Manager Project
Resume:
Curriculum Vitae
Name: Nicola Howen
Date of Birth: 29 November 1977
Address: ** ******, * ******* ******, Birmingham. B12 0NW United Kingdom
Telephone: 012*-*******, or mobile 077**-***-***
Email address: *********@*******.***
Drivers license: Full and clean
Introduction:
Twelve years print buying experience both agency and client side. Previous roles in
agencies has required good negotiation skills, a keen eye for detail, knowledge of
artwork and proofing techniques, understanding and utilising new technology where
possible, studio trafficking and invoicing clients on completion. Current role has built on
that knowledge to include project management, strategy planning, detailed budget
tracking and personal effectiveness.
Now looking for a new challenge abroad in a temporary or permanent position
depending on the opportunity.
Employment history:
2006 to present – Wesleyan Assurance Society, Birmingham UK
Production Manager
Example of just a few key projects:
Annual Statement Mailing
Project management of high profile annual policy statement mailing, which involves
reporting direct Executive Board on a monthly basis. This project covers a statement
value being mailed out to every client. It involves managing 25 team members across 9
different departments, and working on highly complex data. Over the last three years
project has gone from being mailed six months late followed by hundreds of customer
complaints to mailing on time, to budget and including accurate customer data. All
resulting in a drastic drop in customer complaints.
Marketing & Compliance Database
Project was to develop and implement a full marketing database which held PDF
versions of all literature produced, including the record keeping of approvals from key
departments. Accurate record keeping is a strict requirement of the Financial Services
Authority and will be audited by them from time to time. Understanding key stakeholders
needs and incorporating their requirements was essential in ensuring the project was
successful. The system has been live for over 18 months and has revolutionized the way
the Marketing department work, eliminating the need for any paper documentation.
Print Supplier Re-tender
Full and extensive re-tender of £1.5mil print spend including litho, digital, stationery and
logistical requirements. Tender consisted of six potential companies, including site visits,
detailed analysis of submissions, cost negotiation, environmental accreditations and
contract production. The contract was placed for four years after tight negotiations to
save £50,000 per annum off current prices.
Day to day work:
Also responsible for campaign management (direct mail), including costing, scheduling,
supplier management, press passing, data handling, reconciliation and dealing with
postal carriers.
Other daily duties include literature print requests, dealing with third party studio to make
amends to artwork, budget management, team leader, supplier relationship and logistics
2006 CCL Design & Marketing, Sutton Coldfield, UK
Production Manager
Job description:
Day to day purchasing of sheet-fed and web offset print requirements, for a variety of
business to business clients.
On press passing of print jobs worth in excess of £250,000 per run.
Daily administration, including client quotations, invoicing and studio analysis to
establish profitable clients.
Studio trafficking and scheduling.
Proof reading.
Quality control.
Review of internal processes and instigate new steps were relevant to ensure errors are
minimised.
2003 to 2006 – M3 Communications Ltd, Wolverhampton, UK
Production Manager
2001 to 2003 – Talisman Marketing
Production Manager
1998 to 2001 – BPH Ltd
Production Assistant / Account Executive
Academic history:
2 A’levels: English literature, media studies.
9 GCSE’s: English literature, English language, mathematics, biology, physics,
integrated humanities, business studies, art, pottery, politics, media studies.
References: Available on request.
Contact this candidate