Engineer Customer Service

Bunloeur Sean

*** ****** ***** ****

Cedar Park, Texas 78613

Home:512-***-**** Cell: 512-***-****

Email: **************@*****.***

SUMMARY

Highly motivated and enthusiastic Software test engineer. Consistently commended for ability

to work as a team member or independently achieving critical deadlines and be very efficient in

multitasking. Dedicated, results-driven, and energetic test lead with proven track record of

working in a worldwide team. Easily adaptable to change, with an eagerness toward learning

and expanding capabilities.

TECHNICAL SKILLS

• Experienced in testing, creating and executing test cases for quality customer products

• Work with development team to troubleshoot complicated software/hardware (board and IC)

defects

• Programming Languages: Java (J2EE), Servlet/JSP, Bash/Kshell Scripting, some C/C++

• Operating Systems: Linux/AIX/Unix, Windows, WinCE, QNX, OS/2 Warp, OS/400

• Tools: git, clearcase, cvs, LTIB, Ubuntu Linux, Fedora core, Redhat

PROFESSIONAL EXPERIENCE

Affiniscape, Austin, Texas 05/2009 – 09/2009

currentWeb based Application QA engineer. Test case writing based on Wireframes and

Project requirements, execute test cases, validate, identify and track defects through Parature.

FREESCALE, Austin, Texas 03/2005 – 05/2009

ARM Linux BSP (Board Support Package) Test Engineer on i.MX based platforms

• Perform both driver-level unit test and system-level test of scheduled OS ports on all supported

platforms during release cycles as well as between releases. Provide and maintain information

on regressions, defects and closures using Configuration Management tools.

• Enhance existing tests and verify 3rd party tests as needed in order to provide the most

comprehensive testing possible including but not limited to functionality, conditions under stress,

performance and certification. Managed the test procedures, plans, process, and test campaigns.

• Responsible for integrating various source code changes, recompiling the kernel and root

filesystem, and conducting system-level multimedia stress tests in order to find critical

software/hardware defects in time.

• Trained/lead multiple test teams in India and China to come up to speed with test procedure.

• Build/Modify/Test Redboot (ECOS base), ROM testing with SOFTSIM, and provide Demo support for

various divisions.

IBM, Austin, Texas 04/2004 – 03/2005

Linux Software Test Engineer on PowerPC

• Use Bash/Ksh and test tool STAF/STAX to create, automate, and execute tests on the latest

RedHat Linux Enterprise (RHEL3/RHEL4) and SuSE Linux Enterprise Server(SLES 9)

• Setup IBM pSeries and Blade Systems, network/CD install and configure Rhel3/Rhel4 and SuSE, executed

Java and DB2 test suites, test NFS, use KDB to help debug defects, and update firmware to weed out

problems within the kernel

IBM, Austin, Texas 1996 – 12/2003

Software Engineer/Test Engineer /Team Lead, 1998-2003

• Test lead for Service Management Framework, an all Java base Client/Server application

• Designed, created, and executed test cases assuring quality of software for each release

• Tested ICA, NetworkStation (IAD), Device Management Service (DMS), Watchdog test

suite, and OSGi test suite for products certification.

• Developed test cases using WSDD (Websphere) used for automating the test environment.

• Directly involved with developers in troubleshooting and isolating customers’ problems

assuring excellent customer service.

• Initiated numerous projects on quality improvement for software products.

• Cross platforms testing (Linux, WinCE, Windows NT/2000/XP, Unix, AIX, QNX, etc)

Co-op, 1996 - 1998

• Tested BDS (Business Discovery Solutions), Tested products on AIX platform.

• Worked with DB2 and Oracle, Handled data mining and lab administration.

University of Texas, Austin, Texas 1995 - 1996

Lab Assistant

• Wired Ethernet networks on campus, creating new labs for Computer Science Department.

EDUCATION

• BS Computer Science, University of Texas, Austin, Texas 1998

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