Manager Administrative Assistant

Suzanne L. Santo

http://www.linkedin.com/pub/suzanne-santo/4/427/52a

**.*****@*****.*** Pleasanton, CA 408-***-****

Professional Summary

Results-driven hands on recruiting professional with extensive experience in Information

Technology. A very team oriented individual with excellent knowledge of recruiting and hiring

processes including sourcing, interviewing, tracking, salary negotiations, and closing. Strong

technical/business acumen and understanding of technical requirements. Solid sourcing skills

and experience sourcing passive candidates using complex Boolean searches and creative

manipulation of databases. Possess a fabulous mix of both agency and in-house recruiting

experience throughout career.

Technical Summary

Knowledge and ability to use Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

PeopleSoft, Eudora, Meeting Maker, Lotus Notes, Icarian, Citrix MetaFrame

Professional Experience

Bay Area TechWorkers October 2007 –

Present

Technical Recruiting Specialist

• Identified and built relationships with candidates possessing technical skills used in the high

tech/IT industry.

• Responsible for sourcing, screening, and interviewing candidates, negotiating salaries, and

closing candidates.

• Extremely familiar with the process, software and protocol of multiple VMS’s.

• Managed up to approximately 15 job orders at a given time in a high-volume, fast-paced,

multi-tasking environment.

• Full cycle recruiting form sourcing candidates to reference checks and negotiation of offer

letters.

• Recruited Software Engineers, Software Architects, Network Engineers, Project Managers,

Web Developers and Content Producers along with senior level Marketing, Sales and

Program Managers.

• Managed relationships and negotiated contracts with temporary agencies and third party

vendors.

• Negotiated Professional Services Agreements with contract consultants on 1099.

• Recruited and pre-screened candidates based on hiring manager's criteria and presented

candidates meeting those requirements.

• Played a key role in the success of hiring and managing a first time program launched by

client with success under budget.

Rose International March 2007 – October

2007

Technical Recruiter

• Managed recruiting efforts to meet client needs for IT contractors.

• Sourced and placed employees in roles at client site for functions including: Project

Management, Business Analysis, Software Development, Software Testing, IT support roles

and others.

Venturi Staffing Partners Inc. Santa Clara October 2006 – February 2007

Account Manager

• Provided staffing services for assigned accounts.

• Assessed customer needs, obtained detailed job requirements, source, screened,

interviewed and dispatch the appropriate candidates per requisition.

• Served as a liaison between clients and employees.

• Monitored worksite performance of employees and take appropriate measures to resolve

disciplinary issues.

• Developed and maintain professional partnerships with clients.

Kaiser Permanente – (IT), Pleasanton, CA September 2005 – August

2006

Senior Recruiting Assistant

• Responsible to work on a one-on-one basis with candidates and new hires.

• Managed and tracked files to ensure all information is enclosed and accurate.

• Assisted Recruiters by managing and processing all new hire paperwork, including offer

letters, new employee health screens, tax forms, I-9 paperwork and background screening.

• Worked with the Kaiser Benefits and payroll system, processing paperwork and

troubleshooting problems.

• Maintained working relationships with hiring managers and administrative staff in Program

Offices functional areas.

• Maintained applicant and requisition information in ICARIAN and KPHIRES database

(PeopleSoft).

• Assisted Recruiters in recruiting process, i.e. reference checks and interview scheduling.

Stanford University, Stanford, CA February 2005 - May 2005

Graduate Student Housing Associate (contractor)

• Worked with graduate students to ensure they received accommodating housing for each

semester.

• Used multiple in-house databases with confidential information regarding students & room

assignments.

• Managed assigned graduate studio housing for Escondido Village.

• Successfully managed the upload onto card reader server that students use for security

purposes.

• Managed multiple work order data entry necessary for Housing Supervisors to ensure that

the unit turnovers are correctly & promptly prepared.

Google, Mt. View, CA July 2004 - September 2004

Recruiting Coordinator (contractor)

• Supported recruiting functions with recruiting processes that includes: scheduling

interviews, organizing travel arrangements for candidates, reserving conference rooms, and

preparing offer letters.

• Created and distributed employment-related correspondence; e.g., applications, forms,

offer letters, and orientation materials.

• Initiated and completed all background investigations.

• Maintained responsibility for entry, maintenance, and integrity of data in ATS and

producing ad hoc recruiting reports.

• Communicated professionally, tactfully and with the utmost diplomacy at all times,

treating all candidates with dignity and respect and maintained a high level of

confidentiality at all times.

• Performed various administrative duties that support the recruitment function.

• Created and maintain job postings on external job board websites.

• Participated in process development and process improvement.

Cisco Systems Inc, San Jose, CA July 2002 -

April 2004

Administrative Assistant - Intern

Supported 2 diverse teams within Cisco (Strategic Alliances Marketing & Technology Center).

• Managed Strategic Alliances PO budget for all marketing activities such as trade shows &

product promotions.

• Managed budget adjustments, i.e. accruals, cross-charges, allocations, prepayments, and

invoices.

• Directly supported 2 Directors of Engineering in the Technology Center & team of 50+

engineers.

• Updated internal web pages using MS Frontpage as well as assisting in engineering projects

that required lab assistance.

• Involved in testing projects that required general knowledge of pc functions.

• Successfully managed budget issues, calendars & events, both on a small and large scale,

expenses, travel arrangements & off-site social functions while providing administrative

support to high level managers & directors.

Tahoe Networks Inc, San Jose, CA April 2001 - June 2002

Human Resource Administrator

• Created and maintained confidential personnel and stock files for 140+ employees and

contractors.

• Managed entire HRIS database (PeopleTrak) including processing employee status change,

accurately posting documents (job descriptions, updated HR forms, employee directory)

onto server & websites.

• Managed the immigration process by working directly with attorneys on filing H1-B Visa

applications, H1-B transfers, TN Visas and Permanent Residency applications.

• Responsible for management of benefits vendors to manage annual renewal of all benefit

plans, managed Open Enrollment process.

• Conducted informational benefits program Meetings Company wide, maintained the

organization chart, processed employment verifications, provided support for the Finance

team on special projects as necessary and processed payroll using ADP software.

Education

San Jose State University, BA - Psychology, Minor: Gerontology, 2004

Awards & Certifications

2004: Cisco CAP Award

2002: Part 1 Introduction to Payroll (APA American Payroll Association)

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