Manager Sales

Alistair Reece

Part-time Tasting Room Operative at Starr Hill Brewery

*************@*****.***

Summary

I have just moved from the Czech Republic to Charlottesville, Virginia. As such I am currently in

between jobs. Previously I was working in the telecommunications industry as a technical writer. I

have also been a language trainer, sales person and manager in various companies, usually being

head of a division or the entire company itself. I am a very adaptable person who has excelled in a

range of fields and positions, bringing my experience with me to address problems faced by an

organization.

Specialties

I am adept at analyzing a problem and finding innovative solutions which weren't immediately

obvious.

I am very methodical and well organized, as well as being skilled at planning and setting priorities,

both personally and for a team.

Experience

Part-time Tasting Room Operative at Starr Hill Brewery

September 2009 - Present (1 month)

Working weekends in the Starr Hill Brewery tasting room:

Serve beer samples to visitors

Encourage visitors to take the brewery tour

Sell brewery merchandise

Operate the cash register

Cash handling

General cleanliness and upkeep of tasting room area

Technical Writer at Sitronics TS

June 2007 - May 2009 (2 years)

Using a thorough knowledge of the SDLC to:

author user guides and other user documentation

edit and proof-reading SME documents

write requirement specifications and test cases

Interviewing SMEs to ensure documentation accuracy

Editor in Chief of corporate wiki

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Training new technical writers

Achievements:

Discovered and recommended Atlassian Confluence which is now the standard authoring tool in

the Documentation team, also played a major role in setting the structure of the wiki.

Consistently met publication deadlines.

Co-authored the Wikiveristy Technical Writing course.

Made the use of wiki, standard for the product I worked on.

Successfully passed a Telecoms Operator course with no prior knowledge of telco systems.

Successfully passed basic and advanced Technical Writing courses again without prior technical

writing exprience.

5 recommendations available upon request

General Manager at Camelot Languages s.r.o

July 2006 - June 2007 (1 year)

General oversight of the company – including strategy and procedures

Teacher training and team building

Negotiating contracts with clients

Actively recruiting new clients as well as expanding contracts with existing clients

Customer relationship management

Achievements

Increased the number and value of clients for both divisions in the company.

Re-motivated the teaching staff by supporting and trusting in their skills and experience, creating a

positive workplace where previous there was a culture of mistrust between management and staff.

Oversaw sale of language training division and re-focus of company towards translation.

Developed a cost savings plan that if it had been followed would have ensured the ongoing

profitability of the downsized company, it was ignored and the company went bankrupt.

Tour Manager at Prague Pissup

February 2006 - July 2006 (6 months)

Ensuring the smooth operation of all activities and bookings within the company - bascially making

sure that each "project" was achieved successfully and came in on budget

Preparing end of month accounts using single entry accounting, cash handling

Customer relationship management

Troubleshooting in the event of activity supplier problems with our customers

Achievements

Successfully collected all monies owed during my tenure, at times despositing thousands of pounds

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into the company bank account in cash.

Found several activity suppliers which cut our costs and thus increased profitability per person

takling the activity.

Content Manager at Old Town Apartments

June 2005 - February 2006 (9 months)

Writing descriptions of apartments in various European cities

Co-ordinating team of content writers

Preparing writing guidelines

Ensuring productivity through weekly writing quotas which directly affected pay

Writing content for a range of websites owned by the company dealing with subjects such as law

and healthcare

Achievements

Helped in the development of the in-house Content Management System from a user perspective,

making it easier for writers to use.

Consistently exceded required metrics for writing, both in terms of quality and quantity.

Improved the standard of non-native writers by tightening recruitment procedures and providing

online assistance through instant messaging software.

1 recommendation available upon request

Senior Sales Executive at Marcus Evans

March 2004 - March 2005 (1 year 1 month)

Telesales of exhibition space

Contacting and negotiating with senior management within potential client companies

Administration as necessary

Training new employees in the sales process in preparation for promotion to assistant manager

Achievements

3 times winner of monthly Top Salesman in entire Prague office.

Won 2004 Salesman of the Year for Prague Congress division.

Sold majority of space at 2004 FoodTECH congress in Warsaw, including the largest stand at the

exhibition.

