Customer Service Manager

Stephanie M. Davis

*** ***** *** ******

Upper Sandusky, Ohio 43351

Home Phone 419-***-****

OBJECTIVE : Seeking full time position for Office Administration

OBJECTIVE

QUALIFICATIONS:

QUALIFICATIONS

I am currently employed at the Timken Company as a Logistics Coordinator. In this position I have to

pay superb attention to detail while making bill of ladings for drivers as well as entering shipments in

several websites daily to provide routing for upcoming shipments. I have to be a quick learner being

the only person on my shift in this position. I use Microsoft Word, Excel, PowerPoint, and E-mail on a

daily basis. Due to salary cuts, I have been asked to fill in for other positions while performing my daily

job. Multi-tasking is a must with my occupation. I have been working with customer service for eight

years and have developed professionalism, strong communication skills, and excellent work ethics. I

am very self motivated and always dedicate myself to do the best at any job I acquire.

EDUCATION:

EDUCATION

2001-2005 Diploma, Northmor Jr./Sr. High School

2005-2006 1 year of education toward Accounting degree, The Ohio State University, Mansfield

Related Course Work:

Speech and Communications Web Page Design

Computer Technologies Keyboarding

Computer Applications Excel, Word, PowerPoint

Accounting I, II

EMPLOYMENT:

EMPLOYMENT

2006-present Logistics Coordinator, Timken Company

Duties: Data entry for shipping, customer service, produce bill of ladings, and website

shipment entries. Run several applications including: SAP, DCS, Excel, Word,

PowerPoint, and E-mail. Currently responsible for running the daily backup

for Data Processing.

2005-2007 Teller Supervisor/Customer Service Representative, Galion Building and Loan Bank

Duties: Operated Computer, managed cash drawer, made deposits and withdrawals,

ran loan payments, filed paperwork, answered telephone calls, balanced vault and

ATM, opened and closed the bank, and opened new accounts. Supervised 3 tellers

daily.

2003-2005 Shift Manager, Kentucky Fried Chicken

Duties: Prepared food, cleaned dining area, washed dishes, operated cash register,

answered phone calls, took food orders, balanced drawer, opened and closed

restaurant, and customer service. Managed shifts of 5 associates.

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