external use.

• Provided technical support for product literature, maintained drawings for computerized sales

catalog program, reviewed and edited sales documentation prior to publication.

Additional Professional Experience

• Conducted ISO / TL internal audits, trained personnel on department and company policies

and procedures, coordinated external audits, and revised quality process documentation.

• Reviewed Engineering, Sales, and Marketing documentation for completeness, format, and

compliance prior to formal release. Updated multiple department processes and procedures.

• Responsible for filing, retrieving, archiving, and distributing both electronic files and hard

copies of Engineering documentation, including transmittal to approved internal and external

customers, company vendors, and compliance agencies.

• Performed departmental and building administrative duties, including directing calls/inquiries,

processing and distributing company mail and announcements, monitoring office equipment,

coordinating company meetings and lunches, maintaining office and building supplies.

• Experience with Microsoft Office Applications, especially Word and Excel; Epicor DataFlo /

DataWorks ERP software; and familiar with AutoCAD and CorelDRAW.

Education Bowling Green State University – Bowling Green, Ohio

Bachelor of Science, Business Administration – Marketing 1989

Ursuline College – Pepper Pike, Ohio

Teacher Certification (K-8), Elementary Education – Mathematics 1995

References available upon request.

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