Engineer Quality

Jamie Michael Thatcher

**** ***** **** **********, ******* 46168

Cell: 317-***-****

Email: *********@*****.***

PROFESSIONAL SUMMARY

Proficient in working with and supporting electronics assemblies, sub assemblies and components primarily focused on car

audio/navigational systems for major automotive OEM’s. Good understanding of problem solving techniques and processes,

with working knowledge of various test equipment. Work well within a team environment, and function efficiently on

independent projects and tasks.

WORK EXPERIENCE

Alpine Electronics of America

Process Engineer

December 2008 to present Greenwood, Indiana

• Coordinate process activities for major automotive OEM’s for new model launch and reworks.

• Develop and maintains all quality documents for the related customers.

• Implement all software / hardware updates required by the customer.

• Identify and source all needed equipment for new assemblies or inspections.

• Develop rework instructions and monitor the rework for quality assurance.

• Coordinate the development of packaging between customers and suppliers.

• Lead internal quality meetings with our China manufacturing plant to review product analysis and suggest corrective actions.

• Lead bi weekly customer quality meetings to present all analysis findings along with corrective actions and implementation

dates.

Alpine Electronics of America

Field Quality Engineer

January 2006 to December 2008 Greenwood, Indiana

• Create and follow the progress of Global Correction Action (GCA) requests for factory defect products.

• Close Global Correction Action (GCA) as countermeasures are implemented and create customer corrective action reports.

• Create monthly reports of product quality based on analysis data reported by technicians.

• Create work instructions for quality inspection testing.

• In depth analysis on No Trouble Found (NTF) products in vehicle and on systems test bench.

• Lead monthly quality meetings with customers to discuss open quality issues.

• Prepare pre production samples by updating units to the proper software levels and gather all necessary documents.

• Provide training to analysis technicians on product specific features and functions.

• Provide training to analysis technician on specific customer diagnostics software.

Alpine Electronics Research of America

Systems Integration Engineer

October 2004 to December 2005 Greenwood, Indiana

• Perform product software development testing on system benches and test vehicles.

• Working knowledge of vehicle bus systems (CAN, MOST) along with supporting analysis tools CANoe and Optolyzer 4MOST.

• Participated in customer test drives and meetings.

• Experience with telematic system testing.

• Perform in vehicle testing on field claim products.

• Verify software big fixes and check for reoccurrences and system stability.

• Installation and maintenance of system peripherals for system benches and test vehicles with the appropriate peripheral

hardware and software levels.

• Software verification of system and system components such as radio, CD, CD changer, MP3, Amplifier, Navigation, Voice

recognition, Cellular phone, and Satellite radio.

• Identify product performance issues and report issues to appropriate team members with supporting log files and data.

Continued

Jamie Michael Thatcher

5110 Aspen Lane Plainfield, Indiana 46168

Cell: 317-***-****

Email: *********@*****.***

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Alpine Electronics Manufacturing of America

Greenwood, Indiana

Senior Engineering Technician 2000 to

October 2004

Engineering Technician 1998 to 2000

• Provide manufacturing engineering support for production testing from board level to final assembly in an electronics

environment.

• Setup and troubleshoot operational test stations for audio and navigation products.

• Setup and change over production lines for new model start ups.

• Wire, modify and troubleshoot test fixtures used for product testing.

• Provide training to other employees on testing and processes.

• Participated in a cross functional team to improve quality and productivity. Participated in a small group activity team that

was recognized by the company for reducing production down time by 50%.

• Setup and support Checksum and Tescon ICT (In Circuit Tester)

EDUCATION

Bachelor of Applied Science, Automated ITT Technical Institute, Indianapolis, Indiana

Manufacturing Technology GPA: 3.5

Associate of Applied Science, ITT Technical Institute, Fort Wayne, Indiana

Electronics Engineering Technology GPA: 3.0

Contact this candidate