Human Resources Customer Service

Natalie Woerthmann

* **** ***** **. ********, New Jersey 07746 732-***-****

Human Resources professional with 9 years of experience as a business partner in

Qualifications:

dynamic and fast paced environments

Experience: United Stationers Cranbury, New Jersey

Human Resource Manager/Generalist 2007-Present

• Serve as a business partner to Distribution line management, employees, both union and non-union in all

areas of human resources. Responsible for 2 distribution centers.

• Direct the daily activities and provide guidance to the HR representative and HR Coordinator.

• Perform as employee relations liaison to line managers and staff; handle employee conflicts and resolution

by coaching, counseling and providing advice.

• Partner with Department Heads to help drive strategic and tactical initiatives, including diversity.

• Plan and conduct new employee orientation for associates to foster a positive attitude toward company

goals.

• Respond to routine inquiries regarding policies, procedures, programs and benefits including FMLA, ADA

and other related leaves of absence.

• Administer performance management to ensure effectiveness, compliance and equity within the

organization.

• Develop effective communication tools and facilitate manager and employee training including, HR policy

overview, Performance Management and Non-Harassment. Secured two training grants from the State of

NJ totaling over $200,000.

• Create and provide various reports including HR metrics and ensure policies, procedures and reportings

are in compliance with labor laws.

• Participate in labor relations, contract negotiation and new program design.

Abbott Pharmaceuticals

formerly Kos Pharmaceuticals, Inc Cranbury, New Jersey

HR Generalist 2006-2007 (facility sold & closed)

• Provided employee relations support for 800+ employees. Responsible for assisting the resolution of

conflicts, advising managers, maintaining human resources policies and procedures. Execute all functional

areas of HR, performance management, compensation/analysis, benefits and organizational effectiveness

initiatives.

Genzyme Biosurgery Ridgefield, New Jersey

Human Resources Business Partner 2000 – 2006

• Assisted in the development of organizational planning, utilizing an understanding of business needs.

• Provided project leadership in the development of policy revisions, performance management roles and

other employee related programs

• Ensured consistent and equitable application of organization polices and procedures.

• Experienced and skilled in the investigation and documentation process with exceptional strength in

resolution, follow-through and closure. Ability to independently and proactively confront difficult issues

with sensitivity, professionalism and a consultative style.

• Resource to management in sourcing/selecting key talent for the organization for exempt and non-exempt

recruitment. Employ a customer service focus with both hiring managers and candidates to ensure

satisfaction in the process.

• Managed merit, bonus and incentive share cycles, acting as a consultant for managers. Aligned employee

compensation to ensure consistency internally and with the market by evaluating positions and

collecting/working with market data. Proven ability as a negotiator with respect to compensation

packages.

• Applied for and awarded “Exceptional Employer Award” for 2005 form the Employers Association of

New Jersey and Fortune 100 best companies to work for. Secured two training grants from the New Jersey

Department of labor totaling $52,000.

Biomatrix, Inc. Ridgefield, New Jersey

Benefits Administrator 1995- 2000

• Administered company benefits programs in accordance with appropriate legislation including medical,

dental, life, STD, LTD, FSA, workers’ compensation, FMLA, COBRA, 401(k) plan, stock options,

employee stock purchase plans. Arranged benefit and wellness fairs.

TRF/RBW, LLP Morristown, New Jersey

Accountant/Auditor 1993 –1995

Education: Pace University Pleasantville, New York

Bachelor Business Administration June 1993

Computer Skills: PeopleSoft 8, People Click, Vurv, Microsoft Office, ADP payroll, ADP Perspective, Sharedata for

Stock option management

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