Project Manager Customer Service

Andrew Gerasimov

Address: **** ******** ***. #**, ******, CA 90242 Phone: 562-***-**** Email: ******@*********.***

Objective: To get a full-time position of a Project Manager.

Summary of Qualifications:

• Project manager with 7 years of combined experience in project management, web development,

database design, site maintenance, and online marketing campaigns

• Experience with multiple multi-tier projects development including but not limited to: Enterprise

Resource Planning (ERP) system developed from scratch, Content Management Systems (CMS),

and administrative tools

• Excellent knowledge of software development design procedures

• Expertise with Agile software development methodology

• Capable of understanding business objectives, able to translate business goals into technical design

• Strong working knowledge of MS Project and MS Visio

• Strong organizational, leadership, and decision-making skills

• Strong written, verbal, and presentational skills

• Strong working knowledge of hand-coded HTML 4.0/XHTML, JavaScript, CSS, XML, and AJAX

• Strong working knowledge of Windows and Linux Environments

• Proficiency with Search Engine Optimization (SEO) and online marketing campaigns utilizing

Google AdWords and Google Analytics, Yahoo Overture

Professional Experience:

Project Manager / Lead PHP Developer, Sep. 2006 – Sep. 2009 (3 years and 1 month),

Ventana Window Products, Inc.

• Led the team of 3 back-end and front-end developers in order to develop an original ERP

system which allowed the company to entirely automate ordering process and to decrease

average orders’ processing time by approximately 600%

• Was promoted to a Project Manager / Lead PHP Developer role in just 6 months

• Concentrated on Project Management for approximately 60% of time, developed software for

another 40% of time

• Prepared and communicated project status updates and issued logs to the Executive

Management

• Conducted project meetings with staff members

• Analyzed completed project schedules for lessons learned and provided recommendations for

improving the schedule based on how work was actually performed

• Resolved conflicts and negotiated changes in project priorities and/or scope

• Trained junior members of the team

• Trained company personnel on how to work with an ERP system

• Prepared user guides

• Designed MySQL database and software architecture

• Developed front-end and back-end utilizing PHP, MySQL, Apache, XML, HTML + CSS,

JavaScript, AJAX

• Analyzed website traffic using Google Analytics and used this information for marketing

campaigns development

• Project Management Tools used: MS Project, MS Visio

1

PHP Developer, Feb. 2009 – Sep. 2009, Part-time (8 months), Transcender Solutions, Inc.

• Designed MySQL database and software architecture

• Developed front-end and back-end utilizing PHP 5, XML, HTML + CSS, JavaScript, AJAX,

Apache, Linux

• Improved team’s performance and cut down code-debugging time by initiating and setting

company’s software coding standards

• Implemented Agile software development methodology that allowed the project team to react

for changes quickly

Project Manager, Feb. 2005 – Aug. 2006 (1 year and 7 months), Irkutsk Business

Development Agency

• Managed the team of 4 IT specialists in working on short- and long-term website development

projects

• Managed up to 5 ongoing projects at a time

• Mentored and provided work leadership and guidance to programmers, a designer, and content

manager

• Developed project requirements and documentation

• Designed Information Architecture (IA) and User Interface (UI)

• Participated in quality assurance (QA) test planning

• Conducted project meetings with staff members

• Consulted with clients throughout the implementation process

• Prepared user guides

• Project Management Tools used: MS Project

Web/PHP Developer, Nov. 2004 – Aug. 2006 (1 year and 10 months), Freelance

• Studied basics of site-construction process

• Worked on a daily basis in nontrivial database-driven web projects

• Turned Photoshop mockups into standards-compliant HTML + CSS

• Achieved cross-browser compatibility

• Optimized websites for search engines

• Customer Service and Customer Support

• Tools and technologies used: PHP, MySQL, JavaScript, HTML + CSS, RSS, Apache,

Photoshop

Education:

• Present: Master of Business Administration with concentration in Project Management – Keller

Graduate School of Management of DeVry University. Estimated time of completion: April 2010.

• 2005: Master of Science in Economics – Irkutsk State Technical University, Russia.

• 2004: Bachelor of Business Administration – Irkutsk State Technical University, Russia.

2

Contact this candidate