Darren D Cimiluca
**** ******* **** ** * • Jacksonville, FL 32258• 786-***-****
******.********@*****.***
Objective
To obtain employment with an innovative, passionate, and customer focused organization where I
can use my experience and education to immediately contribute to profitability and increased
market share.
Education
Bachelor of Science in Marketing, December 2003
Minor in Communications
University of Central Florida, Orlando, Florida
Relevant Experience
Acquisitions / Purchasing Management, Carmax Auto Superstores, October 2007 –
August 2009
Store Management for Fortune 500 employer.
Managed entire supply-chain process from wholesale acquisitions to reconditioning
to marketing.
Worked with other departments to create strong customer experiences.
Managed and coached team of sales professionals to ensure sales and purchasing
excellence.
Marketed Carmax appraisal services to new customers through direct marketing,
print advertisements, and email campaigns.
Monitored and Managed post-experience customer satisfaction surveys to strengthen
customer retention and provide team feedback.
Conducted competitive analysis to increase market share and presence.
Successfully managed, coached, and trained sales consultants.
Made financially sound purchasing decisions for large acquisitions.
Created reports to maximize buyer performance using sales data, profit margins, and
vehicle types.
Implementation Manager / Trainer, MICROS Systems– Tangent POS, January
2006 – September 2007
Project Management; successfully led large, complex, system installations at
stadiums, arenas, convention centers and other large venues.
Marketed IT Services and consulting to businesses in the hospitality and restaurant
field.
Preparation of Gap Analysis, Use Cases, and JAD/JAR documentation.
Traveled to perform onsite project management duties including coordination of
technical resources and training collaboration to ensure successful deployment.
Conducted on site and remote training sessions and webinars for all of user abilities.
Created learning plans, training materials and presentations for on-site training
sessions.
Identified opportunities for up-selling new products and services to existing and
potential clients.
Trained new Implementation Specialists and Technical Support Personnel on Tangent
POS systems and Software.
Networked wired and wireless POS Terminals to database and transaction servers.
Managed client requests for custom functionality and custom Crystal Reports.
Installed Microsoft SQL Servers, created SQL databases.
Analyzed and tested new versions and revisions of Tangent Software.
Provided post implementation on-site event support.
Loan Officer, First Mortgage Group, March 2005 – December 2005
Generated new leads with borrowers and negotiated terms between lenders and borrowers.
Managed relationships with borrowers, realtors and lenders.
Underwrote files and managed numerous clients simultaneously.
Created direct marketing campaigns to develop business opportunities.
Account Executive, IKON Office Solutions, March 2004-March 2005
Consistent performance as an outside sales rep selling high end digital document equipment.
Created and executed strategic sales plans to support retention goals.
Fostered long-term relationships with clients.
Identified opportunities for new business and marketed upgrades or new equipment.
Special Skills and Activities
Expertise in all Microsoft Office Applications including MS Word, Excel, Powerpoint,
Outlook, and Access.
Marketing Internship from 2001-2003 for printing communications company.
HTML editing and creation experience.
Adobe Reader, Acrobat, and Photoshop experience.
Preparation and presentation of marketing analysis and sales recommendations.
Leadership and training of a sales force.
Strong knowledge of marketing planning and marketing research.
Habitat for Humanity Volunteer.
Ronald McDonald House Volunteer.