Customer Service High School
Resume:
Tracey Ezell
Orange Park, FL, 32073
October 12, 2009
Vila & Son Landscaping
Jacksonville, FL, 32259
Dear Vila & Son Landscaping:
In regard to the receptionist/assistant position that was posted on the Indeed website, I am
very interested in the opportunity. It would be my pleasure to join your company. Below
is an overall summary of my resume, which is attached:
Currently, I am a 2nd year student at Florida State College at Jacksonville, FSCJ, with
a 4.0 GPA.
I worked at Dunkin Donuts for 4 years and was a Shift Leader the last year I was
there. I was responsible for training and supervising those who were new to the
company. I am current ly working as a Cust omer Service Representative at Sweet
Factory doing customer service and exchanging monies.
I am committed, hard worker who has experience in customer service, exchanging
monies, and using computer programs which are listed on my resume.
I would greatly appreciate an opportunity to join Vila & Son Landscaping. Thank you
for your time and your consideration. You may reach me at 904-***-****. I look
forward to hearing from you soon.
Sincerely,
Tracey Ezell
Enc: Resume
Tracey Ezell
695 Charles Pinckney St., Orange Park, FL, 32073
***********@*****.***
Objectives: Entry Level General Office Duties / Data Entry
Profile
Experienced customer service representative responsible for
employee supervision and training.
Skilled in handling customer incoming calls, and the use of general
office equipment.
Computer literate in Microsoft Word, Excel, Powerpoint, and
Access.
Experience Sweet Factory at the Orange Park Mall, Orange Park, FL
March 2009 – Current
Customer Service
Provide customer service for all those who come into the store
Fill bins with candy
Make sure the bins are clean and stocked
Inventory
Make sure the safe and the cash register drawers have the proper
amount
Dunkin Donuts, Orange Park, FL
May 2005 – March 2009
Customer Service
Managed store and all operations on several occasions
Supervise employee performance and job completion
Train new employees
Provide customer service for both drive-thru and the front registers
Exchange monies to ensure cash register drawers are properly
stocked
Education
Orange Park High School
Earned High School Diploma
Currently attending Florida State College in Jacksonville
Second year
With a 4.0 GPA
Awards / Extra-curriculum Activities
Multiple A&B Honor Roll awards
Awarded Bright Futures Scholarships for 3.7 GPA
Awarded $500 Pepsi Scholarship Fund for scholastic excellence
Spanish Honor Society
Student Counsel
Student Government
Community service to include:
o YMCA- office work
o Spanish Honor Society in Orange Park High School
Campaigned, collected, and delivered clothes and
canned food to the needy
Languages Fluent in:
o Spanish
o English
References
Cherita, Store Manager, Sweet Factory, store # : 904-***-****
Richard Jones, Store Manager, Dunkin Donuts, cell # : (904) 993-
1362
Contact this candidate