1 recommendation available upon request

Teacher of English at Various language schools

July 2001 - March 2004 (2 years 9 months)

Teaching general and business English to students of various abilities and levels.

Planning and execution of lessons to suit client's needs.

Completion of all appropriate administration including timesheets and weekly schedules.

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Testing student progress through regular evaluations.

Achievements

All students taking Cambridge exams passed with a B grade or better.

Consistently received best student feedback in the various agencies I worked with.

Trusted to teach top management in most companies due to my professional and mature manner.

Senior Teacher/Assistant Director of Studies at Via Lingua

October 1999 - July 2001 (1 year 10 months)

Resource management

Arranging teacher schedules

Interviewing prospective teachers

Professional Development of teachers

Achievements

Saved a major contract for the company by building positive relationships with key decision makers

in the client company.

Education

Birmingham Bible Institute - degree awarded by University of Wales

BA (Hons), Theology, 1995 - 1998

Activities and Societies: Was involved in the Student Council and served in various positions,

including Head Student.

Honors and Awards

Marcus Evans Prague, Congress Division Top Sales 2004

Sitronics TS Training - Technical Writing Level 1

Sitronics TS Training - Technical Writing Level 2

Sitronics TS Training - TENNET Level 0 - Basic telephony and NGN

Sitronics TS Training - TENNET Level 1 - Operators

Co-author of the Wikiversity Technical Writing Course

Interests

I love to read as it opens new worlds of imagination as well as allowing insight from history. I also

enjoy writing, as you can see from my various blogs. To relax I like to cook and to create new twists

on recipes, in particular using quality beer in food. I have recently started making my own beer, which

has received very positive reviews from respected beer experts in the Czech Republic.

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Alistair Reece

Part-time Tasting Room Operative at Starr Hill Brewery

*************@*****.***

7 people have recommended Alistair

"Alistair was technical writer at SITRONICS TS when I was leading the development of one

product. Alistair made good job, creating documentation releases, updating and language

corrections. It was easy to find solving for all problems, because Alistair face them directly and

always found compromise solution to solve problem."

Robert Choteticky, Group Leader, Sitronics Telecom Solutions, worked with Alistair at Sitronics

TS

"Alistair was the Technical Writer responsible for User Documentation of IMS products. I remember

Alistair as proactive, reliable, responsible and self-driven person, able to concisely and clearly

communicate with the people on different level in the company. I especially appreciate his will to

help and to share know-how with the others as well as his sense of humor. It was my pleasure to

work with him."

Marek Gemela, Product Manager - Group Leader, Sitronics Telecom Solutions, worked directly

with Alistair at Sitronics TS

"Before I became Alistairs Group Leader we worked together on Sitronics TS documentation as

equal Technical Writers. Alistair is a responsible person able to work on complicated projects and

able to provide necessary documentation always on time. He has a gift to foresee incoming

problems and find solutions in advance."

Bartosz Gosiewski, Group Leader (TENNET Technical Writers), Sitronics Telecom

Solutions, managed Alistair at Sitronics TS

"Alistair brings a common sense approach to Technical writing that makes his work seem

deceptively effortless. He is direct, efficient and knowledgable enough to mentor and teach other

technical writers. He is a pleasure to work with ."

Bob Cooper, Group leader, Sitronics, managed Alistair indirectly at Sitronics TS

"Alistair has a natural mind for business and people. One of the top performers in the office, Alistair

surely aims to be the best at whatever he does. He takes initiative and has a real passion for

success."

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Edward Giangrosso, Senior National Accounts Manager, Marcus Evans, Chicago

(Prague), managed Alistair at Marcus Evans

"Very eloquent, fast typer and can write about anything with authority with a bit background study

on the subject."

max donelly, was Alistair's client

"A talented and enthusiastic person, Alistair is able to see beyond the obvious and identify solutions

to thorny problems. He has been in charge of editing our corporate wiki-based content

management system. He also structured and edited the content of wikiversity's technical writing

course. Alistair will be successful wherever he finds himself because of his high energy,

no-nonsense approach to work, and good humor."

Fred Williams, Group Leader, Technical Writers, Sitronics Telecoms Solutions,

Prague, managed Alistair at Sitronics TS

Contact Alistair on LinkedIn

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