Project Management
Resume:
Sara Kigozi
Northridge, Ca *1324 Cell: 818-***-**** ****.******@*****.***
CAREER SUMMARY:
Eleven years of extensive experience in business analysis, application testing
•
and database management.
Strong understanding of project management essentials, risk management, and the
•
software development life cycle.(SDLC)
Six years strong experience in JDE for the following modules: Finance (G/L, AR,
•
AP, Fixed Assets, ), Distribution (Sales, Procurement, Inventory) and Warehouse
Management
Familiar with current industry standards, such as SOX compliances.
•
Strong knowledge in data testing with structured QA process.
•
Extensive experience at documenting processes and systems and/or product
•
requirements.
Thorough knowledge of project methodologies and user acceptance testing
•
methodologies.
Exceptional organizational, planning, analytical abilities, problem solving, and
•
software implementation skills.
Adept at reducing development costs and providing traceability of projects.
•
Excellent communication, analytical, interpersonal, and presentation skills; expert
•
at managing multiple projects simultaneously.
Ten years of extensive software application development using RPG, RPGIV,
•
ILE, ORACLE and .NET.
Expert in business process engineering and software development life cycle,
•
including analysis, design, development, testing and implementation of software
applications.
Strong analytical and verbal/written communication skills as well as strong
•
presentational skills and an ability to communicate complex material;
Skilled in a broad range of development tools, both front and back-end.
•
Adept in project management, taking software projects through the development
•
lifecycle from analysis, requirements management, design and implementation.
Thorough knowledge of understanding domestic retail business and international.
•
PROFESSIONAL EXPERIENCE:
Technicolor Video Services, Camarillo, Ca
Senior Business Analyst - 7/2003 – 2/2009
Served as the communication liaison between business experts and the technical
•
team. Understands both the business domain as well as technical capabilities, in
order to define the optimal solution.
Gathered documents, analyzes, and draw conclusions on simple to complex data
•
and information.
Managed small to large-sized complex projects that have a long-term impact on
•
Business Unit operations across each phase of the Project Management lifecycle.
Developed, or coordinated the development of, reports, queries, forms, project plans
•
and screens to meet process and information needs of business units
Responsible for implementation and overseeing all aspects of the system
•
development Life Cycle (SDLC) comprising of requirements gathering, analysis of
the client requirement and making the functional specifications.
Analyzed the business needs of internal stakeholders, clarify the scope for project
•
efforts, and propose solutions.
Formulated proposals for system changes and information needs by analyzing
•
existing systems and procedures and defining technical and procedural
improvements.
Responsible for translating departmental business requirements into workable
•
system applications and improvements in Distribution modules.
Led project management activities and deliverable development including
•
preparation and management of project documents (i.e. Project Initiation
Document, Project Charter, Project Plans, Project Status Updates, Issue and Action
Item Log, Meeting Minutes, Meeting Agendas, Project Deliverables).
Analyzed and documented detailed functional requirements. Assess impacts upon
•
existing processes and systems. Develop new business process flows, graphical &
textual use cases, document business rules, and define system requirements.
Strategize project scoping and specifications documents, to clearly communicate
•
the project roadmap.
Followed through to ensure resolution, responding to user’s inquiries, requests for
•
assistance and needs, and providing user information and training as requested.
Developed specific project plans and monitor progress against agreed upon
•
schedules and budgets. Initiate changes to meet project deadlines including
assigning and ensuring the completion of tasks, supporting project schedule
development and resolving project issues. Proactively develop and execute project
risk mitigation strategies.
Implemented, tested and installed all software updates for assigned systems in EDI
•
and JDA systems.
Gathered requirements; translate needs into clear business requirements. Facilitate
•
discussions with stakeholders to uncover project objectives and requirements.
Planned and managed the requirements process, including managing scope and
•
facilitating trade-offs – scope, approach, quality, and timing – ensuring that
solutions are cost effective and of sufficient quality.
Executed daily operational activities related to Application Integration and other
•
interface platforms including mapping, operational monitoring and error handling.
Documenting current state (as is") and future state (to be") processes, systems
•
flows, and data flows.
