Quality Assurance Six Sigma
Resume:
Ervin Abernathy
Spring Grove, IL 60081
Objective
To achieve a challenging and rewarding position as a Supervisor/ Manager in a growing company where I
can utilize my 17 years of experience to help produce a safe, quality product.
Professional Profile
Results-driven, dedicated, with wide range experience in ISO 9000, customer communication and
continuous improvement. An intricate part of the ISO 9000 Implementation team including writing and
maintaining all policies, work instructions and standard references. Trained internal auditors as well as
being an internal auditor for five years.
Responsible for daily control all shipping, receiving and packing of aluminum manufactured products.
Including rush orders on a daily basis and scheduling of material and trucks.
Oversaw day to day quality assurance for an extensive client base. Communicated directly and daily with
customers regarding product quality and also resolved their concerns. Maintained extensive field contact
with customer base to help understand the customer requirements. Helped customers distinguish between
quality issues and assisted customers with troubleshooting their own equipment. Conducted root cause
analysis for quality issues and supplied corrective actions.
Nichols Aluminum Lincolnshire, IL 1991-2008
2003-2008
Lean Manufacturing Leader/Supervisor
• Facilitated over 30 successful Kaizen Events within Nichols Aluminum’s four facilities
• Successful results included 70% improvement in set-up reduction, 40% improvement in quality, 5S Event
scores of 4 or better
• Co-Lead multiple six sigma events
• Greenbelt in six sigma
• Lean efforts resulted in increasing plant capacity by 20%
1995-2003
Plant Technical Supervisor
• Direct contact with customers to resolve quality issues via verbal contact and field contact
• Responsible for overseeing daily operations of three departments including production, machine repair,
employee scheduling, quality assurance, equipment and quality troubleshooting.
• Responsible for performance reporting on a daily and monthly basis including corrective action for
production, quality, and uptime
• Responsible for ensuring all safety procedures were followed, as well as, investigating and supplying
corrective actions for injuries and near misses.
• Responsible for all shipping and receiving activities
• Responsible for plant layout and inventory storage
• Active member of implementation team which successfully completed ISO certification on the first
attempt
• Responsibilities included creating work instructions, standard references and policies for five production
work centers
• Facilitated and led training of employees
• Responsible for revising and maintaining ISO controlled documents
• Auditor of ISO system for 5 years
1994-1995
Rolling Team Leader
• Responsible for all operators on the line.
• Responsible for meeting production standards.
• Responsible for all quality including surface, width and gauge
• Responsible for all paperwork and production tracking of the shift
• Responsible for trouble shooting equipment and quality issues
1993-1994
Cold Mill Operator
• Responsible for all operators on the line.
• Responsible for meeting production standards.
• Responsible for all quality including surface, width and gauge
1992-1993
Slitter operator
• Responsible for all operators on the line.
• Responsible for meeting production standards.
• Responsible for all quality including surface, width and gauge
1991-1992
Forklift operator
Responsible for loading and unloading slitter production lines.
Education
College of Lake County Industrial Engineering 1995-96
Technical Skills
• Conduct Field Trials
• Troubleshoot equipment and quality issues
• Compile and analyze data
• Lean Manufacturing
• Implement new processes
• Αuditing of key processes
• Green belt in Six Sigma
• Production scheduling
• Control Inventory
• Excel, Word, Access, PowerPoint, QAD(MRP)
• Fork truck/overhead crane operator
• Slitter operator
• Cold mill operator
• Annealing operator
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