Project Manager Quality Control

**** ******** **. 972-***-**** (home)

ANITA EVANS Rowlett, TX 75088) 214-***-**** (BB)

*****************@*****.***

OBJECTIVE:

Teach individuals software technology in a fun and creative way that creates a positive experience

EXPERIENCE:

Technical Trainer

Baker & McKenzie 7/27/2008-Present

Develop application documentation and best practices

Create classes and schedule classes with current employees

Assist helpdesk calls with software application questions and quality control issues

Conduct New Hire Training on as needed basis

Instructor

Lawyers Assistant School of Dallas 3/1/2006-6/1/2008

Evening instructor for the Legal Secretary Program. Qualified to teach:

Word (all versions) Typing

Excel (all versions) Grammar and Spelling

PowerPoint (all versions) Dictation skills

Law Office Skills

Create curriculum for the school in for above classes

Software Trainer/Courseware Developer

TutorPro, LLC 2/1/2008-5/13/2008

Develop e-learning courseware modules for Office 2007 suite

Quality Control check courseware modules

Create course outlines and scripts for Office 2007 e-learning modules

Webinar training of legal technical trainers on how to use of the TutorAuthor NG, the authoring tool sold by our

company.

Software Trainer

Thompson, Coe, Cousins & Irons, L.L.P. 2/7/2005-2/1/2008

Develop application documentation and best practices

Create TCCI-U, an in-house technical training center

Develop and employ a cost-effective training system for satellite offices using remote access

Assist departments with web portal page development

Conduct New Hire Training on as needed basis

Project Manager for implementation of RollCall

Software Trainer

Jackson Walker, L.L.P. 4/1999-2/1/2005

Developed and published the instructional documentation for software applications

Co-developed JWU, the in-house technical university

Pioneered the submission of MCLE credits for technology related courses to the State Bar of Texas to encourage

attorneys learn legal technology to enhance their practice

Created the New Hire training program

Supported helpdesk with 2nd tier software issues

Helpdesk Analyst

Jenkens & Gilchrist 10/1997-12/1998

Maintained Call Center operations records

Provided offsite software and hardware support

Installed and updated hardware components and software applications on firm computers

8722 Bayshore Ln. 972-***-**** (home)

ANITA EVANS Rowlett, TX 75088) 214-***-**** (BB)

*****************@*****.***

EDUCATION

University of Texas at Dallas December 1990

Bachelor of Art, Cum Laude

Major in Communications, double minor in Computer Systems and Law

Southeastern Paralegal Institute May 1993

Paralegal Certificate

Class Representative, May, 1993

Scholarship Award, May, 1992

AFFILIATIONS

DALTT (Dallas Area Legal Technical Trainers) 2006-Present

Founder

LEAD (Legal E-learning for Advancement and Development program) 2006-Present

Member

Legal Technology Association, Dallas, TX 1999-2008

Vice President of Membership, 2004-2005, Member 1999-2008

International Legal Technology Association 2001-2008

Member

INTERESTS

Flyball, Bicycling, Camping, Reading, Writing and Photography

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