Coordinated requests both internally and externally. Worked directly with business
•
partners to obtain requirements, performs detailed analysis, communicates
requirements to internal functional team for development and became the focal
point for communicating status/implementation progress to all Business units.
Interacted and provided assistance to the programming staff with testing and
•
debugging of application software.
Led initiative to produce in-house developing application to save outsourced
•
application fees, used in the Distribution Systems.
Analyzed user – reported problems to determine corrective action and ensures that
•
system documentation is at current levels.
Developed document standards to include specific mapping rules/logic.
•
Provided support to internal business units on data integrity and business processes
•
questions.
Extracted data from the system and generating analytical reports to make
•
recommendations to improve the business processes.
Led multidisciplinary team of up to 1 to 4 developers and analysts working on
•
multiple projects simultaneously.
Performed technical and functional analysis of ERP processes in the areas of supply
•
chain, financial, manufacturing, and warehousing & distribution.
Coordinated work of employees and outside contractors to meet deadlines, budgets,
•
and client demand.
Developed and maintained operational procedures related to sound business
•
practices.
Partnered with members of the IT department to keep systems working effectively,
•
with minimum downtime and coordinated patch updates.
Verified problem tickets via email or telephone calls, to determine if problem ticket
•
is real, or not just perceived.
Ensured that enough information about the problems is obtained from the users and
•
the clients., Updated the system issues via logs and track and issues
Trained and performed interviews of new-hires on the JDE and EDI systems.
•
Met with all developers and project stakeholders to lead a kickoff meeting.
•
Defined and introduced the project, team members' roles, and key deliverables.
•
Generated excitement and buy-in to secure commitment to project objectives, and
•
shared a group vision to start the team on a motivated track.
Held post-launch review meetings to revisit project strengths and liabilities, and to
•
build out better processes for future projects.
Developed understanding of business operations and applied it in researching
•
potential solutions.
Provided day-to-day analytical support to management and business units.
•
The Disney Store, Inc - Glendale, CA
Senior Business Analyst/ Developer -12/1998-7/2003
Responsible for development of requirements, specifications, cost justification,
•
testing, implementation, maintenance, documentation and support of technical
business solutions.
Perform SQL querying of Oracle database and process data.
•
Provide analysis, design, testing, implementation, documentation, and support of
•
quality POS payment solutions.
Developed and maintained reporting required monitoring results at the division,
•
location and storing level. This includes reporting for key performance indicators.
Developed and constructed efficient moderate complex level applications
•
including guest spending analysis, style planning, merchandising, accounting and
the payment system using (IP) Island Pacific. .
Research and recommend potential payment solutions to the POS and Retail
•
Systems organizations, and the retail business partners.
Participated in the development of standard tools and methodologies including
•
design specifications and programming standards.
Maintained code, design, and modified the retail planning system, generate
•
reports.
Provide ongoing direction and analysis of payment trends and
•
opportunities using the JDE Financials and IP.
Collaborate with business users and Oracle team in the design, development, and
•
deployment of new or improved business processes using Oracle E- business
applications.
Analyze performance of new stores, brands, and sales and oversee payment
•
projects from all requirements gathered.
Reporting responsibilities include preparation of the following: Daily Sales
•
Flashes, Guest Spending and Sales by merchandise department/brand Nationality
sales by location (UK, FRANCE, SPAIN and Other).
Managed programmers and contract personnel to quickly and efficiently handle
•
application type problems on a daily basis as well as work on small to medium
size projects, enhanced and converted programs for Y2K compliance.
Interpreted user needs, provided specifications to programming staff for
•
modifications needed on existing systems and entire (SDLC).
Designed and develop modifications module to interface AS/400 system with the
•
POS (Point-of-Sale) system.
Analyzed and reported on special promotions, Mark downs, and special events
•
assist in preparing and evaluating market share statistics.
Communicated and coordinated systems activities by extensive interaction with
•
user departments, other Information technology services business areas,
customers and/or service providers to ensure systems compatibility and cross-
departmental information needs are met.
OAO Healthcare Solutions - Chatsworth, CA
Analyst/Application Developer -10/1996 to 12/1998
Interacted with users to identify requirements for system enhancements,
•
production support and user training.
