Project Manager Customer Service
Resume:
Mathew Kanjirath PMP
Sterling, VA *****
Email: *********.****@*****.***
OBJECTIVE
Seek a position as a Program or Project Manager based on my experience as a Program and Project Manager in
different industries and applications.
CAREER HIGHLIGHTS
Successfully managed contract and employee compliance mandates for the Army Separations Program
Leadership in resolving complex inter-department (Contracts, Finance and HR) issues maintaining high
customer service levels
Experience with Earned Value Management (EVMS) at a corporate level to measure the success of the
overarching corporate portfolio and estimate cash flow
Program Manager for Title Closing Services for the Department of Housing and Urban Development (HUD) for
the state of Oregon. Held P&L responsibility for the Branch location in Portland for this effort.
Achieved mission oriented goal of creating a separate division within the Human Resources Department for
staff recruiting with a clear focus on customer service.
Project Manager and Quality Assurance Analyst for an off-shore HIPAA compliant product development effort
EXPERIENCE
Instos Inc. Nov 2008 – August 2008
Program Oversight – Army Separations Program
Supported the Army Separations Program dealing with the digitization of medical records for soldiers
separating from the Army.
Defined labor categories and generic position descriptions for the Contracting Office of the prime.
Oversight on recruiting and billing for the organization
Provided overall corporate development guidelines in managing Federal Compliance issues relating to the
Federal Acquisition Regulations to the management of Instos.
Proposal Development and Teaming Relationships
Created teaming relationships with over twenty partners for three large IDIQ bids for HR Solutions based on
strategically defined win-themes.
Identified past performance and technical capabilities that meet compliance with Request For Proposal (RFP)
requirements both internally as well as from partners.
Contributed to the proposal development effort as Proposal Manager, Technical Writer, and Red Team review
member and in other roles as required. Award notification expected by September 2009.
Director of Recruiting – Aviel Inc Sept 2006 - July 2008
McLean, VA
Initiated change in the organizations perception of Recruiting as a passive function under Human Resources.
Hired and mentored recruiters to establish a direct teaming relationship with Project Managers to be their one
point of contact within the company for all their project staffing needs. Lead and managed the team in
supporting prime contracts with the US Federal Government space including DHS, USDA and FAA. Lead
strategic planning for recruitment activities to provide a pipeline of candidates in Acquisition, Contracts,
Financial Management and Program Management.
Provided overall check on profitability and compliance to contract labor requirements on all offers made to
candidates based on requisition and request for offer.
Page 1 of 3
Provided labor rates and estimates on proposals in order to get pricing information on labor categories
requested n the bid.
Sr. Technical Recruiter, CACI April 2006 - September 2006
Falls Church, Virginia
Supported engagements within the Department of State, Department of Agriculture and the Federal Bureau of
Investigation for CACI, a company identified as the Fortune 1000 largest in the year 2006.
Advised Program Managers and mentored junior staff in implementing best practices in IT staffing.
Program Manager for an Alaskan Native owned Corporation (ANC) March 2002 – Feb 2006
Director, Business Development, Cambridge Systems Inc and
Chantilly, Virginia
Program Manager for the capture, proposal effort and implementation of a Branch Office in Portland, Oregon to
handle a three year contract with the Department of Housing and Urban Development (HUD) as Escrow / Title
Closing Agents for the state of Oregon. Used Project Management artifacts including WBS, Risk
Management, Control budget to set up a branch office in Portland, set up a team with performance
measurement standards and a system of forecasting future work load and analyzing day to day activity through
measurement of closing documents that were processed at the branch.
Initiated Earned Value Management (EVMS) at a corporate level to measure the success of the overarching
corporate portfolio
Sales Manager for the Medical Equipment Group (MEG), a division of Cambridge Systems, providing medical
equipment and supplies to the Department of Defense and other Federal agencies. Managed a team of 10
sales representatives and provided strategic direction leading to increase in sales revenue from $40 million to
$70 million in one year.
