Seasoned professional experienced working in fast-paced, customer-centric environments requiring
strong organizational, technical, and interpersonal skills. Courteous and confident; polished in
communication with individuals at all levels including both internal and external clients. Excellent team
player. Detail-oriented, resourceful, and internally motivated. Able to complete multiple projects with
little supervision. 10+ years of expertise including:
Electronic Data Interchange PC and Mainframe environments
Business System Analysis Project Management
Creative problem solving Client Service & Relations
Business System Analysis and Project Management
Interfaced with functional users and clients for determination of functional requirements,
project coordination, and technical support
Defined and documented system scope and requirements and converted requirements into
detailed programming specifications
Acquired and retained in-depth knowledge of business applications and systems in order to best
advise of necessary and realistic modifications
Coordinated and conducted user training associated with system changes and new
implementations
Coordinated and managed multiple priorities and projects requiring adaptation to dynamic
variables
Created and maintained project schedules involving multiple resources from multiple technical
areas
Electronic Data Interchange
Experienced in ANSI X12 and EDIFACT standards
Well versed in technical EDI requirements including data mapping, transmission, receiving,
reporting and integration into business application
Partnered with business units to develop creative solutions using e-commerce technology
Responsible for research and planning B2B expansion outside of traditional EDI
Client Service & Relations
Interacted confidently with external clients via telephone, email, and face-to-face
communication
Coordinated with all levels of leadership and clients to provide successful solutions to business
and communication issues
Facilitated communication between technical and non-technical personnel both internal and
external
Management & Supervision
Directed the implementation and support of e-Commerce services and businesses for the
enterprise
Supervised team of 5 full-time, on-site and off-site employees
Responsible for staff recruitment, hiring, and training
Promoted rapidly from business analyst to manager at international manufacturing organization
EDI MANAGER, Murata Electronics North America, Inc., Smyrna, GA
EDI COORDINATOR, Lep Profit International, Smyrna, GA
EDI BUSINESS ANALYST/SYSTEMS ANALYST, Shaw Industries, Inc., Dalton, GA
Georgia Southern University, Statesboro, GA
Bachelor of Business Administration – Management Information Systems, Minor Psychology