Performed programming and analysis for an Electronic Eligibility application
•
system utilizing RPG400 and CL.
Designed, developed and integrated new / existing applications including Claims,
•
Provider Pricing, Capitation, and Encounter reporting.
Worked on detail tasks that involved data mapping, documenting systems and
•
integrating various systems into MC400.
Configured lines, controls, devices and modems to access to different client
•
machines.
Researched and evaluated system problems; recommended actions and solutions.
•
Managed project phases from start to finish and reported milestones and critical
•
path on the schedule plan to the director of information systems.
Coding, design and implementation of new and modified applications to improve
•
business processing.
Designed and wrote specification for state requirement reporting of UB92 and
•
HCFA 1500. EDI medical documents to different health plans.
Managed Health Network – Los Angeles, CA
Senior Programmer Analyst - 7/1994 – 10/1996
Performed maintenance on the software 2000 financial package, i.e. (A/R)
•
Accounts Receivable A/P (Account Payable), Billing, P/B (Premium Billing) and
Capitation.
Designed and implemented system security procedure and authorization access.
•
Researched and fact finding to develop and improve system applications.
•
Prepared detail design and specifications for which applications are written.
•
Responsible for analysis, design, programming and quality assurance of code.
•
Enhanced programs based on companies needs and user requirements, major
•
concentration on eligibility and provider pricing.
Prepared annual budgets reports and directed the flow of strategic market
•
information to business to business teams.
Developed major modifications to the financial utilization review systems
•
resulting in substantial cost and time savings.
Programmed and implemented insurance calculations in the system.
•
Brown Jordon, EL- Monte CA
Programmer Analyst - 8/1992 – 7/1994
Designed production scheduling system and maintain the PCR application.
•
Test and debug application programs, problem determination and resolution.
•
Maintained system programs and code for the manufacturing system.
•
Maintained existing programs; assist in the investigation and evaluation of new
•
software techniques.
Communication and consultation with users during system development cycle/ or
•
in the investigation and solution of problem areas.
Practices included analysis, programming coding, testing, documentation and
•
implementation.
Designed major programming changes to the material management report.
•
Handled the production support for the distribution analysis system.
•
Frederick of Hollywood, CA
Programmer Analyst -12/1989 – 6/1992
Customized the automated check printing program using bar codes.
•
Responsible for designing computer systems and reports, files and programs and
•
user documentation.
Assisted in the migration from System/38 to the AS/400
•
Analyzed existing system and programming logic to provide efficient machine
•
operations.
Facilitated project meetings and gather all necessary requirements for system
•
applications i.e. order processing, retail and financial applications which includes
inventory control, drop ship, order processing, billing, pick process, purchasing.
Gathered requirements, analysis, document, Code, and assist with user’s
•
requirements.
Developed, revised system specifications and design.
•
Trouble shooting users problems on the financial systems and supporting payroll
•
Wrote programs utilizing bar codes and significant subfield processing.
•
EDUCATION:
Bachelor of Business Management
PROFESSIONAL TRAINING:
Software Project Management, Time Management Training
COMPUTER SKILLS:
Hardware: IBM PC & Compatibles, SYS/38, AS/400, I Series, Web
Server, SQL Server
Software: RPG/38 & 400, RPGIV, CL, ILE RPG, DFU, SDA, RDA,
VIEW, DBU, HTML Query 400, DB2, PDM, SEU, FTP,
ORACLE, DDM, SQL, XML. .NET, MS Office (Word, Excel,
Access, PowerPoint, Visio, Project) Outlook, Aldon -
(Change Management), Cognos, Microstrategy Reporting
Systems/Packages: Island Pacific (Retail Package), MC400 (Health Managed
Care) PCR (Manufacturing), OASIS (Mail Order and
Distribution), Hyperion (Planning and Financial), Sterling
(EDI), GENTRAN, Red Prairie, Apparel, Retail, JDE.
Distribution, SAP, ORACLE, Warehousing, Order
Fulfillment, Purchase Order Processing, Accounting,
Financials, Red Prairie, JDE, JBA, Order Financials (AP/AR,
FI, PR, AU)
Contact this candidate