Capture Manager for identifying and developing a teaming relationship with Community Digital Utilities Inc
(CDU) as their technology-partner to facilitate the development of a “digital utility”, a conceptual model that
integrates various social, health and economic functions within a community, village, city or state. Established
relationships with key members of the Alaska State Legislature and Educators and obtained their conceptual
acceptance of the joint proposal. Led a team of thought leaders and industry experts to come up with a white
paper solution for Alaska that includes a self-liquidating bond issue by the state to finance the infrastructure
requirements.
Product Manager for an off-shore HIPAA compliant product development effort. Created and managed project
schedules to ensure overall project success including managing project milestones, budget and quality.
Interfaced with customers, demonstrated and presented the product and managed expectations. Product was
developed using HL7 standards using Oracle 8i and Tomcat server for a pilot installation. Obtained HIPAA
privacy certification from Brainbench to understand functional requirements.
Sr. Technical Recruiter, Mindbank Aug 2000 – Jan 2002
McLean, Virginia
Opened the World Bank staffing account for Mindbank through professional networking and relationship
building efforts. Serviced and built the World Bank’s Treasury account by providing them qualified
professionals with a combination of financial and technical skills. Earned the distinction of preferred vendor with
the Treasury Department of the World Bank.
As a senior Technical Recruiter for Mindbank’s professional services business, developed strong business
relationships in the federal government and private industry to deliver qualified technical consultants with both
functional and application development skills. Through extensive networking, identified, sourced and recruited
top-secret cleared professionals for defense projects.
Page 2 of 3
Corporate Recruiter, TMA Corporation (L3 Communications) March 1999 – July 2000
McLean, Virginia
As the Corporate Recruiter, responsible for identifying and recruiting naval ship building engineers with the
ability to obtain top-secret security clearance. Coordinated requirements with Program Managers, organized
commercial professional job fairs and military transition job fairs. Interviewed, assessed and short listed
candidates for staffing open positions in the organization.
Business Manager, Engineering Systems Solutions Aug 1996 – Feb 1999
Frederick, Maryland
Provided consulting services to temporary and technical staffing agencies in identifying and recruiting overseas
technical professionals. Involved with sales of professional services to several organizations nationwide. In
addition, teamed with Polaris Software, an Indian operation, to represent their offshore development
capabilities in the US.
Launched an IT consulting business, “Log-in Systems”. Used financial, business and vendor management
strategies to regulate cash flow effectively. Recruited key personnel for projects. Part of the Proposal Team for
evaluating proposed technical solution and provided costing of labor effort on information technology proposals.
Senior Manager, Mastech Corp, (Now IGATE Capital) Aug 1993 - July 1996
Fairfax, VA
Managed and mentored the recruiting team and provided technical assistance to Business Development and
Sales Team in identifying and qualifying opportunities
Led the staffing efforts for the Composite Health Care Systems (CHCS) Program Management Office.
Managed and mentored a team of 3 technical recruiters. Coordinated with the sales department and opened
new accounts and diversified company presence. Identified, developed and managed third party vendors.
Introduced the Internet as an effective recruiting tool for the entire organization.
Account Manager, Syntel Inc. Jan 1990 - July 1993
Troy, Michigan
Account Manager for client New Venture Gear, staffing software professionals for them with highly specialize
technical skills.
Coordinated all requirements and sourced them nationally and internationally (India and Australia) through
teaming partners and registered vendors. Developed new vendors and sources for specific target skills. .
Information Technology Professional Jan 1982 – Nov 1989
Consulting Firms, Mumbai, India
Program Manager for implementation and of an Integrated Hospital Management System for Jaslok Hospital in
Mumbai. Involved from concept to completion, from sales, capture management and implementation.
Project Manager for managing customers financial accounting requirements at a datacenter. Customers
included Cadbury India, Richardson Hindustan and Reliance Textiles among others.
Developed programs for Financial Accounting packages for a data center
EDUCATION
MBA Asian Institute of Management, Manila (set up by Ford Foundation and Harvard University)
PMP Certified by the Project Management Institute
OTHER
US Citizen
Have the ability to obtain and maintain a clearance if required
Page 3 of 3
Contact this candidate